34 communications dispatcher jobs found

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Concord, CA. Transdev is proud to offer: Competitive compensation package of minimum $95,000 – maximum $115,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy...

Dispatch Supervisor Transdev in Concord, CA, is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $28.39 – Maximum $32.75 / hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: Responsible for ensuring efficient scheduling for optimal system performance. Overseas responsive, flexible, and effective dispatch operations. Ensure...

Transdev in Modesto, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: $30.92 (Union Collective Bargaining Agreement Payscale) Starting pay $30.92 with progression to $33.50 over 4 years. Benefits include: Vacation : 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service and 4 weeks after 13 years of service. Paid Sick Leave Medical, Dental & Vision after 90 calendar days of employment for full-time employees, life insurance, pension plan, and company holidays. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by...

Dispatch Supervisor Transdev in Napa, California is hiring a Dispatch Supervisor. The Dispatch Supervisor oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive wages beginning at $26.00-$30.00/hour, with progressive increases Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 6 days; and 2 floating holidays Other standard benefits: 401(k) retirement plan, medical, dental & vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and...

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the clients and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors. Candidates must reside in Los Angeles, San Francisco, or Phoenix. Pay Rate:...

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the clients and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors. Candidates must reside in Los Angeles, San Francisco, or Phoenix. Pay Rate:...

Transdev in Arcadia, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: $27.98 to 39.28 (Union Collective Bargaining Agreement Payscale) o Starting pay $27.98 with progression to $39.28 over 4 years. Benefits include: Vacation: After 1 year of service 5 days Paid Sick Leave: After 90 days 5 days Medical, Dental and Vision, insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and concerns regarding customer trips including no shows,...

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts. The Operations Supervisor is responsible for managing and overseeing the operations of the business unit; while acting as the Transdev liaison between the Client's program managers and Transdev employees. They manage a team of operators and ensure efficient delivery of the missions requested by our Client. You will be on the ground floor of new technology that will shape the way people travel. And, at the same time, you will be helping implement and drive change for your community and the world. Autonomous vehicle operators and supervisors play an important role in enabling the client to achieve its goal of developing and...

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Vallejo, CA in supporting the Solano County Transit. Transdev is proud to offer: Competitive compensation package of minimum $85,000 - maximum 96,800. Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. The...

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts. The Operations Manager acts as the Transdev operations liaison working with the clients and Transdev employees. Evaluates and interacts with the vehicle drivers and their Operations team, to include coaching, mentoring, disciplinary, hiring, and termination as necessary. They are accountable for shift performance and compliance with processes, training, and system emergency responses. Assures coordination with other shifts and drives process improvements. Acts as an intermediary between the Senior Operations Manager and the shift Operations Supervisors. Key Responsibilities: Supervise the daily activity of the Operations Supervisor...

The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Chico, Ca. in supporting the insert BCAG contract. Transdev is proud to offer: Competitive compensation package of minimum $70,300 – maximum $80,000. Benefits include: Vacation: minimum of two (1) weeks Sick days: 5 days Holidays: 10 days; 6 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard...

Lead Dispatcher Transdev at County Connection (CCTA) - Concord is hiring a Lead Dispatcher . Our Lead Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: (Use CBA or non-CBA language per your location) CBA Position: Position Subject to Collective Bargaining Agreement: $24.13 - $30.55 (Union Collective Bargaining Agreement Payscale) Starting pay $24.13 with progression to $30.55 over 3 years. Benefits include: Vacation : up to 35days per year- based on years of service and hours worked Paid Sick Leave: 40 hours per year; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: Oversee road service and trip performance...

Call Center Manager The Call Center Manager manages the day-to-day operations of the telephone call center, monitoring agent activities and queue status to adjust staffing. They direct employees as necessary to provide excellent Customer Service. They also ensure quality assurance on customer focus and booking accuracy metrics, maintaining and exceeding the goal of 90% in each. This position is located in San Jose, CA. Transdev is proud to offer: Competitive compensation package of minimum $100,000 – maximum $110,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability. Responsibilities: Oversees all aspects of the Call Processing Unit. Ensures Call Processing Unit contractual requirements are met or exceeded. Review, revise, and implement policies...

Transdev San Francisco, CA is hiring an Operations Safety Supervisor. The Operations Safety Supervisor ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position Competitive compensation package of minimum $31.07 – maximum $34.92 Benefits include: Vacation Paid Sick Leave Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff. Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles. Monitor street operations for on-time performance and schedule and route adherence. Provide customer information for site personnel and at...

Dispatcher Transdev in Lancaster, California is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: $22.11/hour - $25.00/hour (Union Collective Bargaining Agreement Payscale) Starting pay $22.11/hour with progression to $25.00/hour over 4 years. Benefits include: Vacation : 70 hours to 120 hours per year Paid Sick Leave: All non-probationary dispatchers and customer service representatives who work thirty (30) or more days per year shall receive twenty-four (24) hours of sick leave on January 1 of each calendar year.; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may...

Dispatch Supervisor Transdev in San Jose, CA, is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Competitive compensation package of $31.25-$32.62/hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service and trip performance measures, i.e., route start time, on-time performance, and incidents Respond to customer questions and concerns about no shows, cancellations, and missed trips. Manage vehicle operator...

Overview: Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and Inclusion (DEI). We expect all team members to champion Company standards of conduct and our inclusive culture. Transdev provides a broad range of services for the client’s autonomous driving testing and development efforts. The Operations Supervisor is responsible for managing and overseeing the operations of the business unit; while acting as the Transdev liaison between the Client's program managers and Transdev employees. They manage a team of operators and ensure efficient delivery of the missions requested by our Client. You will be on the ground floor of new technology that will shape the way people travel. And, at the same time, you will be helping implement and drive change for your community and the world. Autonomous vehicle operators and supervisors play an important role in enabling the client to achieve its goal of developing and commercializing its...

Overview: The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports. Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities,...

Transdev in San Francisco, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: $27.60 CBA Position: Dispatcher Position Subject to Collective Bargaining Agreement: $27.60 - $28.45 (Union Collective Bargaining Agreement Payscale) Starting pay $27.60 with progression to $28.45 over 1 year. Benefits include: Vacation: up to 21 days per year Paid Sick Leave: 48 hrs annually full-time employees medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time,...

Fleet Maintenance Shop Supervisor Join Transdev as a Fleet Maintenance Shop Supervisor. This individual must have the ability to effectively work and communicate with employees and customers. Requirements include daily safety inspections, minimal reworks, and maintaining production standards. This position will require the supervisor to be flexible days and hours when needed. Transdev is proud to offer: Competitive compensation package of Minimum $68,000 per year – Maximum $84,000 per year Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holiday Pay Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Fleet Maintenance Shop Supervisor major responsibilities : Schedules and administers fleet maintenance, assists in troubleshooting problems with...