Automotive Apprenticeship Group LLC (AAG)
CA
Automotive Customer Service Advisor Apprenticeship
Job Description:
AAG is looking for career seekers with great customer service skills and enjoy a fast-paced job with lots of opportunities to grow. Using apprenticeship, AAG will help you gain the automotive knowledge for you to flourish in a career as a Automotive Service Advisor.
Automotive Service Advisors serve as the liaison between customers and service technicians. This role is a highly customer facing role and includes working with customers scheduling appointments, greeting customers upon arrival, providing service recommendations, cost estimates, documenting customer interactions and sales matters in excellent detail. This role is niche and in high demand as dealerships demand for customer repairs and maintenance continues to grow.
Key Responsibilities:
Customer Interaction : Greet customers upon arrival, listen to their concerns, and document vehicle issues...