$26.92 - $32.75 hourly
NorthBay Health
Fairfield, CA
At Northbay Health, the Patient Services Representative III is responsible for scheduling surgeries and referrals, in coordination with the care team. They also promptly assist patients with their financial clearance prior to, during, or after their treatment period. This position is responsible for obtaining and updating insurance, financial, and demographic information. Courteously and professionally helps patients and/or their families understand and assist with options to cover their financial obligations including but not limited to: co-pays, deductibles, and co-insurance. Responsible for establishing payment plans and collecting true self-pay and self-pay residual balances as necessary. Responsible for assisting patients with ad-hoc financial issues as needed prior to, during and following their treatment. Offers financial advice and assistance to patients regarding medical bills. They are the liaison between patients and their insurance companies; often coordinating...