648 customer service jobs found in Millbrae, CA

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. The Role Work scheduling maintenance Vehicle arrival preparation Customer communication and expectations Rental coordination and hand off Vehicle status updates Material and supplies reordering Repair review and delivery Requirements Strong customer-oriented approach with clients and coworkers Must be willing to train others Ability to work independently in limited supervision environments Microsoft Office experience, preferred Excellent written and verbal communication skills as well as the ability to follow instructions Account receivable experience is a plus Compensation and Benefits Benefits Along with competitive pay, as a...

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. The Role Work scheduling maintenance Vehicle arrival preparation Customer communication and expectations Rental coordination and hand off Vehicle status updates Material and supplies reordering Repair review and delivery Requirements Strong customer-oriented approach with clients and coworkers Must be willing to train others Ability to work independently in limited supervision environments Microsoft Office experience, preferred Excellent written and verbal communication skills as well as the ability to follow instructions Account receivable experience is a plus Compensation and Benefits Benefits Along with competitive pay, as a...

At Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to accelerate the world's transition to sustainable energy. Our Service Managers consistently deliver excellent results across all aspects of the business: customer satisfaction, people leadership, operations, and financials. To succeed at Tesla, you must be energetic, highly organized, smart working, and have a passion for true leadership and our brand. The Role Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring...

As a Tesla Technician, you become a vital part of our global team, working towards our mission of accelerating the world's transition to sustainable energy. At Tesla, you'll collaborate with some of the most brilliant technicians and engineers globally, engaging in cutting-edge automotive technology and working on the most advanced cars currently in production. Our technicians are the cornerstone of every service location, and we rely on their expertise to continually enhance processes, delivering the best service and products to our customers. We are committed to supporting your professional growth through a combination of training programs and on the job experience. We are seeking candidates who are committed to delivering top-quality work, offering exceptional customer service, and actively contributing to our mission. The Role Execute both basic and advanced diagnostic and repair work on all Tesla products Collaborate with team members to maximize repair...

Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers, people, operations, and financials. The Role Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable Embrace change, excel in...

Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. The Role Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed...

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences. The Role Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations Excite and educate prospective customers through various channels about Tesla's product offerings Help build and maintain a robust sales pipeline by collecting customer information...

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. This is for a temporary position. The Role Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful...

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. This is for a temporary position. The Role Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful...

The Residential Field Service Technician will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including solar PV systems, batteries, and other energy products. The ideal candidate has electrical, installation, and servicing experience of residential solar PV systems. The Role Respond to corrective maintenance cases on solar PV systems, energy storage systems, and updating online case logs accurately while working safely and in accordance with Tesla and industry standard safety requirements Report writing, where required, to comply with deliverables in O&M contracts Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested Prioritize conflicting work requests and escalations Respond to customers' concerns with the performance or functionality of their system Ensure the...

At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. This is for a temporary position. The Role Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful...

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences. The Role Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations Excite and educate prospective customers through various channels about Tesla's product offerings Help build and maintain a robust sales pipeline by collecting customer information...

The Workplace Team's mission is to create an exceptional onsite environment for our high performing teams that allows them to realize their true potential. This environment promotes speed of information exchange and the development of ideas. A sustainable environment that aligns with our environmental values and leadership. Our Infrastructure Workplace R&D team partners with a wide variety of groups with disparate needs. Whatever group we're partnering with, we constantly push ourselves to approach challenges from first principles. We're disruptors and innovators, doing things few people have ever dreamed about, and many would think impossible. This invigorates us. It drives us to provide truly outstanding solutions. Our team is aligned around three pillars - Design, Build and Operate. Together we are focused on optimizing the space we have, finding the best solutions to our immediate-term expansion needs, and devising and driving our long-term strategy. All of this is under...

