Technical Operations Dispatch, Self-Driving (Afternoon Shift) - Palo Alto [280095]

$80,000 - $144,000 yearly

Job Description

We are looking for a highly motivated, passionate and organized individual to join Dispatch, which is part of the Technical Operations Team and responsible for providing 24/7 support for the Tesla AI Team. This role has a significant impact on reaching our goal of Full Self-Driving by assisting Data Collection & Development teams by coordinating tests (including dev tests and A/B comparisons), compiling & communicating results, managing software rollouts to the global test vehicle fleet, troubleshooting issues and tracking them for resolution.

The Role

  • Be part of the on-call schedule that guarantees 24/7 coverage for the test team and rapidly respond to incidents & emergencies, including structured shift handoffs across regions and time zones
  • Assist in resolving issues related to vehicles, software installs/downloads, data upload, tooling outages, facilities and logistics or escalate to other stakeholders as needed
  • Intake, triage and coordinate test requests from development team(s) for data collection, dev tests, and A/B comparisons, ensuring high data quality, rapid turnaround times and excellent reporting
  • Monitor, oversee, and dispatch test operators to execute test requests across regions and time zones; track completion and operator feedback through to close
  • Closely collaborate with the rest of the software organization to coordinate vehicle-level validation for software and hardware, including fleet software rollouts and allocation changes by platform, vehicle type, and region
  • Coordinate & execute product demonstrations for internal & external stakeholders
  • Proactively identify operational bottlenecks and drive improvements with a metrics & data-driven approach
  • Closely collaborate with cross-functional teams to drive required tooling requests to implementation or create automations yourself (scripts, dashboards, and workflow improvements)

Requirements

Anthony Antonucci

Qualifications

Relevant experience in Tesla AI; strong problem-solving skills; commitment to Tesla mission.

Immediate Fill

No