Employment Services Counselor I/II

ABOUT THE POSITION

The Riverside University Health System - Behavioral Health is currently recruiting for an Employment Services Counselors I/II position in the Community Service Center.

The Employment Services Counselor I/II is responsible for engaging directly with job-seeking participants and community employers to facilitate successful employment opportunities. This includes soliciting and developing job leads through cold calls, job fairs, employer outreach, and community partnerships, while explaining program benefits and requirements. The Employment Services Counselor I/II conducts interviews to assess participants’ interests, skills, education, and employment barriers, and provides individualized counseling, job-readiness coaching, and guidance on training or alternate employment pathways. 

Additionally, the Employment Services Counselor develops tailored employment plans, arranges supportive services, monitors participant progress, and conducts follow-ups after job placement to help ensure long-term success. Because the role requires meeting participants face-to-face to address barriers, build rapport, and connect individuals with community-based employment resources, on-site work is essential. 

Experience with ELMR is preferred, particularly in accurately documenting services provided and maintaining up-to-date participant records.
The level at which this position is filled is based on the candidates qualifications and at the departments discretion.

Annual Salary RangeEmployment Services Counselor I: $57,270 - $76,091Employment Services Counselor II: $65,756 - $83,250
In-Office 9/80 Schedule: Monday - Thursday 7:30 am to 5:00 pm & every other Friday 7:30 am to 4:00 pm

Meet the Team!
Riverside University Health System – Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.

We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian’s Office, address the diverse needs of our community.

At RUHS Behavioral Health, you’ll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact.

If you’re passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please

EXAMPLES OF ESSENTIAL DUTIES

• Solicit and develop sources of employment for participants; explain program benefits and requirements to potential employers and community organizations.

• Initiate cold calls to potential employers; attend job fairs and other functions to solicit jobs; promote participation in various employment programs.

• Interview, screen and counsel participants regarding employment barriers; advise participants regarding alternate training and employment opportunities.

• Evaluate participants interests, education, and experience to determine possible program placements; develop plans to further participants entry into the labor market.
 
• Arrange supportive services and refer participants to appropriate training and employment services; monitor and evaluate participants progress and attendance.

• Counsel participants in interviewing skills, techniques, and etiquette for employment interviews; follow up on participants after placement in jobs to assist with work related problems.

• Administer and determine suitability for Lump Sum Diversions.

• Facilitate Self Sufficiency Through Employment (SSTE) Workshops.

• Conduct home calls to promote participation in employment programs; assist in overcoming barriers and provide job leads.

SUPPLEMENTAL INFORMATION

County of Riverside Human Resources Contact:

For more information regarding this position, please contact the recruiter, Jammie Smith, at or . Please allow one-to-two business days for a response to general inquiries.

Qualifications

MINIMUM QUALIFICATIONS:

Employment Services Counselor I Hourly Salary Range: $27.53 - $36.58 OPTION I Experience: One year of experience comparable to an Employment Services Technician with Riverside County. OPTION II Experience: Two years of experience comparable to an Eligibility Technician III with Riverside County. OPTION III Education: Completion of 30 semester or 45 quarter units of course work from an accredited college or university in social/behavioral sciences, education, public/business administration, or a closely related field. One year of interviewing experience, which included the placement and/or monitoring of clients in employment and/or training programs, may be substituted for 15 semester or 24 quarter units of the required education. OPTION IV Experience: Two years of professional level experience in the personnel field, which included exposure to a wide variety of occupational areas, utilizing job placement and skills assessment. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Employment Services Counselor II Hourly Salary Range: $31.61 - $40.02 OPTION I Experience: One year of as an Employment Services Counselor I with Riverside County. OPTION II Experience: Two years of professional experience in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment. Experience must have included one year in a California county welfare to work program. OPTION III Experience : One year of experience comparable to an Eligibility supervisor with Riverside County. ALL OPTIONS Knowledge of: Principles and techniques of counseling, vocational guidance, and occupational placement; social and psychological problems of unemployment or vocational adjustment faced by disadvantaged persons; wide variety of occupational job duties and requirements; public social service agencies and their services; general labor market trends and economic conditions. Ability to: Promote concepts of hiring welfare recipients to employers and the community in order to obtain employment for SSTE Workshop participants; assess and evaluate the employability of participants in job programs; counsel and motivate participants; mediate and resolve conflicts between job program participants and employers; establish and maintain effective working relationships with disadvantaged participants, employers, community service agencies, members of the public, and staff; communicate effectively in written and oral form; maintain case records. Proficient computer skills preferred. Other Requirements:

• Assessment: Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for this position
• License/Certificate: Possession of a valid California Driver's License will be required

Physical Requirement:

• • Ability to sit or stand for extended periods during counseling sessions. • Ability to travel with clients to interviews or appointments. • Ability to lift and carry light materials such as files or laptops (up to 20 lbs)

Bilingual Testing:

• The Human Resources Department may coordinate a Bilingual (Spanish) Non-Proctored Assessment

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for County of Riverside is Martin Rivera.