Data Collector

Under the supervision of the Service Planning Administrator, the position of Data Collector is responsible for collecting data about customer transactions and service performance. The Data Collector performs various types of survey work including vehicle boarding/alighting counts, on-street point checks, and one-on-one passenger interviews. Survey work may be assigned throughout Long Beach Transit (LBT) service hours and may include any locations within the service area. This position provides written and oral summaries of observations and operates electronic data collection equipment. The Data Collector provides support to the Service Planning Specialist in developing survey materials, performing data entry, and offering overall support for Company projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Collects service data using electronic and manual methods
• Arrives at assigned locations in a punctual manner
• Interacts with customers and employees in a congenial and diplomatic manner.
• Provides oral and written reports regarding field observations
• Participates in the preparation of survey materials
• Complies with all safety regulations as stated in the company safety program, and reports safety-related accidents, incidents, and unsafe work conditions. Attends safety-training programs as required
• Other duties as assigned

Qualifications

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• The requirements listed are representative of the knowledge, skill, and/or ability required
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

EDUCATION, EXPERIENCE, AND QUALIFICATIONS:

• High school diploma or GED required
• Individuals must have proficient communication skills
• Bilingual ability is desirable
• Basic math skills and the ability to work independently on a flexible work schedule are essential
• Must be able to work any time during LBT service hours

Salary: $22.02 /hour:

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Long Beach Transit is Martin Rivera.