Job Description
IT Specialist
Type
Full-Time/Part-Time
Job Summary
We are a growing, technology solutions provider servicing our clients with on-site IT Support Specialists who focus on their environment and their technical challenges to provide the best possible solutions. In this role you will work with Microsoft technologies, grow technically and professionally, anticipate and solve problems and implement solutions.
If you enjoy making an impact every day, have a customer focus and enjoy new challenges, this could be the role for you.
Job Responsibilities
Full-Time/Part-Time
Job Summary
We are a growing, technology solutions provider servicing our clients with on-site IT Support Specialists who focus on their environment and their technical challenges to provide the best possible solutions. In this role you will work with Microsoft technologies, grow technically and professionally, anticipate and solve problems and implement solutions.
If you enjoy making an impact every day, have a customer focus and enjoy new challenges, this could be the role for you.
Job Responsibilities
- Troubleshoot and solve IT issues
- Implement IT solutions using best practices and by leveraging resources and team
- Perform systems maintenance such as security patches
- Administer Office 365 and other systems
- Complete projects and keep track of deadlines
- Previous IT experience
- 2-3 years of related, customer facing experience
- Experience with MS Active Directory, MS 365, Mac, Backup Systems, VMware / Virtualization
- Phone / VOIP System Administration, preferably MITEL
- Windows server and client operating systems knowledge
- Firewall/VPM Products (SonicWALL, Cisco)
- Network Technologies (TCP/IP), DNS, Windows, Networking, Ethernet, Firewalls, Routers, VPN, VoIP, etc.)
- Able to communicate technical issues in a way the client can understand
- Has a positive and professional demeanor
- Excellent customer service skills, comfortable building rapport and trust with clients
- MITEL Phone systems administration A+
- Systems and Network Certifications (Microsoft, CompTIA, etc.)
Chuck Callahan
State
California
Immediate Fill
No
About InfoTechSVP
Our Core Values
- INTEGRITY. We use analytical rigor and open engagement, and we stand by our word.
- SERVICE. We take great care to incorporate each client's technical and business needs in our work.
- EXCELLENCE. We strive for quality every step of the way using our internal processes through to service delivery.
- PEOPLE. We recruit, train and retain the best people; we foster relationships based on respect and problem solving.
- COMPLETION. We provide value to our clients and pride ourselves on delivering solutions that enable our clients' success.
Our Organization
InfoTechSVP is a flat organization which makes us responsive to our clients and employees. Through our large and small business partnerships, we provide nearly unlimited breadth, depth and reach-back in IT and Engineering solutions. We strive to put forward only best, lowest risk and most cost effective solutions to our clients. Our mature and continuously improving processes helped us achieve our ISO-9001 certification in 2018.