16 jobs found

At NorthBay Health the Professional Fee Coding Auditor is responsible for auditing professional fee coding across all service lines (Ambulatory/Hospitalist, Surgery, and Emergency Medicine), resolving pre‑billing coding edits, and reviewing post‑billing coding‑related denials. This role ensures coding accuracy, documentation integrity, and compliance with CPT, HCPCS, ICD‑10‑CM, and payer‑specific rules. The position supports coding quality improvement, identifies trends, provides coder feedback and physician education based on audit and edit findings, and partners with leadership to strengthen coding workflows across the organization. PRIMARY JOB DUTIES Audit Responsibilities Performs routine and targeted professional fee coding audits across all service lines: Ambulatory/Hospitalist (including Urgent Care and Pools), Surgery, and ED ProFee. Reviews documentation for completeness, accuracy, and compliance with CPT, HCPCS, ICD‑10‑CM, and payer policies. Identifies trends,...

At NorthBay Health, the Administrative Residency is a one-year program designed to provide Residents with meaningful learning experiences, broad exposure to healthcare operations,  and hand-on opportunities to actively contribute within a real-life healthcare environment. The program allows Residents to meet, interact, observe and develop skills in  real-life business situations as well as contribute to work product through cross functional experiences across key areas of the organization.  The Resident will participate in strategic initiatives and organizational projects, develop financial and business acumen and have leadership exposure and mentoring while interacting with staff, physicians and leaders in the organization. The Resident may have exposure and the opportunity for projects in the following areas: Strategic planning  Operational improvement  Quality and patient safety  Workforce optimization  Financial analysis...

At NorthBay Health, the Institutional Coordinator (IC) serves as the operational backbone of the NorthBay Health Graduate Medical Education (GME) Office, providing comprehensive administrative, accreditation, governance, and compliance support across all residency and fellowship programs. Reporting directly to the Director of GME and serving as a key support partner to both the Director of GME and the Designated Institutional Official (DIO), the IC serves as a key support resource for institutional GME leadership, helping to ensure the successful execution of strategic initiatives, ACGME compliance requirements, governance activities, and a seamless experience for residents and fellows. As NorthBay Health's first Institutional Coordinator, this individual will play a foundational role in building the systems, processes, and operational infrastructure necessary to support a growing, multi-program GME enterprise. Serving as a trusted partner to the Director of GME and DIO, the IC...

At NorthBay Health the Patient Access Ambassador II  accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the hospital.  Interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete demographic, payer and other information ensuring the patient’s care is not delayed and/or can be appropriately scheduled.  Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate.  Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner.   This role conducts educational conversations with patients explaining the...

At NorthBay Health, the Program Coordinator (PC) for the Internal Medicine Residency Program serves as the lead administrator and oversees all day-to-day operations of the program. The PC is an active member of the program leadership team, working in close partnership with the Program Director (PD) and Associate Program Director (APD) to ensure the program operates in full compliance with ACGME Internal Medicine Program Requirements and institutional standards. Reporting directly to the GME Director and with a dotted-line reporting relationship to the Internal Medicine Program Director, the PC serves as the primary administrative liaison among residents, faculty, and the GME office. This role requires a high degree of organizational skill, regulatory knowledge, and the ability to build trusted relationships with trainees and clinical faculty alike. The PC must be a reliable resource for both residents and faculty, maintaining a thorough working knowledge of current ACGME Internal...

At NorthBay Health, the Lead, Patient Financial Services Billing and Follow-up provides advanced operational oversight and subject matter expertise supporting Supervisors and staff responsible for billing, follow-up, and collections of hospital patient accounts. This role serves as a senior escalation resource and workflow leader, ensuring timely, accurate billing and follow-up activities across all major payer groups, including Medi-Cal, Medicare, and Commercial payers. The Lead is responsible for helping with daily performance, resolving complex accounts, ensuring regulatory compliance, and supporting revenue cycle outcomes including cash collections, denial prevention, and A/R reduction. Acts as a liaison between frontline staff, Supervisors, and leadership to optimize workflows, standardize processes, and improve overall team performance. PRIMARY JOB DUTIES Provide day-to-day operational leadership and support to supervisors and staff across billing and A/R...

At NorthBay Health, the OB Hospitalist Physician will practice in our highly regarded health system in Northern California. NorthBay Health is ideally located between the San Francisco Bay Area Region, Napa Valley and Sacramento. With an abundance of recreation and leisure options, Northern California offers residents the landscape for healthy, active living.  The birth of a child is a very special time. At NorthBay Health, we do everything possible to make our patient experience memorable. More than 1,000 babies are born each year at NorthBay Medical Center — that's more than 60,000 born since 1960, and it means we provide the most skilled and experienced staff in the region. We are a Baby-Friendly hospital, and in case a baby needs extra support after birth, our level III Neonatal Intensive Care Unit is staffed with board-certified neonatologists.  At NorthBay, we are dedicated to one purpose: providing the best care for Mothers and babies, every...

Work Location Requirement: This position may be performed onsite or remotely; however, onsite work is preferred based on business needs.   Preference will be given to qualified candidates who are able to work onsite and are located within a reasonable commuting distance. Remote Work Eligibility: This position is open to candidates located within the continental United States . Due to state-specific employment requirements and workers’ compensation regulations, we are unable to support remote work arrangements in the following locations: Washington, Ohio, Wyoming, North Dakota, Puerto Rico, and the U.S. Virgin Islands.  At NorthBay Health, the Revenue Cycle Informaticist supports revenue cycle operations through data, analytics, and Epic-focused informatics capabilities. This role combines strong revenue cycle operational knowledge with expertise in Epic reporting and analytics to define performance measures, build and maintain dashboards and...

