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86 retail service and operations manager jobs found

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Amazon retail service and operations manager
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Amazon
Oct 29, 2026
Full time
Senior Manager, AI Red Team, Threat Operations - Remote
Amazon Remote (Remote)
Application deadline: Nov 1, 2026 We are looking for an experienced Senior Manager to lead our AI Red Team within Threat Operations. You will build and lead a team of security engineers and researchers focused on security research and offensive security operations targeting AI systems, infrastructure, and emerging threats. This role is responsible for establishing our AI offensive security research program, driving sophisticated Red Team operations across our AI portfolio, and ensuring we stay ahead of threat actors in the rapidly evolving AI security landscape. You will partner with security leadership, business stakeholders, and engineering organizations to protect critical customer trust points and drive meaningful security improvements. As a Senior Manager, you will set strategic direction for AI security research and offensive operations while building a high-performing team with diverse expertise spanning traditional Red Team skills and deep AI/ML knowledge. You'll be...
Amazon
Oct 29, 2026
Full time
Asset Manager, Global Realty Portfolio Optimization, Global Realty Portfolio Optimization
Amazon CA
Application deadline: Nov 1, 2026 The rapid growth of Amazon’s retail and Fulfillment by Amazon businesses requires continued expansion of the network on the largest scale of any other user in the United States. Our growth in the years ahead will continue to be historic. The Asset Manager will be a critical member of the Global Realty team and will support leased or owned fulfillment locations within their assigned region of North America operations with a portfolio size of 90-120 locations. The Asset Manager will be responsible for implementation of Amazon and industry best practices around lease compliance with significant focus on building and maintaining landlord relationships. The candidate will combine real estate industry best practices with excellent problem-solving skills to interact with diverse stakeholder groups. Due to the nature of the role, there is an expectation for some after-hours and/or weekend responsibilities. Travel required (25% or less) within the assigned...
Amazon
Oct 26, 2026
Full time
Area Manager II - Hollister, CA
Amazon Hollister, CA
Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As an Area Manager at our fulfillment center in Hollister, CA, you'll lead a team at one of the hardworking operations that keeps our promise to customers every single day. Our Hollister site is a fast-paced, high-volume operation where your team picks, packs, and ships with speed and precision. It's where strong leadership meets world-class operations, and you'll be right in the center of it — setting the pace on the floor and driving results. As part of an established, high-performing operation, you'll build on a strong foundation — developing your team, raising the standards, and strengthening the culture that defines this site. Your leadership will help take a proven operation to the next level. This is your opportunity to own the floor, develop people, and drive the results that keep our promise to customers. Key job responsibilities Own your operation:...
Amazon
Oct 22, 2026
Full time
Prototype Security Investigator, Prototype Security Investigations
Amazon Sunnyvale, CA
The Amazon Security (AmSec) team is searching for a Security Industry Specialist for its Prototype Security Investigations team who is able to develop, implement and lead security projects and programs to support Amazon's prototype device teams. This position will provide security investigation support to all Amazon consumer electronic devices prior to release to the general public and support the overall prototype investigations posture for the Amazon Devices & Services Organization. The Amazon Devices Organization designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products as well as devices like Fire tablets, Fire TV, Amazon Astro, and Amazon Echo. This role will have a global reach and focus to ensure consistent prototype security investigations are provided and executed to all prototypes reported as lost or misplaced. In this position, the Prototype Security Investigator will have regular engagement with all product lines of...
Amazon
Oct 22, 2026
Full time
Security and Loss Prevention Specialist, NA
Amazon Jurupa Valley, CA
Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization. Key job responsibilities * Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents * Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process...
Amazon
Oct 22, 2026
Full time
HR Partner, Human Resources, AMZL
Amazon Bakersfield, CA
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence. As an HR Partner on the (AMZL) PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll...
