$19.00 - $21.00 hourly
Robert Half
San Diego, CA
About the Opportunity Our nonprofit client is seeking a compassionate and service-oriented Bilingual Spanish Customer Service Representative to join their team. This is an excellent opportunity for someone who genuinely enjoys helping others, is comfortable working in a high-volume call center environment , and can communicate effectively with individuals from diverse backgrounds. The ideal candidate is patient, empathetic, and able to remain calm and professional while assisting customers with questions, concerns, and requests. Fluency in English and Spanish is required. Responsibilities Respond to a high volume of inbound calls and provide friendly, professional customer service Assist customers with questions, requests, and general inquiries Provide information and guidance in both English and Spanish Listen actively to understand customer needs and determine appropriate solutions Document customer interactions and update information accurately in internal...