5 professional services jobs found in Montebello, CA

Position Summary ​ The Guest Services Representative 1 helps resolve incoming customer support inquiries through phone, chat, and other written communication channels, providing timely assistance and support to enhance the overall guest experience. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Answer inbound guest inquiries in a high-volume contact center. Address guest questions and needs using a combination of soft skills, discovery and needs identification, problem solving, available tools, and knowledge of company products and policies. Capture accurate notes to summarize interactions on guest accounts. Ensure timely follow-up on inquiries requiring additional research, including collaborating with other teams or departments and providing updates to guests through outbound calls or written communication. Meet or exceed key performance metrics, including Average Handle Time, Calls/Chats Per Hour,...

Position Summary ​ The E-Commerce Lifecycle Coordinator sits on the E-Commerce team and focuses on understanding customer needs to improve the digital experience. Primary responsibilities include overseeing the email production pipeline, ensuring product information accuracy, and supporting customer engagement channels. Beyond these core responsibilities, the role will contribute to broader e-commerce initiatives, including A/B testing, SEO, business automation, and site functionality. The role interfaces with web development, data science, guest services, retail, and merchandising teams. It is highly collaborative and blends creativity, technology, and customer-centric thinking to drive engagement and conversion. Strong project management and communication skills are essential, and while furniture industry experience isn’t required, curiosity and a desire to learn are key. Position Description Essential Duties and Responsibilities include the following.  Other duties may...

Position Summary ​ The Merchandise Coordinators are the governors of data. They keep records accurate and are experts in all merchandising systems. They are responsible for overseeing the logistics of getting samples and ensuring smooth execution on store floor and online. They coordinate with vendors on samples, update any in store signage, create kits for selling, and are the gatekeepers of attribution. This is an entry level position into merchandising. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Complete Inriver requests / New SKU creation Support and maintain kit creation for new collections and any additional needs for web optimization Ensure all product attributes are updated, maintained, and accurate Execute price & retail changes Create and update POP and tearsheets Set up and maintain special order SKUs and fabrics if applicable per coordinator’s designated category(s) Maintain...

Position Summary ​ Working in the distribution center and retail store environments, the Asset Protection Associate will be responsible for maintaining the security and safety of the company premises and personnel, interior and exterior of the assigned location, and, as needed, supporting asset protection needs of the retail locations supported by the assigned distribution center. Position Description Essential Duties and Responsibilities include the following.  Other duties may be assigned.  Secures premises and personnel by patrolling property Prevents losses and damage by reporting unusual activity or circumstances Confronts violators of policy and procedures in a professional manner to redirect behavior Inspects buildings and access points Assists Supervisor in restraining trespassers or other violators Manages vehicular traffic by directing drivers Maintains authorized DC truck yard traffic utilizing company tools and procedures Supports...

Position Summary ​ The Manager, Retail Business Intelligence & Analytics is responsible for the strategy, delivery, and continuous development of Retail’s business intelligence, analytics, and AI capabilities. This role leads a team of BI and data professionals and partners closely with Retail leadership and field teams to deliver trusted data, actionable insights, scalable analytics solutions, and AI-driven innovations that enhance business performance, profitability, productivity, and the customer experience while supporting broader organizational objectives. The Manager translates business priorities into a strategic analytics and AI roadmap, ensuring the delivery of accurate, reliable, and decision-ready insights. Serving as a trusted advisor, this role transforms complex data into meaningful recommendations and technology solutions that drive both strategic and operational decision-making. The position requires strong leadership, business acumen, data storytelling...