Energy Service Engineer - Palo Alto [271229]

$100,000 - $228,000 yearly

Job Description

Join Tesla Energy's Product and Service Engineering team as a key technical contributor dedicated to maximizing the performance, reliability, and uptime of Tesla’s stationary storage fleet. You'll take ownership of diagnosing and resolving hardware, software, firmware, and network issues across Tesla's global fleet of industrial battery energy storage systems and microgrids.

This is a hands-on, cross-functional role. You'll leverage fleet data and first-principles thinking to identify failure modes, develop solutions, and drive improvements across current and future products. You'll collaborate closely with design, manufacturing, field service, technical support, and SCADA/Netops teams to ensure Tesla Energy customers receive industry-leading service and system availability worldwide.

If you enjoy solving real-world problems from first principles, working with a close-knit team, and making a tangible impact on the clean energy transition — this is the role for you.

The Role

  • Troubleshoot and resolve hardware, software, firmware, SCADA, and communication network issues that cause downtime for Tesla's Industrial Storage and Microgrid customers
  • Utilize data analysis, fleet analytics, and first-principles engineering to identify failure modes, develop effective solutions, and apply them fleet-wide
  • Lead data-driven, cross-functional initiatives to implement fleet improvements in partnership with program management, design engineering, field service, and technical support teams
  • Support fleet sustainment efforts across all equipment comprising battery energy storage systems, including power conversion, controls, protection, and balance-of-plant equipment
  • Handle escalated global customer cases to minimize system downtime and enhance customer satisfaction; communicate root cause and resolution clearly to commercial and utility customers
Anthony Antonucci

Qualifications

Relevant experience in Engineering & Information Technology; strong problem-solving skills; commitment to Tesla mission.

Immediate Fill

No