68 customer service representative jobs found in Oakland

Bilingual English/Spanish Customer Service Representative Transdev in Oakland, California is hiring a Bilingual English/Spanish Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position Competitive compensation package of minimum $21.50/hour – Maximum $30.09/hour Benefits include: Vacation: minimum of two (2) weeks Paid time off: maximum of 4 days Sick days: maximum 8 days Holidays: 11 holidays Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor....

Transdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $24.50 per hour – Maximum $ 25.56 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 9 days Holidays: 11 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Assist with execution of daily operations plans that align with client specifications and priorities. Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met. Maintain a high level of confidentiality in handling sensitive operational and personnel matters. Assist in...

Paratransit Driver We are currently seeking drivers to join our elite team in Oakland, CA. As a key member, you will be entrusted with ensuring safe and comfortable transportation for our passengers, while upholding the highest standards of professionalism and customer service. CBA Position: Position Subject to Collective Bargaining Agreement: $27.50 hourly starting pay, with progression to $33.89 over 7 years. Benefits include: Vacation: 5 days after 1 year Paid Sick Leave: 6 days per year Following 60 days of employment for full-time employees: medical, dental, vision, life insurance, 401(k) retirement benefits, 8 paid annual holidays. Key Responsibilities: Route & Safety Operations: Operate paratransit vehicles safely while navigating assigned manifests, adapting to real-time schedule adjustments, and ensuring strict compliance with all traffic laws and transit regulations. Passenger Assistance & ADA Compliance: Provide direct, compassionate...

Accounting Manager Transdev North America · Oakland, CA (On-site) About the job Join the Transdev team in Oakland, CA, serving the East Bay Paratransit Consortium contract. The Accounting Manager performs accounting/finance functions. These functions include daily billing file updates, payroll processing, month-end activities, and weekly/monthly reconciliations. Heavy Excel, including maintaining/updating spreadsheets for billing/fare collections and reconciliation/employee attendance and PTO. Competitive annual salary range: $89,000-$111,000/year Other Benefits Include: Vacation: minimum of two (2) weeks Sick days: 5 days Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, paid company holidays. Key Responsibilities Reports to the General Manager with a dotted line reporting requirement to the Regional Finance team. Billing & Accounts Receivable Prepare and process weekly billing and invoicing. Manage...

Transdev in Oakland, CA is hiring a Road Supervisor. Road Supervisors ensure all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: Competitive compensation package of minimum $28.08 per hour – Maximum $36.24 per hour Benefits include: Vacation: minimum of two (2) weeks Sick days: 8 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities: Communicate job requirements and responsibilities to drivers. Day to day scheduling, counseling, and submitting evaluation reports to local management. Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, OSHA reports and safety violations documents. Develop and host driver training and...

Ref: PCN1963 WTCL205/12   The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five (5) days for internal candidates based on our collective bargaining agreement. BASIC FUNCTION :   Perform a variety of routine, difficult duties requiring good communication skills by assisting the school staff in supervising students in cafeteria areas and on playgrounds during breakfast, lunch and recess periods at an assigned school. REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). E = Essential Functions Perform a variety of routine, difficult duties requiring good communication skills by assisting...

Ref. 12552 Position must be posted for a minimum of 10 days.   TITLE: Program Manager, PEC Special Projects REPORTS TO: Assigned Supervisor DEPARTMENT: Programs for Exceptional Students (PEC) CLASSIFICATION: Classified Management FLSA: Exempt WORK YEAR/HOURS: 261 days / 7.5 hours ISSUED: Created: April 2015 SALARY GRADE: ADCL 16 BASIC FUNCTION :  The PEC Special Projects Program Manager plans, organizes, controls and directs special projects and general administrative duties.  The Program Manager manages and coordinates the implementation of department projects and manages various PEC related strategic and operational projects/initiatives.  These projects/initiatives will require collaboration across functional teams and departments.   REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all...

