39 expanded learning program assistant jobs found

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I shall ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as assisting individuals or providing in-person, hands-on help with technical issues. This role will primarily be tasked with providing support, including walk-ins, over-the-phone support, screen sharing or remote control, live chat support, or email support.  ESSENTIAL DUTIES AND RESPONSIBILITIES   1. Provides first level technical support for incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user...

Under the direction of the Manager, Food and Beverage (F&B), the Assistant Manager, F&B directs and controls efficient food service outlet operations and oversees the training of non-exempt union and exempt employees. This position oversees culinary staff, bussers, and cashiers to ensure timely menu item execution and delivery that consistently meets all quality standards and exceeds patron expectations; directs overall activities of the supervisors to ensure established customer service standards are met or exceeded in a safe and orderly work environment. Profit and loss co-responsibilities include forecasting, budgeting, managing labor and operations costs to ensure a quality profit while meeting fiscal requirements. The Food and Beverage venues are high-volume food service amenities located in a 24-hour operation, seven-day-a-week casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages the day-to-day operation of the F&B venues in accordance with established...

Under the direction of the Lieutenant, the Sergeant is an armed supervisory position overseeing Public Safety Officers and Assistants on assigned shifts. Conducts criminal and administrative investigations, ensures adherence to departmental policies and procedures, acts as an Incident Commander in the absence of a Lieutenant during critical situations and participates in officer training programs. Sergeants may be assigned to various divisions including Patrol, Casino or Resort. They are expected to exemplify integrity and ethical conduct, fostering professional development among staff. Responsible for ensuring the safety and security of the Enterprise, their assets, employees, guests, and properties across all Department of Public Safety (DPS) components. This is a uniformed guard position, requiring compliance with all current California Bureau of Security and Investigative Services (BSIS) guard card guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates...

Under the direction of the Vice President Associate General Counsel Government, the Paralegal - Legal role plays a key role in providing legal-related assistance and administrative support for different functional areas of the organization including government, litigation, real estate, employment & labor, transactions and intellectual property management, as applicable based upon individual experience and business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Leads the locating, gathering, and sorting matter/case files and documentation in existing Legal databases. Conducts comprehensive legal research using texts or online databases (e.g. Westlaw, LEXIS and Internet), identify and analyze legal issues and case information, summarize and relay findings for further review. Assesses legal compliance and recommend viable alternatives to enhance business decisions. Assists attorneys when needed to draft and update charts, presentations, reports, and other documents.  Keeps...

Under the direction of the Manager, Environmental Services (EVS), the Assistant Manager, EVS, is responsible for maintaining health and safety cleaning and sanitation standards. Provides guidance to EVS management and non-management team members. Leads and manages their team to complete all goals and missions set forth by the YRC and the EVS Department, ensuring a best-in-class culture for maintenance of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Oversees the maintaining of all EVS duties and responsibilities in the Casino, to include the cleaning, disinfecting, and sanitizing of all surfaces. Ensures all Health Department and safety guidelines and protocols are maintained at all times. 2. Manages and supports EVS Supervisors in the daily operation of the department. Ensures established cleaning, sanitation, safety, and service standards are consistently maintained and departmental objectives are achieved. 3. Partners with the EVS Manager to develop,...

Reporting to the Reservation Security Sergeant, the Animal Resource Officer is responsible for providing specialized protection to animals and wildlife on and off the Yuhaaviatam of San Manuel Nation Reservation. This role prepares appropriate reports and maintains close working partnerships with local law enforcement and animal control agencies. This role delivers critical safety and security services in a courteous and professional manner and is involved with the enforcement of laws, rules, and regulations under the Tribal Government, Federal, and State of California codes (where applicable), securing an assigned area, conducting investigations, collecting evidence, and preparing appropriate reports. This is an armed role. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Provides the protection and care of domestic and wildlife animals on the YSMN Reservation and properties. Coordinates with law enforcement agencies, wildlife agencies or rescue groups, Tribal Court or Criminal...

Under the direction of Transportation leadership, the Traffic Control Specialist is responsible for safely directing vehicle and pedestrian traffic. The Traffic Control Specialist is also responsible for assisting leadership with the day-to-day shift operations of the Transportation department to ensure a seamless best in class service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Monitors and directs all vehicle movement to minimize congestion to ensure successful traffic flow operations in parking structures and roadways. Efficiently directs, regulates, and prioritizes traffic movement to minimize delays while warning of hazards, using signs, flags, and hand signals. Monitors traffic flow identifying bottlenecks to mitigate vehicle obstructions while locating safe intervals through which vehicles and pedestrians can safely drive/cross roadways. 2. Communicates traffic and parking rules and other information to guests and pedestrians. Communicates occupancy and congestion...

