$21.00 - $23.00 hourly
GNK Diesel & Auto Repair
Ceres, CA
Position Summary: We are looking for a friendly, organized, and customer-focused Front Desk Associate to be the face of our auto shop. The ideal candidate will handle customer inquiries, schedule appointments, manage transactions, and ensure a seamless customer experience from start to finish. This role is key to creating a welcoming atmosphere and maintaining smooth operations at the shop.
Key Responsibilities:
Customer Service:
Greet customers in a friendly and professional manner.
Address customer inquiries about services, pricing, and repair timelines.
Communicate updates on vehicle repairs and services.
Appointment Scheduling:
Schedule service appointments and coordinate with the shop team to ensure timely completion of work.
Confirm and follow up on appointments with customers.
Administrative Duties:
Maintain accurate records of customer information, services performed, and transactions.
Manage...