5 jobs found in Azusa, CA

WHAT IS THE OPPORTUNITY?   A Fraud Detection Specialist, Level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transactions via outbound and/or inbound call, in addition to initiating dispute claims. This position will play a key role in the prevention of losses to City National Bank and its clients. The Fraud Detection Specialist I, is a position requiring banking operations and/or contact center knowledge, and a general knowledge of fraud identification and prevention.   WHAT WILL YOU DO? Demonstrate resiliency and adaptability in a fast-paced contact center environment The Fraud Specialist is responsible for reviewing fraud alerts and internal notifications to identify fraudulent or suspicious activity...

WHAT IS THE OPPORTUNITY? This position is responsible for responding to written, email and phone inquiries regarding loan servicing. Responsibilities include performing research and resolving loan application, boarding and processing inquiries (e.g., loan terms, adjustments and payments), determining causes of rejected items, preparing exception reports, and researching and analyzing problems and recommending solutions.   WHAT WILL YOU DO? Serves as primary contact for clients and various units in the research and resolution of loan servicing problems and inquires. Answers questions about loan agreements, adjustments, prepayments, insurance, payoffs, interest adjustments, reversals, etc. Ensures client satisfaction. Performs applicable research to resolve inquiry for all loans and system of record, including but not limited to issues relating to payment application and loan boarding. Resolves questions on loan terms, system codes, product types, functions,...

DISASTER RECOVERY AND CRISIS MANAGEMENT RISK MANAGER   WHAT IS THE OPPORTUNITY? The Second Line of Defense (2LOD) Disaster Recovery & Crisis Management Risk Manager provides independent oversight, credible challenge, and subject matter expertise across the enterprise's Disaster Recovery (DR), Crisis Management (CM), and broader Operational Resilience programs. This individual contributor role is responsible for evaluating the design and effectiveness of first line controls, ensuring alignment with regulatory expectations, and advising senior leaders on resilience risks.   WHAT WILL YOU DO? Provides 2LOD challenge over DR and CM strategies, plans, controls, and testing activities. Assess alignment of DR capabilities with enterprise risk appetite, impact tolerances, and regulatory requirements. Ensures DR entities' roles and responsibilities, timelines, and requirements are clear Monitor adherence to DR policies, standards, and...

RELATIONSHIP MANAGER CB   WHAT IS THE OPPORTUNITY? Develops and manages relationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers, providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.   WHAT WILL YOU DO? Identifies develops and builds profitable relationships with prospects and customers consistent with the objectives of the bank. Actively works with customers and develops prospects consistent with the credit culture of the bank. Is pro-actively...

WHAT IS THE OPPORTUNITY? Responsible for acquiring small business and personal clients, and will be responsible for deepening existing relationships, with the intent of integrating both business & personal clients. They will act as a trusted strategic advisor, providing financial advice & consistently connecting client needs with CNB's products and service offerings.Will have a clearly defined business development plan that is consistently applied and incorporates a disciplined sales and service practice.   They will focus on acquisition of new relationships as well as retention and expansion of existing relationships in their own client portfolio and will actively work with other areas of CNB to ensure exemplary service for clients. Key measures of success include acquisition of new personal and new small business clients, deposit and fee income growth from both new and existing portfolios, loan and line volume that includes but is not limited to CRA-eligible...