NorthBay Health

At NorthBay Health the Advanced Practice Provider (APP) for Urgent Care or Primary Care functions as a member of the multidisciplinary medical team. The APP is a health care professional with advanced education and training in the care of the pediatric, adolescent, adult and geriatric populations.  The APP works under the direction of a licensed physician. The APP is also directed by standardized protocols and procedures and in collaboration with the supervising physician.  The Advanced Practice Provider (APP) is classified as a Physician Assistant or Nurse Practitioner licensed in the state of California.  The APP will work in our American Canyon Urgent Care Clinic.  Primary Job Responsibilities Performs physical examinations and updates patient history. Formulates a diagnosis and treatment plan as appropriate for patient needs. Orders ancillary services as appropriate to meet patient needs.  Reviews all patient diagnostic test results and...

At NorthBay Health, the Sr. Systems Analyst, Payroll, reporting to the Director, Corporate IT Applications, provides technical and strategic expertise in the implementation, configuration, upgrades, optimization, and ongoing support of the Oracle Payroll Cloud module and related UKG Pro WFM systems. This position primarily supports Payroll operations, including payroll processing, earnings and deductions, costing, tax and regulatory compliance, and time-and-attendance integration, while also supporting adjacent Human Resources, Benefits, Absence, and Workforce Management functions as needed. The successful candidate partners closely with business stakeholders across Payroll, Finance, HR, and administrative functions to understand operational needs, translate them into system solutions, and drive process improvements. This role plays a key part in digital transformation initiatives, leveraging automation, workflow optimization, and AI-enabled analytics to improve payroll accuracy,...

At NorthBay Health the Advanced Practice Provider (APP) for Urgent Care or Primary Care functions as a member of the multidisciplinary medical team. The APP is a health care professional with advanced education and training in the care of the pediatric, adolescent, adult and geriatric populations.  The APP works under the direction of a licensed physician. The APP is also directed by standardized protocols and procedures and in collaboration with the supervising physician.  The Advanced Practice Provider (APP) is classified as a Physician Assistant or Nurse Practitioner licensed in the state of California.  The APP will work in Napa/Solano County Areas.  Primary Job Responsibilities Performs physical examinations and updates patient history. Formulates a diagnosis and treatment plan as appropriate for patient needs. Orders ancillary services as appropriate to meet patient needs.  Reviews all patient diagnostic test results and follows-up on...

The Population Health RN Inpatient Case Manager (PHRNICM) is responsible for providing complex case management (CCM) to diverse groups of high-risk capitated populations. Complex case management is defined as the coordination of care and services for members who need help navigating the healthcare system to facilitate the appropriate delivery of the right care and services at the right place and time. These services are provided utilizing available resources across a continuum of care and in collaboration with members, caregivers, medical home providers, and ancillary health care providers. NBH utilizes a Population Health approach to identify diverse groups and to enhance member engagement and coordinate care delivery across populations to improve clinical outcomes. In addition to continuum of care responsibilities this position will assist within the inpatient case management department as needed. PRIMARY JOB DUTIES Identify patients who are considered high risk for medical...

At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. PRIMARY JOB DUTIES Performs independently all of Level 1, in addition but not limited to the following:   Registration and Charge Entry         Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.  Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services...

At NorthBay Health, the Imaging Support Specialist obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record.  Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times....

At NorthBay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times....

At NorthBay Health, the Coder I is a member of the Health Information Management Team responsible for converting diagnoses and procedures for emergency and outpatient cases into ICD-10, CPT and HCPCS codes in an accurate and timely manner. The Coder I can understand the clinical content of the health record and utilize an EHR system/encoder to perform job duties. Abstracts demographic and physician data to meet both internal and regulatory requirements for reporting utilizing the hospital’s abstracting system. All work is carried out in accordance with the rules, regulations, and coding conventions of the American Hospital Association (Coding Clinic), ICD, CMS, HCAI, and NorthBay Health coding guidelines. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why...

At Northbay Health, the Surgical Services Specialist is responsible for the overall administrative support of the managerial activities of the clinical manager and department leads. This position works closely with the director and management team on the development and maintenance of databases, data entry tools and report writing as well as provides operational, secretarial and filing support. This position provides excellent customer service and works independently with minimal supervision utilizing a high level of initiative, judgement, and critical thinking skills. PRIMARY JOB DUTIES/RESPONSIBILITIES Report Development Schedules surgery cases in accordance with established NorthBay policy. Coordinates vendors and ancillary services, and sends notifications as needed for each case. Generates departmental statistics, correspondence, and other documents according to established timelines. Collects monthly audit reports for all Perioperative Services departments for...

The Administrative Coordinator (AC) is a registered nurse with demonstrated clinical expertise and supervisory experience.  For a specified shift, the AC coordinates and is accountable for the administrative, clinical and ancillary activities within the hospital.  The AC acts as the single point of contact for physicians, departments, nursing and administrative management team, to assist in the timely and accurate placement of patients requiring acute care admission, transfers, and all aspects of patient movement and coordination of care. The AC has the responsibility, accountability, and the authority to manage the hospital with front line leadership, resource management and short term plan design and implementation to meet needs for delivery of patient care and staff.  Holds staff accountable to adhere to standards of practice utilizing The NorthBay Way.  The AC utilizes Jean Watson’s Theory of Caring, the Relationship Based Care, and NorthBay’s...

At NorthBay Health a Registered Nurse in the Float Pool you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the NorthBay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  In this position the RN may floats to all nursing areas within the two hospitals, based on the RN's individual competencies. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay...

