31 customer service jobs found in Downey, CA

Multiple openings. Amazon has 4 openings for this role in Los Angeles County (Los Angeles, Santa Monica, Valencia). Apply once and your Veteran Staffing Consultant will help match you to a location and schedule. Amazon is hiring for several Customer Service (Entry-Level & Early Career) roles in this county. Requirements, pay and duties differ by role, so each role's full description is on Amazon's careers site at the address listed beside it. Delivery Station Customer Service Associate, DSL - 3 openings (amazon.jobs/en/jobs/10557160) Enterprise Customer Success Manager, ASCS - Amazon Freight (amazon.jobs/en/jobs/10529276)

Multiple openings. Amazon has 2 openings for this role in Los Angeles County (Culver City, Hawthorne). Apply once and your Veteran Staffing Consultant will help match you to a location and schedule. Amazon is hiring for several Business Intelligence (Entry-Level & Early Career) roles in this county. Requirements, pay and duties differ by role, so each role's full description is on Amazon's careers site at the address listed beside it. Business Intelligence Engineer, Studios Analytics (amazon.jobs/en/jobs/10564107) Data Engineer II, Ring/Blink Customer Service Engineering and Insights (amazon.jobs/en/jobs/10560760)

Multiple openings. Amazon has 15 openings for this role in Los Angeles County (Santa Monica, Culver City, Hawthorne). Apply once and your Veteran Staffing Consultant will help match you to a location and schedule. Amazon is hiring for several Solutions Architect (Experienced & Senior) roles in this county. Requirements, pay and duties differ by role, so each role's full description is on Amazon's careers site at the address listed beside it. Sr Mgr, Solutions Architecture, AGS TMEGS (amazon.jobs/en/jobs/10583231) Sr. Solutions Architect, SMB Solutions Architect (amazon.jobs/en/jobs/10498609) Senior Games Partner Solutions Architect, Partner & Industry Specialists (amazon.jobs/en/jobs/10522861) WW Tech Leader, Games TFC, AWS for Games (amazon.jobs/en/jobs/10578627) Sr. Solutions Architect, Media & Entertainment, Games and Sports (MEGS) - 2 openings (amazon.jobs/en/jobs/10578584) Delivery Practice Manager, Media & Entertainment, Professional Services - AWS...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work...

Ring IT is hiring an IT Support Engineer II for our Hawthorne, CA headquarters (LAX32). You'll be one of two on-site technical leads for an office of about 440 employees, and this is a fully on-site role. You'll own the day-to-day technology experience for everyone at the site, from senior executives and their assistants to new hires on their first morning. That covers: Mac and Windows hardware, imaging and asset management Identity and access, including onboarding and offboarding Conference room and event AV The collaboration tools Ring's engineers, designers and business teams use every day: Slack, Jira, Confluence, TestRail and Figma You'll also support remote employees, shipping configured equipment and resolving issues over chat and video. At this level, you're expected to work through difficult and ambiguous problems to root cause without a playbook. You'll spot patterns across tickets, coordinate fixes with partner teams, and keep customers informed until the issue is...

We seek an AI Platform Builder—a Data Engineer focused on developing Platforms and Agentic AI solution—who embraces prompt-driven development with strong technical, analytical, communication, and stakeholder management skills. This role sits at the intersection of data engineering, business intelligence, and platform engineering—requiring partnership with software development engineers, scientists, data analysts, and business stakeholders across various verticals. You will design, evangelize, and implement platform features and curated datasets that power Artificial Intelligence/Machine Learning (AI/ML) initiatives and self-service analytics, helping us provide a great neighbor experience at greater velocity. This role requires a first-principles approach to leveraging AI at every layer of the data stack—from using AI agents to write and optimize code, to building AI-powered platforms that serve AI models, to deploying intelligent agents that make data accessible. You will use AI...

External job description: Amazon Center for Quantum Computing (CQC) in Pasadena, CA, is looking to hire a Buyer with experience in fast paced research and development procurement who will aid in Amazon's effort to bring cloud quantum computing services to its worldwide customer base. This role requires an individual who can balance working and communicating with multiple stakeholders including internal teams such as finance, import / export teams and legal. On this team you will wear many hats, work smart, and iterate quickly. We’re looking for someone who can define a vision for a technical and business opportunity and then execute on that vision. Successful applicants will have a strong background in the procurement of heavy machinery, lab supplies, testing equipment, capital assets, chemicals as well as scientific equipment and vacuum systems. Your responsibilities will include RFPs / RFIs, contract negotiations, purchase order creations, BPO and other expenses, NDAs and...

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire an Applied Scientist on the Materials team, focused on materials integration and process development for superconducting quantum processors. You will join a multi-disciplinary team of theoretical and experimental physicists, materials scientists, and hardware and software engineers working at the forefront of quantum computing. You should have expertise in thin-film deposition, semiconductor integration processes, and materials characterization, with a strong understanding of how device topography and process sequences constrain materials integration choices. Candidates with a track record in materials integration for superconducting or semiconductor devices at wafer scale will be preferred. We are looking for candidates with strong scientific and engineering principles, resourcefulness and a bias for action, superior problem solving, and excellent communication skills. As an Applied...

