Technical Training Instructor - Fremont [276031]

$80,000 - $144,000 yearly

Job Description

The Technical Training Instructor for Service position is an intermediate-level instructional role that requires someone with exceptional ability to assess needs, develop & deliver appropriate training solutions, and build strong working relationships and manage regional stakeholders. Individuals must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor. The Technical Training Instructor for Service will take responsibility for ensuring their service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner.

The Role

  • Partner with Territory Director, Regional Service Managers, Service Managers, Service Coaches, and Training Team to identify training and development needs within their regions and work within markets to enhance core capabilities and ensure continuous process improvements
  • Provide on-site coaching and guidance to support the development of critical service skills as aligned with regional objectives
  • Develop individualized learning plans to ensure service employees and regions meet readiness targets or associated business metrics and review and provide feedback on training curricula developed by the Service Learning & Development team
  • Ensure that Training programs and processes are accurately and effectively communicated to the field
  • Provide ongoing training and development support in the field to ensure a problem-solving mindset is applied and effectively utilized across the Tesla Service domain
Anthony Antonucci

Qualifications

Relevant experience in Vehicle Service; strong problem-solving skills; commitment to Tesla mission.

Immediate Fill

No