Amazon
Oct 22, 2026
Full time
HR Partner, Human Resources
Amazon Moreno Valley, CA
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence. As an HR Partner on the NACF PXT team, you will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer-centric approach. You'll learn...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon San Jose, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon Pleasant Hill, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon Escondido, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Diego metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our digital...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon San Mateo, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon Oakland, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon Sunnyvale, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Lead Associate
Amazon Brisbane, CA
This role requires open availability seven days a week, and flexibility to work at various sites within 10 miles of the primary Operations site in the San Francisco metro area (as needed). Join our dedicated team and contribute to a dynamic culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. As a Lead Associate, you’ll be at the core of our fastest delivery operation, enhancing customer shopping experience. The ideal candidate possesses strong attention to detail, efficiently prioritizes tasks, demonstrates a willingness to learn, and maintains a commitment to delighting our customers. What it’s like at our site(s): 1. Safety. Your safety is important to us, so we provide safe working conditions. 2. Surroundings. You'll be working in retail warehouse environment with various equipment– shopping carts, pallet jacks, stock dollies, and a variety of products, including food and alcoholic beverages. You'll also interact with our...
Amazon
Oct 22, 2026
Full time
Regional Asset Protection and Safety Manager, WWGS Retail Asset Protection Department
Amazon Redwood City, CA
Amazon's Worldwide Grocery Stores (WWGS) is looking for a Regional Asset Protection and Safety Manager to lead the region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop. Key job responsibilities - Monitors, manages and audits all aspects of physical security within assigned region to ensure alarm systems, access control and CCTV standards are operational and in compliance. - Conducts detailed business audits to identify exposure to margin erosion, policy breakdowns, systemic issues and shrink opportunities. - Analyzes work environment to control, eliminate and prevent accidents. - Partners with Region Operations and Store Team Leaders. - Acts as a subject matter expert, teacher and trainer for all matters pertaining to Asset Protection and Occupational Safety. - Conducts financial and operational...
Amazon
Oct 22, 2026
Full time
Regional Asset Protection and Safety Manager, WWGS Retail Asset Protection Department
Amazon Walnut Creek, CA
Amazon's Worldwide Grocery Stores (WWGS) is looking for a Regional Asset Protection and Safety Manager to lead the region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop. Key job responsibilities - Monitors, manages and audits all aspects of physical security within assigned region to ensure alarm systems, access control and CCTV standards are operational and in compliance. - Conducts detailed business audits to identify exposure to margin erosion, policy breakdowns, systemic issues and shrink opportunities. - Analyzes work environment to control, eliminate and prevent accidents. - Partners with Region Operations and Store Team Leaders. - Acts as a subject matter expert, teacher and trainer for all matters pertaining to Asset Protection and Occupational Safety. - Conducts financial and operational...
Amazon
Oct 22, 2026
Full time
Regional Asset Protection and Safety Manager, WWGS Retail Asset Protection Department
Amazon Dublin, CA
Amazon's Worldwide Grocery Stores (WWGS) is looking for a Regional Asset Protection and Safety Manager to lead the region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop. Key job responsibilities - Monitors, manages and audits all aspects of physical security within assigned region to ensure alarm systems, access control and CCTV standards are operational and in compliance. - Conducts detailed business audits to identify exposure to margin erosion, policy breakdowns, systemic issues and shrink opportunities. - Analyzes work environment to control, eliminate and prevent accidents. - Partners with Region Operations and Store Team Leaders. - Acts as a subject matter expert, teacher and trainer for all matters pertaining to Asset Protection and Occupational Safety. - Conducts financial and operational...
Amazon
Oct 22, 2026
Full time
Security and Loss Prevention Specialist, NA
Amazon Rialto, CA
Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization. Key job responsibilities * Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents * Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process...
Amazon
Oct 22, 2026
Part time
Retail Lead Associate (Reduced-Time), Customer Experience Operations
$20.25 hourly
Amazon Santa Barbara, CA
Pay starts at $20.25 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday-Saturday between 3:45am and 10:15pm. As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer...
Amazon
Oct 22, 2026
Part time
Retail Lead Associate (Reduced-Time), Customer Experience Operations
$21.35 hourly
Amazon Los Angeles, CA
Pay starts at $21.35 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability BH 3:45-10:15 As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. -...
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