Under the direction of the Senior Manager, Horticulture, the Senior Administrative Assistant - Horticulture serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Horticulture Department. Provides high-level support to Facilities Horticulture Department and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential records while managing the distribution of...

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant I (PSA I) provides support to DPS. Work requires comprehensive knowledge of the organization and skill in working with security issues and follows security policies, procedures, and confidential matters. The PSA I is responsible for performing a broad range of duties and carrying out those responsibilities in a professional and confidential manner. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Safeguards the reservation, its premises, Tribal citizens, assets, customers, team members, facilities, and DPS components. It includes delivering essential safety and security services by patrolling designated areas and inspecting grounds and facilities according to guidelines, laws, policies, and procedures to deter criminal activity. PSAs must follow notification protocols for suspected violations or emergencies. 2. Provides casino security tasks including chip-fills, special audits, and cash...

Under the direction of the Sergeant, Department of Public Safety (DPS), the Public Safety Assistant II (PSA II), provides essential support to DPS. This role requires comprehensive knowledge of the organization with skill in working in the security field and following all DPS policies and procedures. This role is responsible for performing a broad range of duties while maintaining professionalism and confidentiality. This is a uniformed guard position, requiring compliance with all current California Bureau of Security and Investigative Services (BSIS) guard card guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Safeguards Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, or crimes. Provides courteous, personalized interactions that align with established standards, creating a safe and welcoming environment for all visitors. Patrols and monitors assigned areas, including buildings, offices,...

Under the direction of the Manager, Cross Property Marketing the Cross Property Marketing Specialist is responsible for supporting cross-property marketing initiatives across all tribal entities by coordinating campaign execution, facilitating communication between stakeholders, and assisting with the implementation of cross-promotional opportunities. This role supports the day-to-day administration of the loyalty program, helps maintain project timelines, prepares campaign materials and reports, and ensures marketing activities are executed accurately and efficiently. The Specialist works collaboratively with internal teams to support organizational marketing goals and deliver a consistent guest experience across all properties. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.      Coordinates and executes cross-property marketing campaigns and initiatives across all tribal entities, ensuring projects are completed accurately, on schedule, and aligned with business...

Under the direction of the Supervisor, EVS, the Environmental Services (EVS) Attendant is responsible for maintaining best-in-class standards of extensive cleanliness and sanitation throughout the Casino and off-site buildings. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Dusts and sanitizes furniture and equipment (slot bases, slot chairs, stanchions, information signs, etc.).  Accountable for cleanliness and overall condition of assigned areas, including duties assigned to support the efficient operation of the Department.  General cleaning and sanitizing of all areas in the front-of-house and back-of-house of the Casino including off-site locations.   2.  Maintains the cleanliness of all slot machines, card tables, and non-gaming areas in a sanitary condition, including emptying and cleaning ashtrays.  Cleans and maintains stairwells, elevators, escalators, and people movers, including arranging furniture such as chairs and tables (within area of responsibility). Removes trash...

Under the direction of the Supervisor, Entertainment, the Crowd Control Specialist assists with ensuring the safety, security, set up and teardown of entertainment venues. Work with Public Safety to report potential issues and manage dress code policy while providing an exceptional guest experience. Under no circumstances will physical force be used in this position. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Ensuresguest safety through observing and surveying the crowd at all times. Patrols entertainment venues to preserve order among guests and protect assets. Promotes positive public relations and strives to create an enjoyable atmosphere for all guests. Responds to requests for assistance and information in a helpful and courteous manner. 2.    Monitors dress code and checking guest’s identification to ensure they are age appropriate. Screens guests with metal detectors and conducts guests’ bag checks. 3.    Promotes and issues the Player’s Club card. 4.    Works to...

