Sheriff's 911 Communications Officer II - Laterals Only

ABOUT THE POSITION

The County of Riverside Sheriff's Office is seeking experienced 9-1-1 Dispatcher Sheriff's Communication Officer IIs to support the Palm Desert and Riverside locations. If you are currently employed by a California POST agency as a 911 Dispatcher, we encourage you to apply.

The Sheriff's 911 Communications Officer II is the full journey level class in the Sheriff's 911 Communications Officer series. Incumbents in this class provide emergency and routine services Countywide from one of the Sheriff's Communications Centers. Incumbents in this class are characterized by responsibilities, which require the execution of a high degree of discretion, initiative, and independent judgment as to a course of action where unprecedented situations routinely arise.

This class is distinguished from the class of Sheriff's 911 Communications Officer I in that the latter is a trainee level working under direct supervision. The Sheriff's 911 Communications Officer II is further distinguished from the Senior Sheriff's 911 Communications Officer in that the Senior level serves in a lead capacity over Sheriff's Communications Officers and is responsible for their initial and ongoing training.
Please note the Sheriff's 911 Communications Officer II position has opportunity for POST pay incentives in addition to the hourly wage:
4% per hour worked for Basic POST Certificate7% per hour worked for Intermediate POST Certificate12% per hour worked for Advanced POST Certificate
Additional Incentives Include:-Fully Paid Training-Uniforms Provided-Bilingual Pay-Night Shift Differential Pay -Training Officer Pay-Department Wellness Resources-Potential for Advancement and Special Assignments
Meet the Team!
The law enforcement professionals of the Riverside County Sheriff’s Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff’s Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.

EXAMPLES OF ESSENTIAL DUTIES

• Operate a variety of communications equipment including radio systems, enhanced 9-1-1, various telephone systems, Telecommunications Device for the Deaf (TDD) equipment, recording equipment, and computer systems in accordance with Federal Communications Commission regulations, department policy, and standard operating procedures.

• Receive emergency calls and obtain essential information in order to determine priority, locale, and the appropriate emergency units to be dispatched.

• Determine jurisdiction and notify or transfer calls to other agencies when appropriate; dispatch emergency equipment and personnel units to various locations in response to calls for service to ensure necessary coverage.

• Transmit information and orders to, and receive messages from county, city, allied agency, and other emergency units; type all radio transmissions received and sent.

• Make inquiries to local, State, and federal national computer systems to obtain information required by deputies in the field or as requested by other law enforcement agencies.

• Read and interpret maps to locate emergency incidents and determine jurisdiction; may respond to an emergency in the field with communications equipment and set up and operate such equipment. 

SUPPLEMENTAL INFORMATION

Environmental Conditions: Incumbents wear headsets to answer emergency and non-emergency calls and view computer displays for prolonged periods of time. Work is done in a sedentary, confined, noisy, fast-paced, and challenging environment. 
Candidates must be able to pass an extensive background check that may include a polygraph, psychological, and medical exam. Candidates with ongoing negative contacts with law enforcement will not be considered for hire.

For questions regarding this recruitment
Please contact Andrea Evans at 951-955-3572 or [email protected]. Please allow 1-2 business days for a response to general inquires. 

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veterans Service Coordinator for County of Riverside is Martin Rivera.