2 field service technician jobs found

Provider Field Representative - Southern California Date:  May 13 , 2026 Location:   Any city, CA, US, 99999 Req ID:   34259 Work Mode:   Virtual (Exception only)   Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.    Summary The  Provider Field Representatives , also known as Regional Representatives serve as a critical link between providers, customers, and internal teams, ensuring effective communication, timely issue resolution, and proactive...

Summary   Your role in our mission Essential Job Functions Analyzes more complex inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed. Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or in very limited cases escalates to a higher level if needed. Initiates, researches and develops content to contribute to a shared knowledge database to facilitate response consistency and to document more complex issue resolution. Monitors customer inquiries for a specific functional area, tracks progress and resolution of escalated inquiries. Assists less experienced staff in developing appropriate responses. Ensures management awareness of problems that are severe, repetitive or that exceed performance or service level targets. Conducts quality review of...