$28.00 - $30.00 hourly
Robert Half
Sacramento, CA
We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support. Responsibilities: • Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems. • Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress. • Maintain organized records of customer interactions, order details, account documentation, and related communications. • Provide clear updates on inventory availability, expected delivery timing,...
