11 jobs found

Job Description Senior Contract Administrator Under general direction, the Senior Contract Administrator manages all phases of the procurement process for complex, high-value projects across OCTA. This role supports technology, construction, rolling stock, and professional services procurements, ensuring contracts are effectively developed, negotiated, and administered in compliance with agency policies and applicable regulations. The position plays a key role in safeguarding OCTA’s interests, resolving complex contract issues, and supporting major capital and operational initiatives. This is an exempt position at salary grade 205; Min $97,864.00– Mid $116,896.00 – Max $135,928.00 per year. The starting salary will be within the established range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Lead all phases of procurement for complex goods and services, including planning, budgeting, solicitation, and...

Job Description Accountant Under general supervision, the Accountant performs professional accounting activities that support OCTA’s financial operations, grant accounting, and regulatory reporting. This role is responsible for preparing and reconciling financial records, ensuring compliance with accounting standards, and supporting the agency’s financial reporting and audit processes. This is a non-exempt position in salary grade 185: Min – $40.06 | Mid – $47.59 | Max – $55.11/hour. The starting salary will be within the established range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Prepare and maintain grant accounting records, including expense and revenue accruals, reconciliations, reimbursement requests, and financial reporting Assist in preparing the Annual Comprehensive Financial Report (ACFR) and the Schedule of Expenditures of Federal Awards (SEFA) Perform month-end, quarterly, and year-end...

Job Description Join OCTA as a Coach Operator and play a vital role in safely transporting passengers throughout Orange County. You’ll provide exceptional customer service while operating agency motor coaches along designated routes. Effective, May 1, 2026, the hourly rate for this position is: $24.30/Hour - Training (6 weeks) $25.37/Hour - Upon certification (after training) $26.35/Hour- After 6 months ** $38.67/Hour - Top rate after 4years **Six (6) month increases are subject to terms of Collective Bargaining Agreement This position will remain open until filled. What You’ll Do Safely operate a motor coach and adhere to route schedules Provide excellent customer service, including assisting passengers and those with disabilities Collect fares, issue transfers, and make stop/transfer announcements Follow all traffic laws and agency policies Report accidents, incidents, and vehicle maintenance needs Complete required forms and...

Job Description OCTA is seeking a Senior Desktop Support Technician to diagnose, troubleshoot, and maintain desktop systems, software, peripheral equipment, and mobile devices. This role delivers high-quality customer service to help end users optimize their technology tools and improve overall productivity. This is a non-exempt position in Salary Grade ­­190: Min $42.06 – Mid $49.97 – Max $57.87/hour. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Provide technical support to Board members and executives, including mobile device assistance and managing AV equipment for meetings and livestreams. Perform desktop image builds, upgrades, software installations, configurations, and coordinate user moves/adds/changes. Support technology projects by assisting with scope definition, installation, testing, documentation, and deployment of hardware and software. Oversee...

Job Description Senior Office Specialist Under minimal supervision, performs a variety of complex clerical, secretarial, and administrative duties in support of assigned department functions. This position provides high-level administrative support, coordinates critical departmental processes, prepares a variety of documents and reports, and serves as a key liaison between staff, management, vendors, and the public to ensure efficient departmental operations. This is a non-exempt position in salary grade 155: Min – $29.89 | Mid – $35.51 Max – $41.13/hour. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You'll Do Provide advanced clerical, secretarial, and administrative support to assigned departments and programs. Coordinate board and committee calendars, process board reports, prepare meeting materials, and distribute final staff reports. Assist with procurement and...

Job Description Section Manager II – Customer Engagement Under general direction, oversees the Orange County Transportation Authority (OCTA) Customer Engagement section; oversees staff, consultants, and the contractor-operated Customer Information Center; ensures timely, accurate, accessible, multilingual, and customer-centered responses to inquiries, complaints, comments, compliments, and service requests received through phone, email, web, social media, in-person, and emerging digital channels; administers customer relationship management (CRM); and provides data-driven customer experience reports and improvements. This is an exempt position in salary grade 220: Min - $117,228.80 Mid - $139, 276.80, Max - $161,304.00/annually. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Lead OCTA's Customer Engagement team, Customer Information Center, and customer service...

Job Description Executive Assistant I - Rail Operations Under general supervision, the Executive Assistant I performs a wide variety of administrative, secretarial, and technical duties in support of a Director-level position. This role manages critical administrative functions, coordinates complex activities, and ensures smooth day-to-day operations by addressing matters that do not require the direct attention of executive leadership. This is a non-exempt position in salary grade 160: Min $31.39 – Mid $37.29 – Max $43.18/hour. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Provide high-level administrative and clerical support to a Director Serve as liaison between executive leadership, agency staff, management, and the public Manage complex calendars, schedule meetings, and coordinate travel arrangements Prepare Board agenda items and supporting materials...

Job Description Customer Relations Specialist – Customer Relations Under general supervision, investigates customer comments and complaints regarding the OC Bus system, OC ACCESS service, 91 Express Lanes and various other agency services and projects; strategizes resolutions and provides both verbal and written responses to customers. Responds to escalated and difficult customer calls. When assigned to oversee the contracted customer information center, provides training, communicates, and troubleshoots policy and procedural issues, and prepares and reports operational statistics. Compiles and analyzes customer comment statistics for reporting. This is a non-exempt position in salary grade 160: Min - $31.39, Mid - $37.29, Max - $43.18/hour. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Respond to customer emails, letters, social media comments, and escalated...

Job Description Marketing Specialist/Marketing Specialist, Senior Under general direction, leads, coordinates, and manages innovative marketing programs. Develops and implements innovative marketing programs with emphasis on research, strategic planning, execution, problem solving and evaluation. Marketing Specialist is a non-exempt position in salary grade 180. Min – $36.86 | Mid – $44.03 | Max – $51.20/hr. Marketing Specialist, Senior is an exempt position in salary grade 190. Min – $84,531.20 | Mid – $100,984.00 | Max – $117,416.00 The starting salary will be within this range based on qualifications. This posting will remain open until the candidate is selected. What You’ll Do Lead, develop, and execute innovative marketing campaigns, advertising programs, and promotions aligned with strategic goals Design and implement creative strategies to increase awareness and adoption of alternative transportation options Manage end-to-end marketing programs,...

Job Description Human Resources Business Partner/Human Resources Business Partner, Senior OCTA is seeking an experienced Human Resources professional to serve as a strategic partner to assigned business units. This position acts as the primary point of contact for a broad range of human resources activities, providing consultation, guidance, and solutions that align people strategies with organizational goals. The selected candidate may be hired at the Human Resources Business Partner or Human Resources Business Partner, Senior level based on qualifications and experience. Under general supervision (HR Business Partner) or general direction (HR Business Partner, Senior), this role partners closely with leaders and managers to address workforce challenges, implement HR initiatives, and support a high-performing, engaged workforce. The Senior level is responsible for the most complex assignments, projects, and organizational initiatives and operates with greater...

Job Description Federal Compliance Analyst, Principal Under general direction, supports the development and implementation of OCTA’s federal compliance program to ensure adherence to applicable federal laws, regulations, and best practice standards. This position plays a key role in compliance oversight, regulatory analysis, subrecipient monitoring, and agency-wide guidance related to federal transit funding requirements and compliance obligations. This is an exempt position in salary grade 215: Min – $111,654.40 | Mid – $132,641.60 | Max – $153,628.80 /year. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Support the administration and continuous improvement of OCTA’s federal compliance program Monitor, research, and analyze federal laws, regulations, and guidance affecting agency programs and funding Conduct...