Part Time Parking Operations Lead

Description

The Anaheim Convention Center (ACC), owned and operated by the City of Anaheim, reigns as the largest exhibit facility on the West Coast, hosting major, well-attended events such as the Winter NAMM Show, Disney's D23 Expo, VidCon, and more. Originally opened in 1967, the ACC now spans 53 acres with 1.8 million square feet of function space and numerous dynamic features. Our seventh expansion, completed in Fall 2017, added 200,000 square feet of flexible meeting space for our guests.

We are seeking dynamic, customer service-oriented individuals to join our Part Time Parking Operations Lead team within the Parking Division. Under minimal supervision, Part Time Parking Operations Leads serve as the Head Supervisor to Parking Lot Captains, Parking Lot Cashiers, and Parking Lot Attendants. Responsibilities include overseeing parking lot operations, customer service, and the collection and accounting of parking fees.

This is a part-time, year-round position, averaging 20 hours per week. A minimum number of hours is not guaranteed. Availability to work early mornings, evenings, weekends, and holidays may be required.

Please review the full posting, including environmental and working conditions, in the Supplemental Information section below.

Online Application Deadline:

• Tuesday, November 3, 2026, at 11:59 PM, OR once 50 applications have been received, whichever occurs first. Please apply early.

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

To view the complete job description, please click below:
Part Time Parking Operations Lead

• Participates in the selection, training, and supervision of event staff; provides input on performance and evaluations; disciplines only up to a counseling session.
• Monitors the receipt of parking fees and the handling of money and electronic payments by the Parking Lot Captains and Parking Lot Cashiers to ensure proper handling and accountability.
• Responsible for accounting for and monitoring large amounts of cash, credit card transactions, and e-payments, including daily cash deposits and credit card reconciliation.
• Create schedules for Parking Lot Captains, Cashiers, and Attendants in a proprietary computerized scheduling system.
• Work with staff of the Anaheim Police Department, Traffic Management Center, Disneyland, and event management staff to execute parking and traffic plans.
• Monitor staff performance in the prevention of unauthorized vehicles entering parking lots without payment during trade shows or conventions, public events, and non-contracted facility areas at any time.
• Prepare reports on a daily, weekly, and monthly basis for a variety of cash and non-cash-related items. Examples: Daily Cashier Summary, Monthly Vault Reconciliation, Car Projections, and Event Summary Reports.
• Stay abreast of the event schedule, including the type of event and attendees.
• Respond to adverse situations quickly, determine the best course of action, and implement any changes needed.
• Respond to guests regarding complaints; ensure customer service needs are met and adhere to the policies and guidelines of the Anaheim Convention Center.
• Perform related duties and responsibilities as required.

Supplemental Information

NOTE: These are event-related positions. While the hours of work are irregular and no minimum number of hours is guaranteed, employees are expected to be available for an average of twenty (20) hours per week. Availability to permit scheduling during weekdays, early mornings, evenings, weekends, and holidays as assigned may be required.

*** IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS ***

Applications will be accepted until Tuesday, November 3, 2026, at 11:59 PM, or once 50 applications have been received, whichever occurs first. Applicants are encouraged to apply early. Applications will not be accepted after this deadline. This recruitment may close at any time without notice.
The selection process will consist of an Excel exam and an in-person oral interview.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration at any point in the process. Stating "See Resume" is not an acceptable substitute for a completed application.  

The successful candidate will be required to undergo a reference/background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify, and new employees must provide documentation to establish both identity and work authorization. Additionally, your original Social Security Card is required for payroll processing, and employment cannot proceed without it. 

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process, as you will not receive communications by any other method.

Equal Opportunity Employer

Qualifications

Qualifications:

• Experience : Prior journey-level experience working in parking and supervising events and event personnel
• Must have 2-3 years of experience handling large-volume payment transactions, including cash handling and electronic payments
• Must be 18 years of age at the time of hire
• Knowledge of : Must possess basic math skills and have working knowledge of Microsoft Office, including Excel
• Ability to : Supervise and lead event employees, communicate orally and deal effectively and diplomatically with the public, supervisors, and fellow employees
• stand and walk for extended periods of time, work in inclement weather
• availability to permit scheduling during weekdays, weekends, and holidays as assigned
• Environmental Conditions : Due to the nature of work assignments, incumbents work outside in inclement weather and in contact with grease, oil, smoke, fumes, and gases
• Physical Conditions : Due to the nature of work assignments, incumbents stand and walk for extended periods of time
• Supervision Received and Exercised : Work under minimal supervision from the Parking Supervisor who gives general guidance and direction
• Performance is reviewed periodically
• Provides moderate supervision to Parking Lot Captains, Cashiers, and Attendants

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for City of Anaheim is Steven Rosales.