Tesla's Global Risk Management and Insurance Team manage the company's corporate insurance, self-insurance and self-assumption programs, risk management, and surety programs for all components of the business. The Risk and Insurance Analyst will be responsible for insurance coverage analysis, contract review and negotiation, evidence of insurance, vehicle reporting, and evidence management in the USA. This role will ensure timely and accurate insurance/surety related administration, compliance maintenance, and provide top-tier customer service. The Role Contracting: This role will be responsible for interpreting insurance policies, with a focus on our energy business. They will partner closely with the Legal and Procurement teams in the review and negotiation of corporate contracts, with specific focus on the insurance, liability and indemnity, and self-insurance clauses Evidence of Insurance: This role will be responsible for processing, managing, and tracking...

The Legal Project Coordinator will play a pivotal role in supporting the Tesla Legal Operations team and the broader global Legal team. This position is essential for driving efficiency and collaboration in a dynamic, fast-paced environment, ensuring seamless day-to-day operations for legal initiatives. The Role Promote and implement project management tools, best practices, and process improvements to streamline workflows, enhance operational efficiency, and identify cost-saving opportunities Administer and optimize legal systems, document management platforms, databases, and knowledge management resources to ensure accurate, compliant, and accessible legal information Manage legal document repositories and records, including document organization, retention, indexing, and governance in accordance with company policies and legal requirements Sort, organize, track, and route incoming legal mail, correspondence, and legal operations requests to the appropriate...

We are currently seeking to fill the position of Security Officer within our Palo Alto team. The ideal candidate has a bias for action and consistently demonstrates excellence. They will be, trustworthy, professional, adaptable to change, have strong situational awareness and be customer service oriented. Candidates must have a problem-solving mindset and exercise attention to detail in the performance of their duties. This position may include work on nights, weekends, and holidays. The Role Provide customer service to executive staff, personnel, guests, and contractors; Provide support to executive staff for special events, and meetings Maintain a high level of professionalism and meet uniform and grooming standards Executes company procedures to ensure the physical protection of personnel, and property, while meeting required codes and regulations Assists with the operation of security systems: CCTV, access control, and incident reporting; Responsible for the...

As a Transportation Lead Support, you will oversee parking, valet and assist with transportation operations across multiple locations, ensuring operational efficiency, and adherence to safety protocols. You will manage a team of (30+) associates daily ensuring they provide the best customer service to our employees. You will be expected to identify and implement process improvements to enhance customer experience, particularly during night shifts, and support program-level projects. You will handle inventory, support budgeting, investigate damage claims, and maintain accurate data for reporting. The Role Oversee valet, parking, and transportation operations across multiple shifts and locations including Fremont and Palo Alto campuses Manage daily operations for a team of 30+ associates, ensuring high customer service standards and policy adherence Identify and implement process improvements to enhance service efficiency and customer experience,...

As a Tesla Advisor, you are at the forefront of our mission to accelerate the world's transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience. Your responsibilities encompass guiding customers through their exploration of Tesla's products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences. The Role Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations Excite and educate prospective customers through various channels about Tesla's product offerings Help build and maintain a robust sales pipeline by collecting customer information...

Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal teams. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical expertise in servicing vehicles. Members of our service team must be passionate about supporting cutting-edge EV technology and accelerating the world's transition to sustainable energy. The Role Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers Assess technical issues, explain service needs to customers in understandable terms, and offer solutions over the phone when possible Actively listen to customer concerns, ask clarifying questions to identify issues accurately, and escalate to Service Manager as needed...

Tesla's Channel Enablement team designs and manages the full performance lifecycle of our installer partner ecosystem - defining how we measure, develop, reward, and provide opportunity to partners worldwide. Our work spans across core programs to develop, measure and drive quality standards within our global partner ecosystem through channel partner enablement and partner performance management. As a Channel Enablement Program Manager, you will play a critical role in building and optimizing scalable systems and processes that support partner performance management and continuous improvement. You will apply systems thinking and process engineering principles to create sustainable programs that balance high quality standards with practical, risk-based implementation. This role focuses on translating strategic goals into well-designed, measurable processes that drive installer performance and customer satisfaction while advancing Tesla's mission of building a world of amazing...