49 customer service jobs found in Vallejo, CA

Customer Service Representative (CSR) / Mobility Travel Navigator (MTN) Transdev in San Rafael, CA is hiring a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN). In this position, you will assist customers by providing information on Marin Access ADA and non-ADA programs and services, take customer calls and schedule customer rides using a computerized scheduling system, and perform application intake over the telephone for prospective new customers. Position is NOT Remote. IN-OFFICE , located in San Rafael, CA. Transdev is proud to offer: Competitive compensation package of minimum $22.00 – maximum $26.00 Benefits include: Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually Holidays: 12 days; 9 standard and 3 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term...

Bilingual English/Spanish Customer Service Representative Transdev in Oakland, California is hiring a Bilingual English/Spanish Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position Competitive compensation package of minimum $21.50/hour – Maximum $30.09/hour Benefits include: Vacation: minimum of two (2) weeks Paid time off: maximum of 4 days Sick days: maximum 8 days Holidays: 11 holidays Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor....

Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking a friendly, customer service-oriented person dedicated to safety. Transdev is proud to offer: Competitive hourly compensation package: minimum $21.00 -- maximum $21.63 Benefits include: Paid vacation, sick, & Holidays Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance Key Responsibilities: Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. Respond to customer and client inquiries and concerns with timely, accurate information Comprehensive understanding of policies and procedures Meet or exceed established performance requirements. Other duties as required, including dispatching Qualifications Qualifications: High School Diploma, GED or equivalent. Fluent in...

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Vallejo, CA in supporting the Solano County Transit. Transdev is proud to offer: Competitive compensation package of minimum $85,000 - maximum 96,800. Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental, and vision, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy. The...

Utility Worker/ Service Employee Transdev in Vallejo, Ca is hiring a Utility Worker/Service Employee. The Utility Worker/Service Employee is required to perform basic vehicle servicing duties. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: Startingpay$26.23 per hour based on CBA Payscale. Benefits include: Vacation : up to 14 days per year Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits include: Vacation:minimumoftwo(2)weeks Sickdays:5days Holidays:12days;8standardand4floating Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary...

Bus Driver We are currently on the lookout for an experienced Bus Driver to join our elite team in Vallejo, CA . As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: CBA Position: ATU Local 192 Position Subject to Collective Bargaining Agreement: $25.47 - $33.03 (Union Collective Bargaining Agreement Payscale) Starting Pay $25.47 with progression to $33.03 after 24 months 2–5 years of qualifying experience: Starting rate: $27.59/hour 5+ years of qualifying experience: Starting rate: $28.98/hour Requirements: Valid Class B CDL with Air Brake and Passenger endorsements. Benefits include: Vacation : up to 12 days per year Paid Sick Leave: 8 hrs. monthly full-time employees/5 hrs. monthly part-time employees, medical, dental & vision after 90 calendar days of employment for full-time...

Transdev in Vallejo, Ca. is hiring a Road Supervisor. Road Supervisors ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: • Competitive compensation rate: $27.50 per hour Benefits include: • Vacation: minimum of two (2) weeks • Sick days: 5 days • Holidays: 12 days; 8 standard and 4 floating • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Communicate job requirements and responsibilities to drivers. Day to day scheduling, counseling, and submitting evaluation reports to local management. Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA...

Dispatch Supervisor Transdev in Napa, California is hiring a Dispatch Supervisor. The Dispatch Supervisor oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive wages beginning at $26.00-$30.00/hour, with progressive increases Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 6 days; and 2 floating holidays Other standard benefits: 401(k) retirement plan, medical, dental & vision, life insurance, short-term disability, voluntary long-term disability Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and...

Bus Driver We are currently on the lookout for an experienced Bus Driver to join our elite team in Napa, California. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud it offer: Paid training to obtain CDL. Career advancement opportunities CBA Position: Driver position represented by Teamsters Local 315 Position Subject to Collective Bargaining Agreement: $23.43-$31.29 (Union Collective Bargaining Agreement Payscale) Starting pay $23.43 with progression to $31.29 at 36 months. Benefits include: PTO (Paid Time Off): Up to 40 hours per year 6 Holidays, 6 Unpaid personal days, 1 paid Birthday Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, Teamsters Pension, 401(k) retirement benefits. Benefits may vary depending on location policy. The above...

Transdev in Concord, CA is hiring a Maintenance Manager. The Maintenance Manager will report to the General Manager and oversee the fleet maintenance program to ensure safe and effective vehicle upkeep. A successful person in this position will have experience acting as an adviser to upper management on potential issues with extensive experience in managing and producing reports. This person will have experience as a supervisor of supervisors and provider of guidance to technicians to ensure operational efficiency. Transdev is proud to offer: Competitive compensation package of minimum $100,000 annually – maximum $105,000 annually Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the...

