Program Manager, Virtual Power Plants - Palo Alto [277446]

$88,000 - $162,000 yearly

Job Description

Tesla's Virtual Power Plant programs residential customers with the opportunity to earn money and support their community by allowing their Tesla products to participate in an aggregation that provides high-value services to the electrical grid. This Program Manager will own the success of Tesla's industry-leading distributed Virtual Power Plant programs, and are responsible for ensuring growth targets and performance metrics are met for their assigned programs. They will work with stakeholders across Tesla and interface with external partners to manage programs that provide excellent customer experience and generate value for the grid, the customer, and Tesla.

A successful candidate will have previous experience growing enrollments in utility programs and being responsible for their overall success. They will posses project management experience, and a grounded understanding of distributed energy resources and utility programs. They will be motivated by excellent customer and business outcomes, will be a self-sufficient problem-solver, and will be excellent at maintaining  professional relationships inside and outside of Tesla.

The Role

  • Own success for your assigned VPP programs
  • Track and report on key performance metrics, drive improvements, and serve as the primary escalation point for any issue impacting program performance
  • Identify opportunities to use AI and automation to improve workflows, data collection to improve decision-making, and test new strategies to increase program growth
  • Obsess over the customer experience. Focus on each stage of their journey, ensuring that the VPP Program enhances their overall experience
  • Ensure seamless program operations by collaborating with Marketing, Business Development, Product, Engineering, Data, Operations, and Support teams. Connect the output of each team into a holistic superior customer experience
Anthony Antonucci

Qualifications

Relevant experience in Energy - Solar & Storage; strong problem-solving skills; commitment to Tesla mission.

Immediate Fill

No