120 customer service jobs found

At NorthBay Healthcare the Unit Clerk/Monitor Technician is responsible for ongoing monitoring and analysis of cardiac rhythms under the direction and supervision of a licensed, registered nurse, in addition to general clerical and reception duties.  The Unit Clerk/Monitor Technician, utilizing the Jean Watson Nursing Theory of Caring and the Relationship Based Care Model, provides assistance to patients, families, visitors, colleagues to provide excellent customer service.  Supports the mission, vision, values and expectation of excellence of the organization.  Contributes to the provision of quality nursing care through performance improvement technique that demonstrates positive patient outcomes. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care....

At Northbay Health, the Patient Services Representative performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Primary Job Duties:  Performs independently all of Level 1, in addition but not limited to the following: Registration and Charge Entry       Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR. Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains...

At Northbay Health, as a Registered Nurse on the Neonatal Intensive Care Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and...

ABOUT THE POSITION The County of Riverside - Riverside University Health System - Community Health Center (RUHS-CHC) is currently recruiting for a Per Diem Registered Nurse II/III MC/CHC to join the MSC Family Care Clinic located in Moreno Valley.  The Registered Nurse will serve as a liaison between providers and patients, manage clinic workflow and nursing schedules, triage patient calls, and coordinate patient care. Responsibilities include medication administration and refills, patient and staff education, assisting with procedures, managing clinical phone lines and workqueues, precepting and orienting staff, and supporting patient care needs. The RN will also participate in CODE MET, on-call rotation, referrals, DME orders, post-hospital discharge appointments, and emergency room patient transfers.  The most competitive candidates will have experience working as a Registered Nurse in an Emergency Department (ED), Urgent Care or Ambulatory Care setting....

This posting covers Santa Clara County. The location shown is the county; the work may be anywhere in it. Description Under supervision, to apply the theoretical concepts of the nursing profession while providing routine direct patient care within the parameters of established nursing policies and procedures in controlled patient care situations required by the assigned clinical setting. Medical Surgical - Per Diem Clinical Nurse   Medical Surgical Department locations: O'Connor Hospital Regional Medical Center St. Louise Regional Hospital  Valley Medical Center Per Diem Clinical Nurse applicants would meet the employment standard for this  specialty  by possessing: An active California Registered Nurse License without restrictions;     and  One (1) year, within the last three (3) years, of full-time Registered Nurse (RN) experience in an accredited acute care hospital setting.     and One (1) year of...

This posting covers Santa Clara County. The location shown is the county; the work may be anywhere in it. Description Under general supervision, incumbents provide care to patients in a structured environment. Per Diem Clinical Nurse initiate and perform established nursing interventions utilizing current clinical knowledge.   Per Diem Clinical Nurse would acquire the qualifications listed for this position by possessing a valid California Registered Nurse license and at least 1 year of recent acute care experience. Specialty skills required to work in specialty areas.    Positions available in units at each hospital include: Saint Louise Regional Hospital - Mixed Intensive Care Unit O'Connor Hospital - Mixed Intensive Care Unit Valley Medical Center - Medical Intensive Care Unit Valley Medical Center - Cardiac Care Unit Valley Medical Center - Surgical Intensive Care Unit Valley Medical Center - Trauma Intensive Care Unit Valley Medical Center - Burn Unit...

Location: this posting is filed at Central Unified School District's own offices (5652 W. Gettysburg, Fresno). The posting does not name a single worksite. APPLICATIONS ACCEPTED Online Only Comments and Other Information PLEASE CONSIDER THE FOLLOWING INFORMATION: Applications must be submitted using Applicant Tracking System We do not accept: walk-in, faxed, or applications via mail ALL required documents must be scanned and attached in order to submit an online application. It is your responsibility to submit a complete application. Submitting an application does not guarantee any candidate an interview. Candidates are interviewed by appointment only. If you apply for more than one job, an application is required for EACH position. Incomplete applications will not be processed; there are no exceptions. Once your application has been successfully transmitted to Central Unified School District, you will receive an automated response from the system. Please ensure...

At Northbay Health, the Imaging Support Specialist, obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient’s care is not delayed.  Verifies and documents eligibility and benefits for patient’s specific payor.  Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record.  Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all...