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Concord, CA. Transdev is proud to offer: Competitive compensation package of minimum $95,000 – maximum $115,000 Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy...

Dispatch Supervisor Transdev in Concord, CA, is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $28.39 – Maximum $32.75 / hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on the location policy. The above represents the standard Corporate Policy. Key Responsibilities: Responsible for ensuring efficient scheduling for optimal system performance. Overseas responsive, flexible, and effective dispatch operations. Ensure...

Lead Dispatcher Transdev at County Connection (CCTA) - Concord is hiring a Lead Dispatcher . Our Lead Dispatcher ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: (Use CBA or non-CBA language per your location) CBA Position: Position Subject to Collective Bargaining Agreement: $24.13 - $30.55 (Union Collective Bargaining Agreement Payscale) Starting pay $24.13 with progression to $30.55 over 3 years. Benefits include: Vacation : up to 35days per year- based on years of service and hours worked Paid Sick Leave: 40 hours per year; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: Oversee road service and trip performance...

Paratransit Driver We are currently on the lookout for an experienced Bus Driver to join our elite team in Concord, CA . As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: $23.90 - $29.28 (Union Collective Bargaining Agreement Payscale) Starting pay $23.90 with progression to $29.28 over 5 years. Benefits Include: Vacation: Up to 20 days per year Holidays: 6 company holidays per year after 90 calendar days of employment; 2 personal holidays after 1 year of continued service Paid Sick Leave: 5 days per year / 3 days per year for part-time employees after 90 calendar days of employment Medical, dental, vision & life insurance after 60 calendar days of employment for full-time employees 401k retirement benefits for part-time and...

Road Supervisor - Paratransit Transdev in San Rafael, CA is hiring a road supervisor for our Marin Access paratransit services contract. We are seeking a customer service-oriented professional who is dedicated to safety. The road supervisors work closely with the Operations Manager and Safety Manager and other managers to foster a work environment of safety and quality customer service. The road supervisor provides support and leadership to the drivers; monitors and addressees driver performance in the areas of safety and service quality, including on-time performance, through constructive mentoring, coaching and recommending progressive discipline as needed. Additionally, the road supervisor gathers information needed by the organization to effectively identify root causes of incidents. accidents and service deficiencies for the purpose of implementing constructive change and meeting organizational performance goals. Transdev is proud to offer: Competitive...

Paratransit Bus Driver We are currently hiring experienced Drivers to join our elite team in San Rafael, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of safety, professionalism and customer service. You will be providing transportation for the disabled and senior community, ensuring they get to where they need to go safely. Paratransit Drivers provide passengers with door-to-door service, reliable transportation and excellent customer service. Transdev is proud to offer: Bus Operator Position Subject to Collective Bargaining Agreement. $23.50 - $27.32 (Union Collective Bargaining Agreement Payscale). Benefits include: Vacation: One (1) week during first year of employment, up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually. Other standard benefits: medical, dental & vision after 30 calendar days of employment for full-time...

Transdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $24.50 per hour – Maximum $ 25.56 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 9 days Holidays: 11 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Assist with execution of daily operations plans that align with client specifications and priorities. Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. Maintain a high level of confidentiality in handling sensitive operational and personnel matters. Assist in...

Paratransit Driver We are currently seeking drivers to join our elite team in Oakland, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. CBA Position: Position Subject to Collective Bargaining Agreement: $27.50 hourly starting pay, with progression to $33.89 over 7 years. Benefits include: Vacation: 5 days after 1 year Paid Sick Leave: 6 days per year Following 60 days of employment for full-time employees: medical, dental, vision, life insurance, 401(k) retirement benefits, 8 paid annual holidays. Key Responsibilities: Route & Safety Operations: Operate paratransit vehicles safely while navigating assigned manifests, adapting to real-time schedule adjustments, and ensuring strict compliance with all traffic laws and transit regulations. Passenger Assistance & ADA Compliance: Provide direct, compassionate...

Transdev in Oakland, CA is hiring a Road Supervisor. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $28.08 per hour – Maximum $36.24 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 8 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Communicate job requirements and responsibilities to drivers. Day to day scheduling, counseling, and submitting evaluation reports to local management. Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents. Develop and host driver training and...

Operator We are currently on the lookout for an experienced Bus Driver to join our elite team in Vacaville, CA . As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: CBA Position: Full Time or Part-Time Position Subject to Collective Bargaining Agreement: $25.65 - $33.50 (Union Collective Bargaining Agreement PayScale) Full-Time Benefits: 40 hours CA Sick (after 90-day Probation) Holidays- 8 days-6 Regular-1 Floating-1 Birthday Vacation accrual Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability Part-Time Benefits: 40 hours CA Sick (after 90-day Probation) Holidays- 8 days-6 Regular-1 Floating-1 Birthday Key Responsibilities: Safety-Focused Operations: Execute flawless operations by...