8 field service advisor jobs found

The location of this role will vary within the territory. This role will also include heavy travel, up to 90%, within the region or nearby territory. The position of Regional Field Trainer requires a candidate currently within Tesla's Technical Service division who is committed to advancing Tesla's mission. The responsibilities of this role will place a particular emphasis on elevating Technical Skill development and validation, and providing hands-on, on-site coaching. As a Regional Field Trainer you will possess an exceptional aptitude for assessing technical competencies, crafting and delivering targeted performance support and coaching solutions, and cultivating robust working relationships within the field. Our ideal candidates are characterized by their proactiveness, organization skills, adaptability, results-driven mindset, and passion for and expert understanding of Tesla vehicles. The Regional Field Trainer will report directly to either the Regional Manager or the...

As a Product Manager for Delivery Vehicle Execution, you will own the end-to-end product experience from the moment Service Prep hands a vehicle to Delivery through completed delivery—including trade-in and lease-end acquisition on delivery day. You will drive strategy and delivery for the internal tools Delivery Advisors and supporting teams use in the field and at the center: mobile, TV, and desktop applications. A core focus of this role is execution quality at the point of delivery: guiding advisors through accurate, compliant delivery workflows; ensuring trade-ins and lease-ends are acquired correctly when the customer is on site; and making the delivery-day experience fast, clear, and reliable across every surface Delivery uses. You will partner closely with Delivery Operations, Service Prep, Sales, Legal, and Finance so product flows match real-world handoffs, acquisition rules, and center operations. The ideal candidate thrives in ambiguity, can map complex in-center...

Tesla is looking for an onsite Inside Tesla Sales Advisor to help us fulfill our mission of accelerating the world's transition to sustainable energy while creating lifelong customers. The core responsibility of this role is engaging with customers in a consultative approach to influence the purchase of a Tesla product and provide support throughout the complete sales and delivery process. Activities can range from responding to inbound leads, to scheduling test drives, to coordinating delivery, to responding to new needs of the business. Candidates must be energetic, highly organized, and hard-working team players who are receptive to ongoing coaching. Qualified candidates may have a background in sales or customer service and can thrive in a fast-paced business environment. The Role Provide the highest level of verbal and written customer service in a timely and professional manner through phone, SMS, email, and chat Use top tier organization and time management...

Tesla's Charging network is expanding fast across North America — Superchargers, semi-charging infrastructure, and new operational environments are deploying at a pace that demands world-class EHS support. As a Sr. EHS Specialist, Charging Deployment Operations, you'll drive safety across this portfolio, shaping how we protect people while building the infrastructure for sustainable transportation. You'll lead contractor EHS management, support diverse facility types including food service environments, and partner with senior regional leadership, front-line teams, and contracting partners to embed safety from pre-construction through operations. This position is based in California or Texas, with preference for Southern California, San Francisco Bay Area, or Austin/Houston metro areas, and requires regional travel (up to 40%) with potential for international trips to support global projects. The Role Serve as a key advisor on EHS matters to Tesla Charging business...

Tesla seeks a Product Manager to transform Vehicle Service Operations through software that powers how Service Advisors manage customer concerns and interactions and Technicians repair vehicles . You'll support the platform used by service centers globally, partnering with Engineering, Service Operations, Service Engineering, Field Operations and Data teams to build features that reduce repair cycle time, improve Quality and enhance advisor efficiency. This high-impact role offers a fast-paced environment that demands quick learning and deep technical understanding of automotive service workflows. The Role Establish product vision and roadmap for internal tools powering service documentation, case management, diagnostic workflows and repair tracking used by technicians and service advisors across global service centers Analyze Technician and Service advisor workflows through Service Center shadowing, interviews, and data to identify opportunities reducing repair time,...

This position will manage Tesla’s Materials Test Group to lead, support, and advise on all materials-level test activities (in-house and external). The primary objective is to drive innovation in materials engineering by generating and analyzing high-quality, timely test data to: 1) Bridge lab-to-field performance gaps by establishing robust test-to-field correlation frameworks that align lab protocols with real-world service demands 2) Develop and refine novel test methods where industry-standard alternatives do not exist, ensuring accurate evaluation of emerging materials and joining techniques 3) Pioneer new test capabilities to future-proof the team’s capacity for high-impact R&D, addressing evolving product requirements and durability challenges 4) Deliver actionable data to validate both industry-shifting and in-house-developed materials and processes, informing material specifications and simulation accuracy The Role Lead the test and evaluation of materials...

We are seeking a Supplier Industrialization Engineer, Device Engineer - GaN to strengthen our supply chain product development organization. You will own technical depth on gallium nitride power devices—from wafer fabrication through qualification to end-use applications—and partner with suppliers, internal engineering, and product teams to secure robust, scalable GaN solutions for our products. The Role Drive deep technical engagement with GaN foundries and IDMs on epi, process flow, device architecture (e.g., p-GaN gate, cascode, MIS-HEMT), and process capability Drive manufacturers on failure analysis and root-cause investigations for device- and process-related defects; analyze failure modes (e.g., dynamic R DS(on) , threshold shift, gate degradation, TDDB, ESD) and drive corrective action with suppliers and internal quality Establish and maintain quality control plans, test procedures, and reliability test protocols (e.g., HTOL, HTRB, TDDB, bias-temperature...

Tesla is seeking a Staff Software Engineer to join the Sales Management Platform team and lead technical strategy for systems that sales advisors worldwide rely on every day. SMP is Tesla’s in-house CRM—powering lead conversion, demand generation, order creation, pre-order guidance, and sales activity management across Vehicle (B2C & B2B), Home Energy, Charging, Commercial, and more. You will architect scalable backend services, real-time data pipelines, and AI-assisted experiences that reduce friction for advisors and partner teams. You’ll collaborate with Product, QA, Support, and engineering partners across Tesla platforms, while helping evolve SMP for new products and Tesla’s broader AI transformation. The Role Lead architecture and delivery of high-availability SMP backend services spanning APIs, data models, search, dashboards and event-driven pipelines Design and maintain integrations with other systems to support multi-market sales complexity Drive...