34 professional services jobs found in Oakland, CA

Bilingual English/Spanish Customer Service Representative Transdev in Oakland, California is hiring a Bilingual English/Spanish Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position Competitive compensation package of minimum $21.50/hour – Maximum $30.09/hour Benefits include: Vacation: minimum of two (2) weeks Paid time off: maximum of 4 days Sick days: maximum 8 days Holidays: 11 holidays Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor....

Customer Service Representative (CSR) / Mobility Travel Navigator (MTN) Transdev in San Rafael, CA is hiring a Customer Service Representative (CSR) / Mobility Travel Navigator (MTN). In this position, you will assist customers by providing information on Marin Access ADA and non-ADA programs and services, take customer calls and schedule customer rides using a computerized scheduling system, and perform application intake over the telephone for prospective new customers. Position is NOT Remote. IN-OFFICE , located in San Rafael, CA. Transdev is proud to offer: Competitive compensation package of minimum $22.00 – maximum $26.00 Benefits include: Vacation: One (1) week during first year of employment up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually Holidays: 12 days; 9 standard and 3 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term...

Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking a friendly, customer service-oriented person dedicated to safety. Transdev is proud to offer: Competitive hourly compensation package: minimum $21.00 -- maximum $21.63 Benefits include: Paid vacation, sick, & Holidays Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance Key Responsibilities: Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. Respond to customer and client inquiries and concerns with timely, accurate information Comprehensive understanding of policies and procedures Meet or exceed established performance requirements. Other duties as required, including dispatching Qualifications Qualifications: High School Diploma, GED or equivalent. Fluent in...

Overview : The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports. You will be on the ground floor of new technology that will shape the way people travel. And, at the same time, you will be helping implement and drive change for your community and the world. Autonomous vehicle operators and supervisors play an important role in enabling the client to achieve its goal of...

Overview: Our team has developed a strong culture of safety, professionalism, and personal responsibility. Transdev's Autonomous Mobility & Fleet Specialists are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. This dynamic role encompasses autonomous vehicle operations, fleet logistics, and field recovery. If hired into this position, you will be trained across multiple functions and may be deployed in any of these capacities depending on operational needs. You will be responsible for operating and evaluating self-driving vehicles, providing ride-hail services to the general public, and executing safe roadside recovery operations. It is important to maintain a high level of professionalism and responsibility when critiquing a new operator’s driving abilities. Safety is our #1 responsibility. Level 2 Operators are expected to uphold this standard in all situations. Pay Rate:...

Overview: Our team has developed a strong culture of safety, professionalism, and personal responsibility. Transdev's Autonomous Mobility & Fleet Specialists are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. This dynamic role encompasses autonomous vehicle operations, fleet logistics, and field recovery. If hired into this position, you will be trained across multiple functions and may be deployed in any of these capacities depending on operational needs. You will be responsible for operating and evaluating self-driving vehicles, providing ride-hail services to the general public, and executing safe roadside recovery operations. It is important to maintain a high level of professionalism and responsibility when critiquing a new operator’s driving abilities. Safety is our #1 responsibility. Level 2 Operators are expected to uphold this standard in all situations. Pay Rate:...

Road Supervisor - Paratransit Transdev in San Rafael, CA is hiring a road supervisor for our Marin Access paratransit services contract. We are seeking a customer service-oriented professional who is dedicated to safety. The road supervisors work closely with the Operations Manager and Safety Manager and other managers to foster a work environment of safety and quality customer service. The road supervisor provides support and leadership to the drivers; monitors and addressees driver performance in the areas of safety and service quality, including on-time performance, through constructive mentoring, coaching and recommending progressive discipline as needed. Additionally, the road supervisor gathers information needed by the organization to effectively identify root causes of incidents. accidents and service deficiencies for the purpose of implementing constructive change and meeting organizational performance goals. Transdev is proud to offer: Competitive...

Paratransit Bus Driver We are currently hiring experienced Drivers to join our elite team in San Rafael, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of safety, professionalism and customer service. You will be providing transportation for the disabled and senior community, ensuring they get to where they need to go safely. Paratransit Drivers provide passengers with door-to-door service, reliable transportation and excellent customer service. Transdev is proud to offer: Bus Operator Position Subject to Collective Bargaining Agreement. $23.50 - $27.32 (Union Collective Bargaining Agreement Payscale). Benefits include: Vacation: One (1) week during first year of employment, up to four (4) weeks per year after ten (10) years. Sick days: 5 days annually. Other standard benefits: medical, dental & vision after 30 calendar days of employment for full-time...

Dispatcher Transdev in Redwood City is hiring a Dispatcher to play a critical role in keeping our transportation services running safely, smoothly, and on time. As a Dispatcher, you will oversee daily road service through direct communication with Vehicle Operators, coordinate responses to service issues, and provide high-quality customer support to our clients. Transdev is proud to offer: CBA Position Competitive compensation: $28.00 - $30.00 per hour (based on experience) Comprehensive benefits package includes: Vacation: (1) week after one year of completed continuous service Sick Days: 5 paid days Holidays: 11 paid holidays (10 standard + 1 floating) Additional benefits: 401(k) Retirement Plan Medical, dental, and vision coverage Life insurance Short-term disability Voluntary long-term disability Key Responsibilities: Oversee assigned transit service and operators by monitoring trip performance, on-time departures, service quality,...

Transdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $24.50 per hour – Maximum $ 25.56 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 9 days Holidays: 11 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Assist with execution of daily operations plans that align with client specifications and priorities. Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. Maintain a high level of confidentiality in handling sensitive operational and personnel matters. Assist in...

Paratransit Driver We are currently seeking drivers to join our elite team in Oakland, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. CBA Position: Position Subject to Collective Bargaining Agreement: $27.50 hourly starting pay, with progression to $33.89 over 7 years. Benefits include: Vacation: 5 days after 1 year Paid Sick Leave: 6 days per year Following 60 days of employment for full-time employees: medical, dental, vision, life insurance, 401(k) retirement benefits, 8 paid annual holidays. Key Responsibilities: Route & Safety Operations: Operate paratransit vehicles safely while navigating assigned manifests, adapting to real-time schedule adjustments, and ensuring strict compliance with all traffic laws and transit regulations. Passenger Assistance & ADA Compliance: Provide direct, compassionate...

Transdev in Oakland, CA is hiring a Road Supervisor. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $28.08 per hour – Maximum $36.24 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 8 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Communicate job requirements and responsibilities to drivers. Day to day scheduling, counseling, and submitting evaluation reports to local management. Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents. Develop and host driver training and...

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to Transdev standards of conduct. Transdev’s Autonomous Specialist’s are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. The Autonomous Specialist is responsible for operating and evaluating a...

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world. Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit. Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to Transdev standards of conduct. Transdev’s Autonomous Specialist’s are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience. The Autonomous Specialist is responsible for operating and evaluating a...

Overview: The Operations Site Lead is responsible for assisting in oversight of the operations. They will act as the liaison between Transdev Management and Transdev employees. They are responsible for oversight of daily tasks by the Fleet Deployment Specialists, Site Coordinators, and Driverless Roadside Assistance Specialists to ensure efficient delivery of the missions requested by our Clients. The Site Lead is responsible for assisting in creating the weekly schedule, documenting issues, escalating appropriately, and upholding all company policies. Operations Site Leads are expected to also provide clear, concise, professional, and accurate feedback to direct reports. Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities,...

Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct. Manual Driving Instructors are responsible for safely training new vehicle operators, scaling the essential skills to become effective autonomous drivers. Instructors are expected to work to develop a unique set of skills to accommodate different learning styles, collaborating with other stakeholders to ensure a consistent training program across the organization. The Instructors are expected to also provide clear, concise, professional, and accurate feedback for the trainees. Our team has developed a strong team culture of safety, professionalism, and personal responsibility; we expect all team members to adhere to team standards of conduct. It is important to maintain a high level of professionalism and responsibility when critiquing a new operator’s driving abilities. Safety is our #1...

Overview: Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to team standards of conduct. We have developed a strong team culture of safety and respect and expect everyone to adhere to team standards of conduct. If you are passionate about safety, creative minded, enjoy cutting-edge technology and enjoy working in a fast-paced environment, we want to hear from you. You will work in a start-up environment with a highly collaborative team of professionals in Transdev’s Alternative Services division. Assists unit leadership in understanding and communication of HR policies and procedures, along with handling compliance issues Pay Rate: $79,040 - $113,360 Transdev is Proud to Offer: Vacation: Minimum of (2) week. Sick Days: 5 Days Holidays: 6 Days Other standard benefits: 401(k) Retirement Plan Medical, Dental & Vision Life Insurance Short-term Disability...

Paratransit Scheduler Transdev in San Francisco, CA is hiring a Scheduler/Reservationist. This position is responsible for reviewing, revising, and producing final driver manifests created by scheduling software for the next day's door-to-door ADA transportation service. NOTE : This position does not require outbound or inbound calls with customers and is not involved in booking appointments or trips. This role focuses on operational efficiency and delivering high-quality results. As a Scheduler, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community. We are seeking customer service-oriented professionals who are dedicated to excellence. Applications accepted until 08/31/2026 or until the position is filled Transdev is proud to offer: Competitive compensation package of minimum $30.50 – Maximum $32.00 Benefits include: Vacation: up to 14 days a year Sick leave accrual of up...

Paratransit Driver We are currently on the lookout for an experienced Bus Driver to join our elite team in San Francisco, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. Transdev is proud to offer: Position Subject to Collective Bargaining Agreement: $27.50 - $32.30 Starting pay of $27.50 with progression to $32.30 over 5 years. Benefits include: Vacation: up to 21 days per year Paid Sick Leave: 48 hrs per year; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Safety-Focused Operations: Execute flawless operations by meticulously following designated routes and schedules, while adhering to...

Transdev in San Francisco, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: $27.60 CBA Position: Dispatcher Position Subject to Collective Bargaining Agreement: $27.60 - $28.45 (Union Collective Bargaining Agreement Payscale) Starting pay $27.60 with progression to $28.45 over 1 year. Benefits include: Vacation: up to 21 days per year Paid Sick Leave: 48 hrs annually full-time employees medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Oversee road service assigned carriers by tracking trip performance measures, route begin on time,...