$112,000 - $204,000 yearly
Tesla
Fremont, CA
Tesla seeks a Product Manager to transform Vehicle Service Operations through software that powers how Service Advisors manage customer concerns and interactions and Technicians repair vehicles . You'll support the platform used by service centers globally, partnering with Engineering, Service Operations, Service Engineering, Field Operations and Data teams to build features that reduce repair cycle time, improve Quality and enhance advisor efficiency. This high-impact role offers a fast-paced environment that demands quick learning and deep technical understanding of automotive service workflows.
The Role
Establish product vision and roadmap for internal tools powering service documentation, case management, diagnostic workflows and repair tracking used by technicians and service advisors across global service centers
Analyze Technician and Service advisor workflows through Service Center shadowing, interviews, and data to identify opportunities reducing repair time,...