At NorthBay Health the Professional Fee Coding Auditor is responsible for auditing professional fee coding across all service lines (Ambulatory/Hospitalist, Surgery, and Emergency Medicine), resolving pre‑billing coding edits, and reviewing post‑billing coding‑related denials. This role ensures coding accuracy, documentation integrity, and compliance with CPT, HCPCS, ICD‑10‑CM, and payer‑specific rules. The position supports coding quality improvement, identifies trends, provides coder feedback and physician education based on audit and edit findings, and partners with leadership to strengthen coding workflows across the organization. PRIMARY JOB DUTIES Audit Responsibilities Performs routine and targeted professional fee coding audits across all service lines: Ambulatory/Hospitalist (including Urgent Care and Pools), Surgery, and ED ProFee. Reviews documentation for completeness, accuracy, and compliance with CPT, HCPCS, ICD‑10‑CM, and payer policies. Identifies trends,...

At NorthBay Health, the Administrative Residency is a one-year program designed to provide Residents with meaningful learning experiences, broad exposure to healthcare operations,  and hand-on opportunities to actively contribute within a real-life healthcare environment. The program allows Residents to meet, interact, observe and develop skills in  real-life business situations as well as contribute to work product through cross functional experiences across key areas of the organization.  The Resident will participate in strategic initiatives and organizational projects, develop financial and business acumen and have leadership exposure and mentoring while interacting with staff, physicians and leaders in the organization. The Resident may have exposure and the opportunity for projects in the following areas: Strategic planning  Operational improvement  Quality and patient safety  Workforce optimization  Financial analysis...

At NorthBay Health, the RN provides care according to the specific physiologic, developmental and psychosocial needs of the patient.  Supports the mission, vision, values and expectation of excellence of the organization. The role of the RN is to deliver safe and timely care to patients either in person, via telephone or patient portal using standardized clinical guidelines, resources, and independent nursing judgment. The RN has the responsibility, accountability, and the authority to deliver safe, effective, quality, excellent nursing care according to the philosophy and goals/objectives of the CWH department.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system...

At NorthBay Health, the Clinical Pharmacist II is responsible for providing the clinical judgment, professional knowledge and distribution skills in the Pharmacy Department to ensure that patients receive pharmaceutical care which is consistent with the goals of the Department and the Organization.   PRIMARY JOB DUTIES Reviews drug orders, patient profiles, and medical records to evaluate the appropriateness of drug therapy. Selects, compounds, prepares, and dispenses medications in accordance with departmental procedures and all applicable laws and regulations. Oversees and directs shift workflow and departmental activities performed by pharmacy technicians and interns. Consults with medical staff, nursing staff, patients, and other hospital personnel regarding all aspects of drug therapy and serves as a drug information resource. Maintains and ensures the accuracy and completeness of patient profiles in accordance with departmental procedures. Routinely performs...

At NorthBay Health, a Registered Nurse on the Acute Care Unit will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the NorthBay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions....

The Clinical Nurse (RN) has the responsibility, accountability, and the authority to deliver safe, effective, quality, excellent nursing care according to the philosophy and goals/objectives of the Department of Nursing. The RN, utilizing Jean Watson’s Theory of Caring Relationship Based Care, and NorthBay’s professional nursing practice model assesses, plans, implements and evaluates care for all patients assigned to his/her care. The RN makes determinations regarding the progress of the patient toward goals and utilizes a therapeutic professional relationship with the patient/family and interdisciplinary team to facilitate the promotion, maintenance, and restoration of health. Care is provided according to the specific physiologic, developmental and psychosocial needs of the patient. Supports the mission, vision, values and expectation of excellence of the organization.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care,...

JOB SUMMARY The Unit Clerk/Certified Nursing Assistant (UC/CNA) is responsible for general clerical and reception duties, and for the delivery of assigned patient care duties under the direction and supervision of a licensed, professional nurse. The UC/CNA, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients in accordance with the functional and developmental needs of each patient. Supports the mission, vision, values and expectation of excellence of the organization. PRIMARY JOB DUTIES Performs treatments within scope of nursing assistant practice. Documents care provided on appropriate records. Reports change in patient condition to licensed professional nurse. Assists in maintaining a clean, safe environment for patients, self and co-workers and reports any unsafe conditions to the appropriate personnel. Transports patients via wheelchair or gurney between hospital departments and assists...

At Northbay Health, The Nurse Practitioner (NP) of Pre-Anesthesia Services will provide comprehensive preoperative assessment and optimization for patients scheduled for surgery, working collaboratively with anesthesiology, surgical teams, and primary care providers. The NP is directed by standardized protocols and procedures. There is ongoing collaboration between the NP and the supervising physicians. PRIMARY JOB DUTIES Conducts thorough pre-anesthesia history and physical examinations, including review of comorbidities, medications, allergies, and prior anesthesia/surgical history. Orders and interprets appropriate preoperative labs, EKGs, imaging, and diagnostic testing based on patient risk factors and procedure type. Risk-stratifies patients using ASA classification and identifies the need for additional cardiac, pulmonary, or specialty clearance. Optimizes chronic conditions (e.g., diabetes, hypertension, anticoagulation management) prior to surgery in...

The Respiratory Care Practitioner (RCP) has the responsibility, accountability, and the authority to deliver safe, effective, quality respiratory care according to the philosophy and goals/objectives, policies, procedures, guidelines and objectives of Respiratory Care Services. The RCP, utilizing the Relationship Based Care Model, assesses, plans, implements, and evaluates care for all patients assigned to his/her care. The RCP makes determinations regarding the progress of the patient toward goals and utilizes a therapeutic professional relationship with the patient/family and interdisciplinary team to facilitate the promotion, maintenance, and restoration of health. Care is provided according to the specific physiologic, developmental and psychosocial needs of the patient. Supports the mission, vision, values and expectations of excellence of the organization.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture...