Job Description
Launch your career with TWO MEN AND A TRUCK® as a mover or driver and discover the opportunities for growth into an office position or movement to other franchises. At TWO MEN AND A TRUCK® your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system!
As a mover, you will have a partner and together provide a world class customer service experience in the handling of each customer's possessions. This position provides a unique opportunity for those looking to combine general labor with their customer service talents.
Job Responsibilities
Provide exceptional customer service as you safely move, pack and unpack customer belongings
Greet customer upon arriving at the specified location and complete a walk-through of the premises
Communicate professionally in English, both verbally and in writing; comfortably interface with...
Feb 25, 2021
Full time
Job Description
Launch your career with TWO MEN AND A TRUCK® as a mover or driver and discover the opportunities for growth into an office position or movement to other franchises. At TWO MEN AND A TRUCK® your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system!
As a mover, you will have a partner and together provide a world class customer service experience in the handling of each customer's possessions. This position provides a unique opportunity for those looking to combine general labor with their customer service talents.
Job Responsibilities
Provide exceptional customer service as you safely move, pack and unpack customer belongings
Greet customer upon arriving at the specified location and complete a walk-through of the premises
Communicate professionally in English, both verbally and in writing; comfortably interface with...
Overview & Essential Job Functions
Position Summary
The Sweeper Driver is responsible for safely operating a heavy-duty sweeper truck to perform assigned duties on cleaning the city's surface streets and/or parking lots. This position is responsible for efficiently servicing the city, while complying with all local, state, and federal transportation regulations and with Company policies.
Essential Job Functions
Operates sweeping vehicle that cleans streets of trash and other accumulation by activating and controlling the rotary brushes and water spray.
Ensures waste, supplies and material handling equipment is secured prior to operating sweeper.
Performs pre- and post-trip inspections of assigned vehicle utilizing standard DVIR (Driver Vehicle Inspection Report).
Ensures vehicle is operating correctly while on the route and notifies Route Supervisor/Dispatch/Maintenance of any concerns.
Understands and practices operating as prescribed in...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary
The Sweeper Driver is responsible for safely operating a heavy-duty sweeper truck to perform assigned duties on cleaning the city's surface streets and/or parking lots. This position is responsible for efficiently servicing the city, while complying with all local, state, and federal transportation regulations and with Company policies.
Essential Job Functions
Operates sweeping vehicle that cleans streets of trash and other accumulation by activating and controlling the rotary brushes and water spray.
Ensures waste, supplies and material handling equipment is secured prior to operating sweeper.
Performs pre- and post-trip inspections of assigned vehicle utilizing standard DVIR (Driver Vehicle Inspection Report).
Ensures vehicle is operating correctly while on the route and notifies Route Supervisor/Dispatch/Maintenance of any concerns.
Understands and practices operating as prescribed in...
Overview & Essential Job Functions
Position Summary
The Call Center Manager reports directly to the Director of Customer Service and is responsible for delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resources. They serve customers by planning and implementing call center strategies and operations, improving systems and processes, and providing team orientated leadership to call center staff.
Essential Job Functions
Develop, grow, and maintain a positive employee experience, increase employee capabilities and job satisfaction while ensuring that we uphold our standards and surpass the expectations of our clients.
Develop “The Plan" and lead the team by allocating resources, assigning responsibilities, coordinating, communicating, and participating in the activities necessary to achieve company goals.
Identifies and communicates key responsibilities and...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary
The Call Center Manager reports directly to the Director of Customer Service and is responsible for delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resources. They serve customers by planning and implementing call center strategies and operations, improving systems and processes, and providing team orientated leadership to call center staff.
Essential Job Functions
Develop, grow, and maintain a positive employee experience, increase employee capabilities and job satisfaction while ensuring that we uphold our standards and surpass the expectations of our clients.
Develop “The Plan" and lead the team by allocating resources, assigning responsibilities, coordinating, communicating, and participating in the activities necessary to achieve company goals.
Identifies and communicates key responsibilities and...
Overview & Essential Job Functions
Position Summary:
The Municipal Account Manager will assist the Government Affairs department on the ongoing account service in support of our Franchise Contract's Zero Waste plan. The Municipal Account Manager will proactively work with customers to help them increase their waste diversion and implement resource management practices and programs. They will serve as the primary business contact for clients and are responsible for customer satisfaction in their respective cities.
Essential Job Functions:
Provide logistical account support (including, but not limited to): set up and oversee accounts; increase/decrease service; identify waste problem areas; determine container types, sizes, and locations; establish a collection schedule; and identify employee training needs
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue
Conduct business site visits,...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary:
The Municipal Account Manager will assist the Government Affairs department on the ongoing account service in support of our Franchise Contract's Zero Waste plan. The Municipal Account Manager will proactively work with customers to help them increase their waste diversion and implement resource management practices and programs. They will serve as the primary business contact for clients and are responsible for customer satisfaction in their respective cities.