At NorthBay Health, the Limited License Radiology Tech performs x-ray procedures, limited to the scope of certification, by applying prescribed ionizing radiation for radiologic diagnosis at technical level not requiring constant supervision of technical detail. Demonstrates the ability to meet the needs and provide service to all age groups-infancy through geriatrics. Responsible for patient safety and well-being during examinations. Assists and instructs patients during examinations. Assists with clerical and other duties as assigned. Reports all equipment malfunctions. Cleans and inspects equipment prior to use. PRIMARY JOB DUTIES Performs radiographic examinations to the required level of ability. Performs radiographic examinations in accordance to established protocols. Assists and instructs patients prior and during examinations. Responsible for evaluating each study to ensure it meets required quality standards. Responsible for patient safety and well-being...

At NorthBay Health, the Limited License Radiology Tech performs x-ray procedures, limited to the scope of certification, by applying prescribed ionizing radiation for radiologic diagnosis at technical level not requiring constant supervision of technical detail. Demonstrates the ability to meet the needs and provide service to all age groups-infancy through geriatrics. Responsible for patient safety and well-being during examinations. Assists and instructs patients during examinations. Assists with clerical and other duties as assigned. Reports all equipment malfunctions. Cleans and inspects equipment prior to use. PRIMARY JOB DUTIES Performs radiographic examinations to the required level of ability. Performs radiographic examinations in accordance to established protocols. Assists and instructs patients prior and during examinations. Responsible for evaluating each study to ensure it meets required quality standards. Responsible for patient safety and well-being...

At NorthBay, the Professional Surgical Coder will play a crucial role in accurately translating medical procedures and diagnoses into ICD 10, CPT and HCPCS codes in an accurate and timely manner for professional surgery charges in the outpatient and inpatient settings. The coder is dedicated, knowledgeable individual with a strong understanding of medical terminology, coding guidelines, regulations, and proficiency in utilizing an EHR/encoder system.  Can effectively communicate with providers via email, query, phone call or in person to educate or discuss coding requirements. Work is performed using the approved classification Coding systems to include the modifiers.   All work carried out in accordance with the rules, regulations and coding conventions of the AAPC/AMA CPT Guidelines, AAPC/AMA. American Hospital Association (Coding Clinic), ICD 10-CM CMS, HCAI, and NorthBay Healthcare coding guidelines.  Primary Job Responsibilities The coder...

At NorthBay Health, the Limited License Radiology Tech performs x-ray procedures, limited to the scope of certification, by applying prescribed ionizing radiation for radiologic diagnosis at technical level not requiring constant supervision of technical detail. Demonstrates the ability to meet the needs and provide service to all age groups-infancy through geriatrics. Responsible for patient safety and well-being during examinations. Assists and instructs patients during examinations. Assists with clerical and other duties as assigned. Reports all equipment malfunctions. Cleans and inspects equipment prior to use.                                                                      ...

At NorthBay Health the Patient Access Ambassador II  accurately, efficiently and timely admits, registers, and completes financial analysis activities for all patients upon arrival to the hospital.  Interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete demographic, payer and other information ensuring the patient’s care is not delayed and/or can be appropriately scheduled.  Takes initiative to resolve patient issues to the best of your ability and when required, refers patients to other members of the Patient Access or Financial Counseling team, as well as other departments within the health system as appropriate.  Collects patient deposits, co-payments, deductibles, and share of cost at the time of registration/scheduling or whenever appropriate and explains financial obligations in a clear and compassionate manner.   This role conducts educational conversations with patients explaining the...

Hybrid option available to candidate residing in a commutable distance to Fairfield, California.  At NorthBay Health, the Patient Financial Services is responsible for the timely, accurate, and follow-up of all Commercial accounts within their assigned alpha split. Each account rep is responsible for the processing of accounts of all patient types, resolving phones calls and correspondence related to their accounts, and working accounts from initial billing until zero balance or assignment to a collection agency, in accordance with standard billing practices and in compliance with regulatory policies and requirements.  Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system...

DEPARTMENT PURPOSE STATEMENT Our purpose is to create a positively memorable and inspiring “Wow” experience for each and every customer we serve, each and every time we have the opportunity to serve them.  We distinguish ourselves by our ability to listen and empathize with others and by the extraordinary efforts we make to deliver uncompromising levels of service. We are here to guide our customers, both patients and their families, through a seamless healthcare experience that provides tailored assistance and education that is responsive to their individual needs and expectations.  Our goal is to continue to value and delight our patients with experiences that nurture powerful customer relationships that will last a lifetime.  We take accountability for every aspect of our patients’ experience and continuously strive through every interaction we engage in to prove ourselves as stewards of the NorthBay way. JOB SUMMARY At NorthBay Health the, Financial...

At NorthBay Healthcare the Learning Support Specialist is a member of the HR Learning and Leadership Development Team, provides systems and administrative support to the organization’s training and competency processes. Collaborates with subject matter experts to produce, deliver, and evaluate orientation and training.  Assists with research, implementation, tracking, reporting, and analysis of workforce training and competency processes. Employs process improvement tactics and provides learning resources to employees to improve business outcomes. Promotes high learner satisfaction with services provided.   Interpersonal Skills and Values Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care. Why NorthBay Health NorthBay Health is an independent, nonprofit health system...