Reporting to the Director of Intergovernmental Affairs, the Legislative Policy Manager serves in a high-profile position as a representative of the San Manuel (the Tribe) and the Office of Intergovernmental Affairs (IGA). Assists in the development and implementation of the Tribe’s legislative and policy priorities on local, state, and federal matters, including policy related to Indian affairs. Assists the Tribe in implementing communication and education activities with local, state, and federal governments on issues that impact the Tribe and Indian Country. Is responsible for researching issues that could affect the Tribe, its economic enterprises, and related topics. Within this role, the Manager possesses the ability to monitor, analyze and disseminate key information to provide quantitative and qualitative insights by defining issues clearly, drawing valid conclusions, and making recommendations to facilitate key Tribal initiatives. Must also maintain a strict level of...

Under the direction of the Manager, Horticulture, the Assistant Manager, Horticulture supports the overall upkeep and presentation of resort grounds, including landscaped areas, floral installations, seasonal décor, and related horticultural features. This role provides daily operational leadership in the field, working closely with Groundskeeping and Landscape teams to maintain high visual, safety, and service standards. Supervises multiple crews and trade disciplines, coordinates responses to grounds and landscape service calls, and assists with décor and floral needs for special events. This position plays a key role in ensuring the resort’s grounds remain clean, safe, and visually exceptional at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Manages, direct, assign, and evaluate daily work of horticulture staff across grounds, landscape, and décor teams; oversee training in horticultural techniques, equipment use, and resort standards. 2.    Maintains high grounds,...

Under the direction of the Supervisor, Food & Beverage, the Lead Food & Beverage Attendant assists with all Front of House (FOH) venue responsibilities including host stand, Point of Sale System (POS), and dining room. The position aids in leading a team of attendants by providing direction, training, and support while ensuring excellent customer service that aligns with Yaamava’ Brand Service Standards. It involves collaborating and coordinating with the Front of House and Culinary teams, acting as an extension of leadership. Additionally, the role assists with maintaining proper inventory, product accuracy, and adhering to the responsible sale and service of alcoholic beverages where applicable. The goal is to ensure a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons....

Under the direction of Supervisor, Transportation, the Lead Transportation is responsible for assisting department leadership with the execution of department operations including ensuring the essential functions of the department are maintained, communicating service issues, safety concerns, training department staff through coaching, mentoring, and leading. Delivering exceptional quality service in alignment with brand standards/expectations for all guests– requiring a high level of professionalism, anticipatory service, and enthusiasm focusing on guest comfort. In this highly visible role, it is imperative that they contribute to the mission and vision by creating a positive and productive working environment. They maintain a positive attitude and public image while delivering authentic greetings, cordial farewells, centered on a sense of personal service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.  Executes established policies and procedures to facilitate the successful...

Under the direction of the Supervisor, Theater Operations, the Usher works to proactively interact with guests in providing information and assistance on all things related to the guest having an enjoyable experience at the Theater. Ushers help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after events. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greets guests, scans guest tickets upon entry to the venue, answers guest questions, assists guests with locating their seats and examines tickets for entry to various seat levels around the venue during event.  Examine tickets and/or internal staff and external guest passes to verify authenticity.  Directs guests to concession and restroom locations.  Ensuring no outside food or unexplained packages are admitted into the facility before, during or after an event. Ensure no alcohol leaves the facility. 2. Resolves guest complaints or problems personally...

Under the guidance of the Director, Facilities, the Administrative Assistant - Facilities provides administrative support to the Facilities and Environmental Services (EVS) Departments and assists with the day-to-day operations necessary to ensure efficient departmental functioning. This position exercises independent judgment and initiative in the planning, coordination, and organization of confidential and time-sensitive administrative assignments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Carries out day-to-day office administrative functions. Assists Department management staff with general administrative tasks such as record keeping, copying, filing, organizing, scheduling, developing documents, answering and directing phones. Coordinates communication and distributes information to management, department personnel, and vendors to provide general information and status of activities. Demonstrates the ability to exercise utmost discretion with confidential information...

Under the direction of the Director, Facilities, and in collaboration with Director Environmental Services (EVS) and Horticulture, the Senior Administrative Assistant – Facilities serves as a critical partner in supporting the complex, project-driven administrative and operational needs of the Facilities Department. Provides high-level support to Facilities leadership and collaborates across multiple departments to ensure seamless coordination and execution of administrative functions. Requires the ability to exercise independent judgment, discretion, and initiative in planning, organizing, and executing confidential, time-sensitive assignments. Plays a key part in enhancing operational efficiency, supporting departmental priorities, and maintaining effective communication across the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides high-level administrative support to department leadership, ensuring seamless daily operations. Maintains and safeguards confidential...