Job Description
About Mercor
Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the Role
As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as the primary point of contact from evaluation through delivery. You'll partner closely with technical and business stakeholders to guide training and deployment, resolve issues, and ensure a high-quality customer experience.
Job Description
- Manage and grow a portfolio of relationships across application-layer companies, research labs, and enterprise customers
- Serve as the primary point of contact for customer questions, issues, and escalations; triage internally and drive resolution.
- Lead commercial processes to close net-new and existing business
- Manage technical relationships with research teams and help guide evaluation and training strategy
- Work cross-functionally with product, operations, and engineering to track delivery and timelines
- Forecast revenue growth and help leadership understand how to unblock additional growth opportunities
Compensation & Benefits
Competitive salary w/ aggressive bi-annual performance bonus structure + meaningful equity. Annual target compensation including bonus and equity exceeds $500,000. $1.5K monthly stipend for meals, Free Equinox membership, $200 monthly laundry reimbursement, $200 monthly personal wellness reimbursement, Health/Dental/Vision, 401(k) match, Up to $15k Relocation bonus, $10K proximity bonus.
Anthony Antonucci
Qualifications
Immediate Fill
Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and
enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier
AI models by sharing domain knowledge, experience, and context that can't be captured in code alone. Today, more
than 30,000 experts in our network collectively earn over $3 million a day.
Mercor is creating a new category of work where expertise powers AI advancement. We are a profitable Series C
company valued at $10 billion, working alongside researchers, operators, and AI companies at the forefront of
shaping systems that are redefining society. Headquartered in San Francisco, CA, with offices in New York City and
London.