$60,000 - $65,400 yearly
Robert Half
Modesto, CA
We are looking for a Help Desk/Desktop Support Analyst to join a collaborative team supporting clients across California. In this role, you will deliver level 2 technical assistance, resolve desktop and system issues, and help ensure users receive timely, detail-oriented service. This position is well suited for someone who communicates clearly, takes ownership of problems, and brings a positive, service-focused mindset while continuing to build technical expertise. Responsibilities: • Provide second-level technical support for client environments by diagnosing and resolving hardware, software, and user access issues. • Prepare desktops, laptops, and related equipment for deployment, replacement, and lifecycle refresh activities. • Investigate network connectivity, server-related incidents, and more complex application problems using both onsite and remote support methods. • Configure and maintain end-user systems, peripherals, and standard business applications to meet...