$23.08 - $32.69 hourly
Essex Property Trust, Inc
Santa Ana, CA
The Community Account Specialist is responsible for all accounting operations of the community. Accountable for posting payments, processing Deposit Accounting forms, completion of Final Deposit Accounting, and other administrative and customer service duties as required. Responsibilities of the Community Account Specialist include the following duties in compliance with all company policies and processes.
WHAT YOU WILL DO:
Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner.
Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player.
Ensures compliance of company money management and accounts receivable policies and procedures.
Responsible for the collection process, ensuring accurate and timely...