14 training jobs found

Position Summary ​ The Talent Acquisition Specialist will partner with business leaders, team members and candidates to provide an exceptional recruitment experience. Will be instrumental in the execution of high-volume multi-unit recruiting strategies that enable the organization to attract and hire the key talent required to meet its business objectives. The Talent Acquisition Specialist will also be a champion of the company’s culture and passionate about the value that is created through a diverse and inclusive team. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.   Manage full cycle recruiting on a variety of positions, including partnering with hiring managers to learn job requirements, sourcing, generating passive candidates, interviewing, scheduling, and preparing offer letters. Develop strong partnerships with the department's hiring managers and key stakeholder to create an exceptional...

Position Summary ​ The Guest Services Representative 2 provides advanced back-office case management support, serving as a subject matter expert and key problem solver for complex guest concerns. This role is responsible for researching and resolving issues, proactively communicating outcomes and next steps, and ensuring a seamless and positive guest experience through effective issue resolution and customer support. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Serve as a Guest Advocate by collaborating with internal and external partners to understand guest requests and ensure swift resolution of issues. Take ownership of escalated guest concerns and ensure all issues are fully resolved. Research guest accounts and interactions to identify knowledge gaps, process opportunities, and root causes. Capture accurate and detailed notes to summarize guest interactions and account activity. Address guest...

Position Summary ​ The Process Improvement Coordinator supports the identification, planning, and execution of process improvement initiatives within the Guest Services department. This role assists in coordinating cross-functional and cross-market projects, collaborating closely with leadership to develop and implement action plans that align resources, training, and timelines to drive operational efficiency and continuous improvement. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Audit internal processes and assist leadership in identifying process improvement opportunities. Research issues and assist in evaluating and defining project requirements, scope, and objectives. Provide support and coordination throughout all phases of project life cycles, including User Acceptance Testing (UAT) for technology updates. Act as the IT liaison by helping prioritize the IT roadmap and completing UAT for key...

Position Summary ​ The Guest Services Representative 1 helps resolve incoming customer support inquiries through phone, chat, and other written communication channels, providing timely assistance and support to enhance the overall guest experience. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Answer inbound guest inquiries in a high-volume contact center. Address guest questions and needs using a combination of soft skills, discovery and needs identification, problem solving, available tools, and knowledge of company products and policies. Capture accurate notes to summarize interactions on guest accounts. Ensure timely follow-up on inquiries requiring additional research, including collaborating with other teams or departments and providing updates to guests through outbound calls or written communication. Meet or exceed key performance metrics, including Average Handle Time, Calls/Chats Per Hour,...

Position Summary ​ The HRIS & Operations Analyst supports the configuration, maintenance, and optimization of Workday across multiple modules to ensure HR processes are efficient, accurate, and scalable. This role serves as a subject matter expert for Workday‑enabled HR business processes and system workflows, partnering closely with HR teams, managers, and team members to ensure effective and consistent system usage. The HRIS & Operations Analyst translates business needs into system solutions while maintaining data integrity, operational consistency, and strong documentation practices. This role is part of the HRIS & Operations team and reports to the Sr. Director of People Operations. Position Description Job Responsibilities: Manage the setup and data elements of foundational structures in Workday to drive position management, department, location and organization structures Ensure systems quality and data accuracy via regular audits of data adhere to...

Position Summary ​ The Guest Services Product Specialist is responsible for driving sales revenue by engaging with guests through inbound phone interactions, identifying their needs, and providing product recommendations and solutions. This role delivers a high-quality guest experience by leveraging product knowledge, building rapport, and guiding guests through the purchasing process to support sales and service objectives. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer inbound guest inquiries in a high-volume call center environment. Engage guests and build rapport using the Living Spaces Guest Engagement Model. Address guest questions and needs using a combination of soft skills, discovery and needs identification, problem-solving, available tools, and knowledge of company products and policies. Capture accurate notes to summarize interactions on guest accounts. Ensure timely follow-up on...