Essential Job Functions:
Provide logistical account support (including, but not limited to): set up and oversee accounts; increase/decrease service; identify waste problem areas; determine container types, sizes, and locations; establish a collection schedule; and identify employee training needs
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue
Conduct business site visits,...
Overview & Essential Job Functions
Position Summary
All helpers employed by Athens Services are responsible for all assigned waste collection. It is expected that every helper employee will conduct his/her self in a professional manner at all times and perform all duties as assigned in a safe manner. The primary duty of all helper personnel is to aid the efforts of the driver and be a second set of eyes on the road to prevent accidents and injuries. Commercial helpers are responsible for the collection and hand loading of commercial and residential waste. Our helpers must also be able to communicate professionally with customers, dispatch, and supervisors
Essential Job Functions
Assist in picking up and transporting waste safely, according to all federal, state and local rules and regulations.
Pick up specified waste from each customer site scheduled for the day.
Ensure that customers have packaged and prepared the waste according to all federal,...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary
All helpers employed by Athens Services are responsible for all assigned waste collection. It is expected that every helper employee will conduct his/her self in a professional manner at all times and perform all duties as assigned in a safe manner. The primary duty of all helper personnel is to aid the efforts of the driver and be a second set of eyes on the road to prevent accidents and injuries. Commercial helpers are responsible for the collection and hand loading of commercial and residential waste. Our helpers must also be able to communicate professionally with customers, dispatch, and supervisors
Essential Job Functions
Assist in picking up and transporting waste safely, according to all federal, state and local rules and regulations.
Pick up specified waste from each customer site scheduled for the day.
Ensure that customers have packaged and prepared the waste according to all federal,...
Overview & Essential Job Functions
Position Summary
The Call Center Representative I reports to the Customer Service Supervisors and is responsible for providing Athens clients and residents of surrounding communities with a resource for insuring exceptional service, answering inquiries, fulfilling requests, maintain/update database records and resolving concerns or complaints.
Call Center Representative I requires exceptional understanding of our customer community contract benefits, city ordinances, billing database, and the ability to soft collect and enroll customers into payment options during calls. The upselling of additional services is required when dealing with extra fees, extra pick-ups, and executing within contract parameters. Multi-tasking and accurate detail are critical to success of this role. Must be able to identify revenue and collection opportunities and execute during the call based on customer profile.
Essential...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary
The Call Center Representative I reports to the Customer Service Supervisors and is responsible for providing Athens clients and residents of surrounding communities with a resource for insuring exceptional service, answering inquiries, fulfilling requests, maintain/update database records and resolving concerns or complaints.
Call Center Representative I requires exceptional understanding of our customer community contract benefits, city ordinances, billing database, and the ability to soft collect and enroll customers into payment options during calls. The upselling of additional services is required when dealing with extra fees, extra pick-ups, and executing within contract parameters. Multi-tasking and accurate detail are critical to success of this role. Must be able to identify revenue and collection opportunities and execute during the call based on customer profile.
Essential...
Overview & Essential Job Functions
Position Summary
The Truck Washer reports to the Fleet Maintenance Manager and Vehicle Maintenance Supervisor. The Truck Washer is personally responsible for providing proper cleaning, detailing and overall cleanliness of the existing operation fleet.
Essential Job Functions
Preforms washing of the body and chassis of light and heavy duty units.
Details interior and exterior using wax, armor all, Windex and other products.
Drives and parks units on site using proper backing procedures.
Performs other duties as assigned.
Required Qualifications
High School Diploma or G.E.D.
Consistently behaves in a manner that is appropriate and professional.
Valid Class C Driver's License.
Acceptable Driver's Record.
Ability to perform physical requirements of the position with or without reasonable accommodations.
Qualifications & Environmental Demands
Preferred Qualifications...
Jan 22, 2021
Full time
Overview & Essential Job Functions
Position Summary
The Truck Washer reports to the Fleet Maintenance Manager and Vehicle Maintenance Supervisor. The Truck Washer is personally responsible for providing proper cleaning, detailing and overall cleanliness of the existing operation fleet.
Essential Job Functions
Preforms washing of the body and chassis of light and heavy duty units.
Details interior and exterior using wax, armor all, Windex and other products.
Drives and parks units on site using proper backing procedures.
Performs other duties as assigned.
Required Qualifications
High School Diploma or G.E.D.
Consistently behaves in a manner that is appropriate and professional.
Valid Class C Driver's License.
Acceptable Driver's Record.
Ability to perform physical requirements of the position with or without reasonable accommodations.
Qualifications & Environmental Demands
Preferred Qualifications...