Production Administrative Assistant, Permitting - Groundworks
- Groundworks
- Sacramento, CA, USA
- Jun 15, 2026
Job Description
- JR111338
Are you organized, detail‑driven, and energized by keeping operations running smoothly?
At Groundworks, North America’s leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams—providing the coordination, accuracy, and follow‑through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast‑paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you.
The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.
Duties and Responsibilities
- Provide administrative support for timekeeping
- Create weekly job packs
- Create and close purchase orders
- Ensure office equipment is in working order to include scheduling maintenance
- Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
- Setting and confirming install dates
- Mailing customer information packets
- Following up with customers on a variety of issues
- Updates customer records for accuracy
- It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
Qualifications
- High School Degree/GED
- 1-2 years Administrative Assistant experience preferred
- Previous call center or customer service preferred
- Must be positive and motivated with excellent communications skills
- Ability to adapt quickly to changes in work strategy
- Excellent computer skills
- Great oral and verbal communication
Working Conditions
- Seeing with the ability to read reports, data, statistics and information on computer screens are required.
- Full-time
- Onsite
What We Offer:
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Competitive base pay + bonus based on company performance ($30-45k avg.)
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Annual Tribe Appreciation Tour, holiday & volunteer events
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Upward mobility - we promote from within 80% of the time
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When you win, you own it—our Employee Ownership Program lets you share the upside
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Tuition Reimbursement Program - we invest in your development!
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Work-life balance - 2 weeks PTO and 6 paid holidays
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US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
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Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance
Tracey Huerta
Qualifications
State
Why Choose Us To Repair Your Home?
We know that your home is your biggest investment, that's why we're dedicated to protecting it. With our unmatched customer service and innovative solutions, we want to make sure your home is safe, healthy and that you have peace of mind at the end of the day.
Our Tribe
As North America’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.
Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.
Today, with more than 6,000 employees in 79 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1.5 million homeowners protect and repair their most valuable asset, their home.
Our Mission
Protect, repair, and improve our customers’ greatest asset: their home
Our Vision
Building the nation’s leading foundation services company
Our Prestige
The foundation and basement of your house are a critical part of the infrastructure that keeps your home safe and healthy. Damage in those areas can often feel like a daunting and potentially costly job. While there may be other contractors out there who will offer you short-term repairs, you can trust our specialized local professionals to provide you with the tailored solutions needed to ensure your home is protected long-term.
With more than 79 locations across North America, Groundworks is the nation’s leading and fastest-growing foundation solutions company. Our highly-trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset, their home.
When you choose a local Groundworks company, you can feel confident you’re hiring the trusted local experts who will ensure the job’s done right. It’s the Groundworks difference.