70 patient services representative jobs found in Fairfield, CA

At Northbay Health, the Patient Services Representative III is responsible for scheduling surgeries and referrals, in coordination with the care team. They also promptly assist patients with their financial clearance prior to, during, or after their treatment period. This position is responsible for obtaining and updating insurance, financial, and demographic information. Courteously and professionally helps patients and/or their families understand and assist with options to cover their financial obligations including but not limited to: co-pays, deductibles, and co-insurance. Responsible for establishing payment plans and collecting true self-pay and self-pay residual balances as necessary. Responsible for assisting patients with ad-hoc financial issues as needed prior to, during and following their treatment. Offers financial advice and assistance to patients regarding medical bills. They are the liaison between patients and their insurance companies; often coordinating...

At Northbay Health, the Patient Services Representative performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Primary Job Duties:  Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry       Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains...

At Northbay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Primary Job Duties Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains signatures on required forms....

At Northbay Health, the Call Center Patient Services Representative performs general office duties including appointment scheduling, determining and verifying insurance eligibility, and processing of detailed messages to physicians.  The Patient Services Representative functions as part of a clerical, clinical, and customer service team in support of primary care practices. Primary Job Duties Registration and Charge Entry Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the practice management system. Provides information to patients regarding the selection process for a primary care physician, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Verifies and documents eligibility for all payers. Reviews benefit plan/s with patient to determine specific allowances and/or restrictions based on services...

At Northbay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Primary Job Duties Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry       Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains...

At Northbay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Primary Job Duties Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry       Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains...

At Northbay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. PRIMARY JOB DUTIES Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry       Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains...

At Northbay Health, the Medical Assistant I / Patient Services Representative provides comprehensive front- and back-office support within NorthBay Health ambulatory practices. The MAI/PSR performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. Exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. As a Medical Assistant I, this role is also responsible for providing direct patient care in support of a provider in an ambulatory care setting under the direction and supervision of a licensed physician. Distribution of staff and patients may require reassignment to other nursing areas. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire...

At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. PRIMARY JOB DUTIES Performs independently all of Level 1, in addition but not limited to the following:   Registration and Charge Entry         Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.  Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services...

At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. PRIMARY JOB DUTIES Performs independently all of Level 1, in addition but not limited to the following:   Registration and Charge Entry         Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.  Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services...

At Northbay Health, the Medical Assistant I / Patient Services Representative provides comprehensive front- and back-office support within NorthBay Health ambulatory practices. The MAI/PSR performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. Exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. As a Medical Assistant I, this role is also responsible for providing direct patient care in support of a provider in an ambulatory care setting under the direction and supervision of a licensed physician. Distribution of staff and patients may require reassignment to other nursing areas. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire...

At Northbay Health, the Medical Assistant I / Patient Services Representative provides comprehensive front- and back-office support within Northbay Health ambulatory practices. The MAI/PSR performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. Exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. As a Medical Assistant I, this role is also responsible for providing direct patient care in support of a provider in an ambulatory care setting under the direction and supervision of a licensed physician. Distribution of staff and patients may require reassignment to other nursing areas. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire...

At Northbay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed.  Verifies and documents eligibility and benefits for patient’s specific payor.  Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record.  Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all...

The Imaging Support Specialist is key to the success of daily patient service. The Imaging Support Specialist obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and...

The Imaging Support Specialist is key to the success of daily patient service. The Imaging Support Specialist obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and...

At Northbay Health, we are seeking a Licensed Clinical Social Worker (LCSW) in Fairfield, CA to provide clinical social work services to hospital patients and their families. This role supports patients with complex psychosocial needs and collaborates with interdisciplinary teams to ensure effective care, improved outcomes, and safe transitions. Responsibilities: Provide direct clinical social work services, including counseling, discharge planning, and case management Primarily support inpatient hospital units, including reviewing daily census to identify patients needing clinical intervention and education to improve outcomes and reduce readmissions Conduct comprehensive biopsychosocial assessments addressing emotional, psychological, social, financial, and environmental needs Develop, implement, and monitor individualized care and discharge plans based on patient strengths and needs Manage psychosocially complex patients across the continuum of care, identifying and...

At Northbay Health, the Surgery Scheduler functions as a member of the clinic patient care team. Performs duties and orchestrates complex logistics required to schedule patient tests, pre-op/post-op visits, and complex surgical procedures. Responsible for scheduling and coordinating all aspects of the surgical procedure, including patient preferences, maintains close communication with the Operating Room Scheduler, Same Day Center Staff and assures all payer requirements are met prior to scheduling the actual surgery. This role is responsible to secure accurate patient demographics, authorizations and payer information in a timely manner to ensure patient care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payers. Ensures appropriate documentation is in the patient’s Electronic Health Record (EHR). Schedules patient procedures as appropriate, and coordinates transfer of necessary records. Reviews and appropriately schedules...

At Northbay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed.  Verifies and documents eligibility and benefits for patient’s specific payor.  Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record.  Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all...

At NorthBay Health the Patient Access Ambassador II  accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the hospital.  Interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete demographic, payer and other information ensuring the patient’s care is not delayed and/or can be appropriately scheduled.  Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate.  Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner.   This role conducts educational conversations with patients explaining the...

At NorthBay Health, the Nurse Practitioner (NP), ICU is required to be acute care nurse practitioner (ACNP) and functions as a member of the multidisciplinary medical management team.  The ACNP diagnoses medical conditions, plans and implements interventions, including invasive procedures and evaluates patient responses under the direction of and in collaboration with a physician supervisor or designated attending physician. This NP works with physicians in order to establish a collegial and interdisciplinary patient care environment.  The NP is an independent consultant on clinical care issues for patients, families, staff, physicians and other departments.  The NP will also assist in the collection of data and statistics for reporting outcomes of the critical care program. The Nurse Practitioner is accountable for functions which enhance the delivery of patient care in accordance with the standards of nursing practice through education, role modeling, standards...