22 customer service jobs found in Palo Alto, CA

Job Details Description Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical...

Job Details Description “They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives The SUTS Coordinator provides daily care and support to members served and promote a positive treatment experience. The coordinators serve as liaisons between member served, their families, medical and mental health practitioners, and criminal justice agencies. In Voluntary Residential Substance Use Treatment Programs, the term “member” means “resident” in consistence with Title 9. Shifts Available: Full-Time | NOC | Shifts: 11:00 PM - 7:30 AM | Days: Thursday - Sunday Expected starting wage range is $23.00 - $25.76. Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant...

Job Details Description TELECARE CORPORATION LVN/LPT – Sage House Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Sage House is a licensed 16-bed mental health rehabilitation center (MHRC) serving San Mateo County residents, 18-59, with long histories of mental illness and multiple episodes of acute psychiatric hospitalization. Shift Available: On Call | Shifts and Days vary as needed. Expected starting wage range is $34.38 per hour plus shift differential.  This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Hourly Plus Shift Differentials: PM Weekdays - 6% = $35.04 - $37.52 NOC Weekdays -...

Job Details Description POSITION SUMMARY The Recovery Specialist is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services. Shifts Available: On-Call | Shifts and days vary as needed Saturday NOC- Expected starting wage is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS One (1) year of experience with nursing and/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred. Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential....

Job Details Description Sage House is a licensed 16-bed mental health rehabilitation center (MHRC) serving San Mateo County residents, 18-59, with long histories of mental illness and multiple episodes of acute psychiatric hospitalization. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Rehabilitation Therapist provides rehabilitation therapy services to clients, both on an individual and group basis. Shifts Available: Full-Time | AM | Shifts: 8:00 AM - 5:00 PM | Days: Sunday - Thursday Expected starting wage is $33-$35 per hour. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges.  Starting pay is commensurate with relevant...

Job Details Description Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services. Shifts Available: On Call | Shifts and days vary as needed Expected starting wage is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the...

Job Details Description TELECARE CORPORATION HOUSEKEEPER - VILLA FAIRMONT MHRC Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare family, Villa Fairmont is licensed as a 97-bed Mental Health Rehabilitation Center. It serves adults who have a history of serious and persistent mental illness with repeated hospitalizations. Shifts Available: On Call; Shift Hours and Days vary as needed Expected starting wage is $23.00 Hourly. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire STATEMENT OF PURPOSE We exist to help people with mental impairments realize their...

Job Details Description TELECARE CORPORATION COOK – VILLA FAIRMONT MHRC Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Cook is responsible for the preparation, cooking and serving of food to clients.  This includes seasoning and cooking meat, fish, vegetables, soups, salads and desserts. QUALIFICATIONS Two (2) years of experience in food production and knowledge of therapeutic diets is required.  Experience in a health care setting is preferred.  High School graduation or a G.E.D. equivalent is required.  Experience in the use of institutional kitchen equipment such as steam tables, stoves, refrigerators and freezers is...

Job Details Description Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services. Shifts Available: Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days vary as needed Expected starting wage range is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the...

Job Details Description Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Housekeeper is the staff member that performs tasks that involve cleaning and servicing the building areas of the facility.  In addition, a variety of housekeeping duties are performed in order to maintain the facility in an orderly, sanitary and attractive condition. Shifts Available: Part Time .80:  Friday through Monday | 2:00 pm to 10:30 pm Expected starting wage is $23.00. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire.  Telecare applies geographic differentials to its pay ranges....

Job Details Description POSITION SUMMARY The Regional IT Support Supervisor acts as the service delivery manager and primary point of contact for IT matters on the Regional Team. The Regional IT Support Supervisor has the overall responsibility to ensure that technology services are being delivered effectively and efficiently to the region. The position is responsible for five key functions for the region: Provides on-site break/fix support for priority IT issues. Provides IT support for Program Start-up/Moves/Expansion activities. Provides IT support for Strategic and Corporate initiatives. Provides organization and coordination to deliver region-specific priority IT projects. Provides monitoring, reporting, and supervision of IT SLAs. Shifts Available: Full-Time | AM | Shifts: 8:00 AM - 5:30 PM | Days: Monday - Friday This position requires extensive travel throughout the Bay Area region, with regular on-site IT support at multiple behavioral health...

Job Details Description TELECARE CORPORATION MAINTENANCE WORKER – GLADMAN MHRC Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: On Call Expected Compensation: $23.00 Hourly. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. STATEMENT OF PURPOSE We exist to help...

Job Details Description TELECARE CORPORATION MENTAL HEALTH WORKER Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: On Call; Shift Hours and Days vary as needed [AM Shift- 7:00am - 3:30pm, PM shift 3:00pm-11:30pm, NOC 11:00pm-7:30am] Expected starting wage range is $23.00 Hourly STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness....

Job Details Description TELECARE CORPORATION HOUSEKEEPING – GLADMAN MHRC Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: Full-Time | Shift: 7:00AM-3:30PM Week 1 | Sun, Mon, Wed, Fri, Sat Week 2 | Sun, Tues, Wed, Thurs, Sat Minimum Compensation: $23.00 Hourly. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION...

Job Details Description TELECARE CORPORATION FOOD SERVICE WORKER – GLADMAN MHRC Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: ON Call :  Short Hour 0.1 | Must be available for Morning Shifts (6am to 3pm) and swing shifts (11am to 7:30pm) at least 4 days a week Minimum Compensation: $23.00 Hourly. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. STATEMENT OF PURPOSE We exist to help people with mental impairments...

Job Details Description TELECARE CORPORATION HOUSEKEEPING – GLADMAN MHRC Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: AM and PM shifts 5 Positions Available Minimum Compensation: $23.00 Hourly. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services...

Job Details Description Internship Opportunities! Our programs use a multidisciplinary team consisting of psychologists, psychiatrists, nurse practitioners, case managers, nurses, peer support specialists, recovery specialists and masters level clinicians.  Our clients consist of adults 18+ who are usually referred from jails, our county or private customers, psychiatric hospitals, and the community. Our programs offer medication support, case management, mental health rehabilitation, crisis intervention and individual psychotherapy – depending on the setting chosen. Treatment is individually designed for each individual based on a recovery model. Presenting mental health issues most often include: Schizophrenia, Schizoaffective, Bipolar, PTSD, and Major Depression. All clients are low income.  Approximately 80% of area residents are ethnic minorities. Telecare’s unique culture and approach makes it an amazing experience for students who are willing to PLAY HARD and WORK...

Job Details Description This post is for ALL/multiple locations across Telecare. Our programs use a multidisciplinary team consisting of psychologists, psychiatrists, nurse practitioners, case managers, nurses, peer support specialists, recovery specialists and masters level clinicians.  Our clients consist of adults 18+ who are usually referred from jails, our county or private customers, psychiatric hospitals, and the community. Our programs offer medication support, case management, mental health rehabilitation, crisis intervention and individual psychotherapy – depending on the setting chosen. Treatment is individually designed for each individual based on a recovery model. Presenting mental health issues most often include: Schizophrenia, Schizoaffective, Bipolar, PTSD, and Major Depression. All clients are low income.  Approximately 80% of area residents are ethnic minorities. Telecare’s unique culture and approach makes it an amazing experience for students who are...

Job Details Description “They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives The Administrator is a key position in driving the organization’s success.  They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program.  They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security.  Additionally, the Administrator collaborates with all corporate...

Job Details Description “They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will Do to Change Lives The Administrator is a key position in driving the organization’s success.  They are responsible for both clinical and financial success of their Program which contributes the overall success of both Telecare and those we serve. The individual in this role is responsible for overseeing and leading the team of people providing patient care as well as managing the business operations of the Program.  They are responsible for managing all aspects of the day-to-day operations of the Program, which involves ensuring successful management and leadership over the 4 Pillars of performance: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security.  Additionally, the Administrator collaborates with all corporate...