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We are looking for a compassionate Family Service Advisor to support individuals and families through important cemetery and mortuary planning decisions. This contract position with the potential to become permanent combines attentive customer service, administrative coordination, and consultative guidance in a setting where empathy, professionalism, and discretion are essential. The person in this role will work closely with families before services are needed and during times of immediate need, helping ensure each interaction is handled with care, accuracy, and respect. Responsibilities: • Guide families through cemetery and mortuary planning options, offering thoughtful recommendations based on their needs and preferences. • Respond to phone calls and in-person inquiries with clear information, professionalism, and a high level of compassion. • Partner with internal teams to prepare for appointments involving at-need arrangements and ensure all supporting details are organized...