$22.00 - $23.00 hourly
At Work Group
Tustin, CA
ob Summary We are looking for a reliable and organized Order Entry & Customer Service Representative to join our team. This person will enter customer orders, answer phone calls and emails, help resolve customer and shipping issues, and work with other departments to make sure orders are processed on time. This is a fast-paced, high-volume data entry position. The employee will be expected to enter approximately 35– 45 orders per day . Responsibilities Enter and process customer orders accurately. Answer customer phone calls and emails professionally. Respond to Order Desk inquiries. Check orders for accuracy and completeness. Work with Accounts Receivable, Shipping, and Warehouse teams to process orders. Help resolve shipping problems and customer complaints. Follow up on order issues and provide timely solutions. Manage multiple tasks while meeting deadlines. Maintain accurate records and information. Ask for help or guidance when...