Program Manager, Channel Enablement - Palo Alto [266556]

$88,000 - $162,000 yearly

Job Description

Tesla’s Channel Enablement team designs and manages the full performance lifecycle of our installer partner ecosystem — defining how we measure, develop, reward, and provide opportunity to partners worldwide. Our work spans across core programs to develop, measure and drive quality standards within our global partner ecosystem through channel partner enablement and partner performance management.

As a Channel Enablement Program Manager, you will play a critical role in building and optimizing scalable systems and processes that support partner performance management and continuous improvement. You will apply systems thinking and process engineering principles to create sustainable programs that balance high quality standards with practical, risk-based implementation. This role focuses on translating strategic goals into well-designed, measurable processes that drive installer performance and customer satisfaction while advancing Tesla’s mission of building a world of amazing abundance.

The Role

  • Design and improve scalable processes and quality management systems across our Channel Enablement programs, including quality & performance metrics, partner tiering, quality audits, training & certification requirements, and performance reward programs
  • Apply systems thinking to map end-to-end channel processes, identify bottlenecks, and develop solutions that can scale across thousands of installers
  • Use risk-based thinking to evaluate trade-offs between ideal quality standards and practical, achievable performance levels; conduct process assessments and risk evaluations similar to FMEA principles to implement appropriate controls
  • Thrive in ambiguous environments by quickly identifying requirements, defining success criteria, and building structured processes that scale across the partner network
  • Track, analyze, and visualize key performance metrics (KPIs) using data from multiple systems to generate actionable insights and support program decisions
Anthony Antonucci

Qualifications

Relevant experience in Energy - Solar & Storage; strong problem-solving skills; commitment to Tesla mission.

Immediate Fill

No