Position Summary ​ The Human Resource Business Partner (HRBP) consults with leadership in retail, manufacturing, guest services or distribution centers and will provide HR guidance when appropriate. Will serve as a change agent delivering a consultancy style approach to management and act as the intermediate for all HR related matters. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Partner with business units providing consultation on HR policies, procedures, and employee relations issues Assure the HR strategy is implemented and supported throughout the business units Consult, partner, and coach business units to identify and mitigate potential risk Attend regular meetings with the respective business units Partner with business units to attract, hire, and retain talent Partner to business units and Team Member providing guidance on policy interpretation Advise business units in conflict resolution...

Position Summary ​ The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following.   Other duties may be assigned. Maintain a primary focus on training and development on sales proficiency process Complete all training and demonstrate the ability to effectively execute to company expectations Execute style guide directives by overseeing all aspects of merchandising, visual and labeling Ensure daily task lists are completed by store teams Ensure inventory accuracy according to company asset...

Position Summary ​ This position’s primary responsibility to service in-store guests with a selling strategy that follows the guidelines of our Guest Engagement Model, while emphasizing the Interior Design. Will service any influx of scheduled design appointments made in-house, through our Commercial business channels, or via appointment-setting technology by analyzing collected information pertaining to the project’s requests/constraints Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Greet and engage guests and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors Determine guests’ goals and requirements of their design project Provide relevant design advice, product knowledge, and product recommendations Present customized room designs, including sample fabrics, furniture, tables and accessory recommendations...

Position Summary ​ The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following.   Other duties may be assigned. Maintain a primary focus on training and development on sales proficiency process Complete all training and demonstrate the ability to effectively execute to company expectations Execute style guide directives by overseeing all aspects of merchandising, visual and labeling Ensure daily task lists are completed by store teams Ensure inventory accuracy according to company asset...

Position Summary ​ The primary role of the Sales Supervisor is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budgeted sales targets. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Maintain a primary focus on the support and development of each team member through our sales proficiency process Ensure that the retail store team is accurately staffed Assist with developing schedules that accurately match team member skills to guest demand. Role Model the Living Spaces Guest Engagement Sales Model during sales engagements Executes Sales Floor Leadership and Guest Engagement Leadership responsibilities when assigned Ensure team completes ongoing development training Executes style guide directives Ensure daily task lists are completed by store teams Help to...

Position Summary ​ The primary responsibility of a Sales Specialist 1 is to execute the Living Spaces Guest Engagement Model and create a positive experience for our guests that keeps them coming back. Proper execution of these 2 areas will enable the product specialist to exceed targeted SPH (Sales Per Hour) and drive company KPIs all while maintaining the highest level of guest satisfaction as measured by our guest survey. Position Description Essential Duties and Responsibilities include the following.   Other duties may be assigned. Maintain a primary focus on training and development on sales proficiency process Complete all training and demonstrate the ability to effectively execute to company expectations Execute style guide directives by overseeing all aspects of merchandising, visual and labeling Ensure daily task lists are completed by store teams Ensure inventory accuracy according to company asset...

Position Summary ​ The primary role of the Sales Manager is to lead their departments of responsibility to exceed their set targets by ensuring the proper execution of our guest engagement model, frequent one on ones, performance management and Sales Floor Leadership, while maintaining the highest levels of guest satisfaction as measured by guest surveys. Success in the role of Sales manager requires having a 4-wall holistic approach to business operations. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations. Ensure that coverage is scheduled to optimize productivity and efficiency Ensure all team members have completed training and demonstrate the ability to effectively execute to company expectations and ongoing training modules...

Position Summary ​ The Buyer Assistant is responsible for executing the daily responsibilities that deliver Omnichannel growth and increased sales and profitability. This role assists the buyer in managing all aspects of the category business to drive results. Position Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Work with the Buyer to develop and maintain quarterly assortment plans Work with Design and Sourcing counterparts to manage product from CAD to PO placement Provide administrative and operational support including product list updates, database and system updates, compiling product & attribution information and promotion and markdown execution. Order and tracking samples and manage coordinating sample needs with marketing, ecom, in country team, and suppliers Manage in-season opportunities through reporting and business analyis; support buyer in analyzing the business Communicate needs...