6 customer service representative ii jobs found

ABOUT THE POSITION The County of Riverside’s Fire Department has an opportunity for a Supervising Fire Marshal who will be assigned to the Fire Protection Contract Services Division in Perris.  The Supervising Fire Marshal is a supervising level classification performing the full range of supervisory duties and reports to an appropriate manager level position. The Supervising Fire Marshal will exercise general supervision over the Weed Abatement, Plan Review and Construction division; Permit and Code Enforcement division; Special Unit program; or Fire Marshal service contracts. This position may also assist with planning and logistical support functions for the Incident Command System and support for other offices as needed. Competitive candidates will possess experience in public sector fire plan review and fire inspections, weed/hazard abatement inspections, and demonstrate a strong understanding of applicable fire codes, regulatory standards, and enforcement...

ABOUT THE POSITION The County of Riverside's Department of Housing and Workforce Solutions (HWS), Office of Homeless Services (OHS), is seeking a qualified Program Specialist II to join the team in Riverside The Program Specialist II will support the department by coordinating and administering federal and state homeless programs and services. Duties include, but are not limited to, administering and monitoring homeless programs such as outreach, case management, advocacy, and housing services for adults, youth, and families experiencing or at risk of homelessness. These services are delivered by subcontracted service providers. The incumbent will work with external agencies and service providers to effectively deliver needed services to clients. The incumbent may also assist with encampment coordination, which includes on-site surveying of homeless populations, site clean-ups, and connecting individuals experiencing homelessness to appropriate services. This position works...

ABOUT THE POSITION The County of Riverside’s University Health System–Medical Center Patient Accounting is seeking a Patient Access or Patient Business Services Supervisor to serve in the working title role of Patient Business Services Supervisor for the Patient Accounts Department. This position is responsible for overseeing the day-to-day operations of staff performing a variety of backend Revenue Cycle functions, including Cash Posting, Self-Pay, Customer Service, Billing Records, Third-Party Liability (TPL), and mail units. Responsibilities include providing staff guidance, responding to customer service complaint calls, monitoring staff productivity, and running and analyzing aging reports. Additional related duties may be assigned as required. Bilingual in Spanish is preferred but not required.    The most competitive candidates will possess knowledge of patient balance billing compliance rules and regulations, including refund requirements for commercial and...

ABOUT THE POSITION The County of Riverside's Housing and Workforce Department's Housing Authority Division is seeking a qualified Principal Development Specialist located in Riverside.  The incumbents will serve as a program manager for all rental assistance programs in Riverside County. Some of the responsibilities and tasks involved are managing line staff, which includes hiring, training, supervising, and evaluating employees to ensure they are effectively contributing to program goals; staying current with HUD policies and procedures to ensure compliance with federal regulations; ensuring agency plans are up to date and in compliance with rental assistance programs; creating reports; monitoring program budgets to ensure that funds are allocated appropriately; and addressing concerns and issues from program participants. Overall, the program manager plays a vital role in ensuring the efficient and compliant operation of rental assistance programs within Riverside...

ABOUT THE POSITION Riverside University Health System (RUHS) Medically Indigent Services Program (MISP) is currently recruiting to fill a Bilingual Eligibility Specialist III. The incumbent will support the Medically Indigent Services Program in Moreno Valley and may travel to various locations throughout Riverside County.  The Bilingual Eligibility Specialist III plays a key role in performing comprehensive insurance verification, cost estimation, financial assistance screening, and meticulous record keeping across the Medical Center’s inpatient, emergency room, outpatient, and MSC Lead areas. This position provides essential support to departments including the Emergency Department, Inpatient units, Outpatient MISP Team, Case Management, Admitting, and other operational areas. The specialist conducts face-to-face patient screenings and onsite interviews, including bedside assessments for programs such as Medi-Cal, Hospital Presumptive Eligibility, Newborn Gateway,...

ABOUT THE POSITION This posting may be used to fill other divisions w/in County Counsel. The Office of Riverside County Counsel is seeking a Deputy County Counsel III/IV to support the Land Use, Real Estate & Business Transactional Division in Riverside.  The Deputy County Counsel III/IV are the journey level classifications responsible for providing highly complex legal advice and representation in the areas of land use, planning, and environmental law. This role routinely advises and supports the Planning Department on complex and sensitive land use matters and serves as legal counsel to the Transportation and Land Management Agency (TLMA), including coordination and oversight of litigation counsel on land use and California Environmental Quality Act (CEQA) matters. The position oversees in particular compliance and documentation related to the California Environmental Quality Act (CEQA).  An ideal candidate possesses extensive, progressively responsible...