$104,000 - $192,000 yearly
Tesla
Palo Alto, CA
The Industrial Storage OPX team exists to make field service technicians more capable, better supported, and more clearly heard. As a Field Support Engineer, you are the front line of that mission — owning the quick-turn operational work that keeps the IS fleet healthy while feeding the intelligence that drives longer-term systemic improvements.
The Role
Action sustaining tickets — Resolve site-level data corrections, PM report issues, and operational fixes across the North America Industrial Storage fleet within 1–2 week turnaround targets
Track containment execution — Follow up with field teams on containment and retrofit completion, flag overdue actions, and report status to domain TPMs
Coordinate pilots and rollouts — Work with FSTs and field managers to execute OPX-designed pilots, collect structured feedback, and track rollout adherence
Triage incoming Take Charges — Participate in the team's triage rotation: label, score, and route field...