POSITION DEFINITION: Water Distribution Operator I
Accountability
The Water Distribution Operator I is an entry-level position and is considered to be in a training status requiring immediate to general supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Learns to perform the various tasks associated with the maintenance and operation of a water distribution system.
• Learns the proper use of tools and equipment required to perform the job.
• Under direction, participates in the installation, repairs and replacement of water mains, water services, valves, fire hydrants and water meters.
• Interacts with customers and acts as a representative of the Company.
• Performs meter reads, ons and offs and field investigations.
• Performs collection activities of delinquent accounts.
• Participates in routine maintenance activities such as system flushing, valve exercising and fire hydrant maintenance.
• Under direction, follows established policies and procedures in repair of equipment to ensure proper working order.
• Operates company vehicles and equipment according to established safety procedures and policies.
• Performs other duties as assigned.
• Available for emergency response, 24 hours/day, seven days/week.
• Must reside within 25 miles of the nearest water system boundary where assigned in order to respond to emergencies.
• Works under immediate supervision.
MINIMUM POSITION QUALIFICATIONS:
• High school diploma or equivalent required.
• Good communication skills.
• General PC skills
• Valid California driver’s license.
May include working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.
Qualities of a Successful Distribution Operator I
▪ Trustworthy; strong personal integrity
▪ Demonstrates strong level of accountability and ownership
▪ Collaborative/Team oriented
▪ Emotional Maturity
▪ Exhibits professionalism with internal and external customers
▪ Organized with strong attention to detail and time management skills
▪ High degree of initiative; self-starter
BENEFITS
Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.
COMPENSATION INFORMATION
The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.
The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.
NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
Martin Rivera
About Golden State Water
Golden State Water Company delivers quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.
We worry about water so you don’t have to.
Accountability: We operate transparently and are accountable to state and federal regulators to ensure rates are fair. Our rates are established to recover our operating cost on a dollar-for-dollar basis, without profit. Golden State Water’s shareholders provide an important source of capital that allows the utility to make needed system investments and improvements for the benefit of our customers. Being a profitable company ensures a lower investment cost and a solid funding source for infrastructure improvements. Regulatory agencies, such as the California Public Utilities Commission, authorize a rate of return to our shareholders for bearing the risk of providing investment capital to finance needed capital improvements.
Water-use Efficiency: We help people and businesses use water efficiently and offer rebates and special programs to customers to help manage water use. Efficient water use is one of the best ways to maintain a reliable source of high quality drinking water, now and in the future, and helps our customers manage their water bills.
Service: We operate a 24-hour customer service line with friendly Golden State Water representatives available to answer questions and take action to help with service issues. We strive to deliver personal attention to every customer and to be involved as a civic leader in the communities we serve.
Expertise: Our technical experts ensure we can efficiently deliver quality water and strong resource management.
Investing to Protect Your Service: We have access to capital to ensure our system is maintained to protect every drop of water from its source to your tap.
We don’t play politics with water service. Deferred maintenance and cutting corners puts customers and water quality at risk. We work to balance maintaining the water system with being efficient so that rates are reasonable. We have reformed our pension system and are focused on maximizing efficiency. We don’t charge for connection fees or service calls.
Golden State Water Company is a regulated utility in California and is a wholly owned subsidiary of American States Water Company. The company is regulated by the U.S. Environmental Protection Agency, State Water Resources Control Board Division of Drinking Water and the California Public Utilities Commission. Golden State Water values customer input and appreciates the influence customers and all stakeholders have in the ratemaking and regulatory process.