Amazon MGM Studios is one of the largest and most ambitious content studios in the world, producing and acquiring film and television across every genre and geography. The Prime Video Finance Analytics organization supports this business with a centralized team of 40+ technical specialists spanning data engineering, business intelligence, data science, and product development. This team powers the data platforms and reporting that inform how content is planned, evaluated, and optimized across the entire Prime Video portfolio. We are seeking a Senior Manager, Studios Analytics to serve as the primary analytics partner to the Amazon MGM Studios Finance and Strategy organizations. Based in Los Angeles and embedded alongside Studios leadership, you will own the analytics relationship with some of the most senior decision-makers in the content business, translating their most pressing questions about content performance, portfolio strategy, and operational efficiency into rigorous,...

The Global Delivery team is responsible for ensuring that all Post Production Deliverables for Amazon MGM Studios’ content are received, adhere to technical specifications, follow mandated file naming conventions, and pass Quality Control (QC). The Delivery Coordinator will assist on global series, including original productions, co-productions, and acquisitions. They will support Delivery Managers in collaborating with Post and Production on delivery budgets and schedules, helping solve internal and external challenges, and ensuring that content is turned over on time and on budget. The Delivery Coordinator will escalate issues to senior team members and flag potential trade-offs between delivery timelines and studio release plans. Key job responsibilities • Support on-time and on-budget delivery process of Amazon MGM Studios series by tracking and coordinating all files listed on the delivery checklist. • Assist in coordinating delivery schedules with outside studios, producers,...

We are currently seeking an experienced Jr. Localization Executive to help the Global Localization team localize and prepare content for launch and distribution. The Jr. Localization Executive will be assigned (specific or low complexity) film and series titles, relying on their best judgment to navigate through various situations leveraging defined and established workflows to locate the best path forward. They will assist other team members, capture data to articulate potential improvements, and initiate escalation to ensure quality customer experience. They will track assigned series and movies production and delivery progress while overseeing the processing of all required assets from third-party production facilities through Amazon’s contracted vendors for end-to-end ownership of localization and preparation for distribution to 3P partners and/or Prime Video (PV) — to ensure global release timetables are met. They must update and maintain various schedules, keep internal and...

Prime Video is seeking a creative, savvy and analytically-minded digital content executive to join the content acquisition team as a Content Insight Analyst. This Analyst will perform quantitative and qualitative analyses in support of our SVOD, TVOD, AVOD content licensing activities with major studios and major TV network groups for Prime Video and Prime Video Direct in US and in international locales. The ideal candidate will be a critical thinker who has strong analytical skills and strong attention to detail, an ability to juggle multiple competing priorities, is cool under pressure and is able to analyze large data sets to discover insights from data. S/he must be able to clearly and concisely communicate thoughts and ideas, both written and verbally, operate in a fast-paced environment and think outside of his/her direct sphere of responsibility. Key job responsibilities • Strong experience in writing SQL queries, building Quicksight dashboards, and superior excel skills. •...

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you a customer-obsessed builder passionate about helping enterprise customers achieve their full potential with Generative AI? Do you have deep data science expertise and the technical pre-sales acumen to help customers evaluate, design, and deploy GenAI and ML solutions on AWS? Do you enjoy building impactful AI agents and agentic applications? Join the GenAI/ML Specialist organization as a Senior Generative AI Data Scientist — a senior individual contributor role requiring deep data science expertise, hands-on ML...

If you are interested in this position, please apply on Twitch's Career site  About Us: Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Twitch Security Platform builds and operates the technology at the intersection of security, privacy, software engineering, and data engineering. As a Senior Engineering Manager, Security Platform, you will guide a diverse group of software engineers to build...

At Amazon, we're working to be the most customer-centric company on earth, and we need exceptionally talented, bright, and driven people to get there. We are seeking a Category Manager to own and strategically source for Amazon's Pallets Program across North America and Europe — a multi-region category representing significant annual spend and a critical input to the reliability of Amazon's fulfillment and logistics network. The person in this role will develop and execute category sourcing strategies, deliver cost savings and productivity improvements, and manage a portfolio of pallet suppliers across two regions. You will interact with important suppliers, coordinate across operations, finance, and supply chain teams, and translate business requirements into sourcing outcomes. The ideal candidate is a self-starter and a creative, critical thinker who is comfortable operating independently in an ambiguous, fast-changing environment. You must be an effective communicator able to...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates. In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear,...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! This position offers a unique blend of on-the-road independence and in-pharmacy teamwork! In this role, you will be responsible for both kiosk management and working within our...

Pay starts at $21.35 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability BH 3:45-10:15 As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. -...

Pay starts at $21.60 per hour with benefits available. Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability BH 3:45-10:15 As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team. - Utilize inventory management systems to scan, process, and count product. - Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. -...

Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization. Key job responsibilities * Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents * Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process...