At Northbay Health, we are seeking a Licensed Clinical Social Worker (LCSW) in Fairfield, CA to provide clinical social work services to hospital patients and their families. This role supports patients with complex psychosocial needs and collaborates with interdisciplinary teams to ensure effective care, improved outcomes, and safe transitions. Responsibilities: Provide direct clinical social work services, including counseling, discharge planning, and case management Primarily support inpatient hospital units, including reviewing daily census to identify patients needing clinical intervention and education to improve outcomes and reduce readmissions Conduct comprehensive biopsychosocial assessments addressing emotional, psychological, social, financial, and environmental needs Develop, implement, and monitor individualized care and discharge plans based on patient strengths and needs Manage psychosocially complex patients across the continuum of care, identifying and...

At Northbay Health, the Medical Assistant I is responsible for providing direct patient care in support of a provider in an ambulatory care setting under the direction and supervision of a licensed physician. The Medical Assistant I may administer medications upon completion of medication administration course and specific supervision of a physician. Distribution of staff and patients may require reassignment to other areas. Primary Job Duties Provides direct patient care according to area assigned, per organizational and departmental policies and procedures. Prepares patient for provider including vital signs and collection of clinical data. Administers medications to patients, including, oral, injections, and nebulizer treatments from approved list as ordered by provider. Ensures smooth operation of the provider’s office practice. Assists provider and/or performs procedures in assigned area within scope of practice. Documents patient encounters according to nursing...

At NorthBay Health, the Nutrition Associate I maintains state and federally mandated standards of safety and cleanliness while performing tasks that include but are not limited to: hot & cold food preparation; sanitation of kitchen facilities and equipment, tray-line meal assembly, delivery & retrieval; stocking patient nourishment rooms, other patient care areas & physician lounge; retail & catering food preparation, set-up & service; cash register operation; receiving, inventory & stocking of food & supplies; and assuring therapeutic diet & allergen accuracy in the delivery of service. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us...

At Northbay Health, as a Registered Nurse on the Intensive Care Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient. The NorthBay Way principles consisting of Caring, Communication, Collaboration, and Competence are values exhibited daily. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why...

At Northbay Health, as a Registered Nurse on the Intensive Care Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient. The NorthBay Way principles consisting of Caring, Communication, Collaboration, and Competence are values exhibited daily. Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why...

At Northbay Health, as a Registered Nurse in the Neonatal Intensive Care Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and...

At NorthBay Health the Patient Access Ambassador II  accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the hospital.  Interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete demographic, payer and other information ensuring the patient’s care is not delayed and/or can be appropriately scheduled.  Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate.  Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner.   This role conducts educational conversations with patients explaining the...

At Northbay Health, the Infection Prevention Coordinator (IPC) is a professional who works independently and collaboratively with the Infection Prevention Manager (IPM) and the Medical Director of Infectious Disease Medicine / Hospital Epidemiology to provide service line support to NorthBay Health.  Acts as a consultant and resource for all departments, administration, medical staff, clinics, and hospital teams related to Infection Prevention.  As an infection prevention expert this position will serve as an infection control resource, in partnership with the IP Manager and the Epidemiologist/Medical Director of Infectious Disease, according to the regulatory partners to include but not limited to CDPH, SCPH, SCMS, Cal-OSHA, and TJC standards. Ensures that projects and activities of the hospital are in accordance with the Infection Prevention Plan, TJC Regulations, Title XXII, Title XVII, and Hospital Policy.   Participates in all aspects of the Infection...

At Northbay Health, as a Registered Nurse in the Emergency Department you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and the NorthBay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo...

At NorthBay Health the Transfer Center Coordinator is a critical role in the NorthBay Health system facilitating both inbound and outbound transfers.  The Transfer Center Coordinator is responsible for facilitating and coordinating patient transfers both inbound/outbound, tertiary transfers both emergent and urgent, consults from NorthBay Health to tertiary acute care hospitals.  Sets up systems to enable both cost containment and quality patient care. This position requires excellent communication and organizational skills to ensure seamless coordination between various departments, healthcare facilities, and external agencies.  The Transfer Center Coordinator works collaboratively with all areas of NorthBay Health to facilitate timely and appropriate transfer of patients regardless of complaint or need. This position will require liaison with the case management/utilization review team as well as the Administrative Coordinator.  Areas of focus are...

At Northbay Health, as a Registered Nurse on the Labor & Delivery Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County...

At Northbay Health, as a Registered Nurse on the Neonatal Intensive Care Unit, you will provide safe, effective, quality, excellent nursing care to our patients following Jean Watson’s Theory of Caring, the Relationship Based Care, and Northbay’s professional nursing practice model. You will assess, plan, implement and evaluate care for all patients assigned to your care. You will also use a therapeutic professional relationship with the patient and their family along with your interdisciplinary team to facilitate the promotion, maintenance, and restoration of health for the patient.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo...