$42.06 - $57.87 hourly
Orange County Transportation Authority
CA
Job Description OCTA is seeking a Senior Desktop Support Technician to diagnose, troubleshoot, and maintain desktop systems, software, peripheral equipment, and mobile devices. This role delivers high-quality customer service to help end users optimize their technology tools and improve overall productivity. This is a non-exempt position in Salary Grade 190: Min $42.06 – Mid $49.97 – Max $57.87/hour. The starting salary will be within this range based on qualifications. This posting will remain open until a candidate is selected. What You’ll Do Provide technical support to Board members and executives, including mobile device assistance and managing AV equipment for meetings and livestreams. Perform desktop image builds, upgrades, software installations, configurations, and coordinate user moves/adds/changes. Support technology projects by assisting with scope definition, installation, testing, documentation, and deployment of hardware and software. Oversee...