PCN 8896 TITLE: Specialist, Receiver/Inventory REPORTS TO: Central Kitchen Warehouse and Distribution Supervisor DEPARTMENT: Nutrition Services CLASSIFICATION: Classified FLSA: Non-Exempt WORK YEAR/HOURS: 261 days / 7.5 hours or duty days and hours as assigned ISSUED: Created: May 2020 SALARY GRADE: WARE 01 BASIC FUNCTION: Under direction from the assigned supervisor perform manual and clerical duties for receiving, storage, and distribution of food and other related materials at the district’s food manufacturing facility consistent with the California Retail Food Code (CRFC), Hazard Analysis Critical Control Point (HACCP) procedures and current version of the U.S. Public Health Service “Food Code”; perform periodic and perpetual inventory; maintain a first in, first out (FIFO) system for all perishable items; dispose of identified items.   REPRESENTATIVE DUTIES: Incumbent may perform any combination of the essential...

PCN12536. Position must be posted for a minimum of 10 days.     TITLE: Grants Manager REPORTS TO: Assigned Supervisor DEPARTMENT: As Assigned CLASSIFICATION: Classified Manager FLSA: Exempt WORK YEAR/HOURS: 261 days/7.5 hours or duty days and hours as assigned ISSUED: Created: August 2008 Revised: June 2021 SALARY GRADE: ADCL 15                                                                                     BASIC FUNCTION: The Grants Manager position performs high-level professional work related to grant seeking, grant...

Ref. PCN971 Position must be posted for a minimum of 10 days.   TITLE: Financial Accountant III REPORTS TO: Assigned Supervisor DEPARTMENT: Financial Services CLASSIFICATION: Classified Management FLSA: Exempt WORK YEAR/HOURS 261 days/7.5 hours ISSUED: Created: June 2013 SALARY GRADE: ADCL 15 BASIC FUNCTION : Independently perform a wide variety of complex district-wide analyses and complex professional and technical accounting duties as assigned. DISTINGUISHING CHARACTERISTICS: The Accountant II position is distinguished from the Accountant III in that the latter requires more experience, performs more difficult and complex budgetary and accounting duties and works independently and is required to demonstrate computer-related and accounting skills at a higher proficiency (see Licenses and Other Requirements ). An Accountant II performs professional budgetary and accounting duties and works under direction. REPRESENTATIVE DUTIES:...

Ref: PCN1525 Position must be posted for a minimum of 10 days TITLE: Partner, Network REPORTS TO: Assigned Supervisor DEPARTMENT: As Assigned CLASSIFICATION: Classified Management FLSA: Exempt WORK YEAR/HOURS: 261 days / 7.5 days ISSUED: Created: June 2016 SALARY GRADE: ADCL 18 BASIC FUNCTION:  Under the direction of the Network Superintendent, the Network Improvement Partner is a strategic thought-partner to Principals, Instructional Leadership Teams (ILT), Network Superintendents and Deputy Network Superintendents. The Network Improvement Partner (NIP) will assist in providing schools with guidance and support in facilitating strategic data inquiry to make instructional improvements; facilitating Principal and teacher collaboration and training using benchmark data and student work; and creating systems and structures to build professional capacity. The Network...

Ref: PCN 10625 WTCL205/12   The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five (5) days for internal candidates based on our collective bargaining agreement. BASIC FUNCTION :   Perform a variety of routine, difficult duties requiring good communication skills by assisting the school staff in supervising students in cafeteria areas and on playgrounds during breakfast, lunch and recess periods at an assigned school. REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). E = Essential Functions Perform a variety of routine, difficult duties requiring good communication skills by assisting...

Ref: PCN9091 WTCL205/12   The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five (5) days for internal candidates based on our collective bargaining agreement. BASIC FUNCTION :   Perform a variety of routine, difficult duties requiring good communication skills by assisting the school staff in supervising students in cafeteria areas and on playgrounds during breakfast, lunch and recess periods at an assigned school. REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). E = Essential Functions Perform a variety of routine, difficult duties requiring good communication skills by assisting...

PCN9803    The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five(5) days for internal candidates based on our collective bargaining agreement. TITLE: Administrative Assistant I, II, III Bilingual** REPORTS TO: Assigned Supervisor DEPARTMENT: As Assigned CLASSIFICATION: Classified FLSA: Non-Exempt WORK YEAR/HOURS 261 days/7.5 hours or Duty Days and Hours as Assigned ISSUED: Revised: October 2008 Revised: May 2012 SALARY GRADE: I: WTCL 40 II: WTCL 44 III: WTCL 46 and bilingual stipend **If this position is for a school site, the site’s target population must comprise 15% or more of the total school population.   BASIC FUNCTION : Perform a variety of proficient, specialized administrative assistant duties in an assigned area requiring excellent communication skills; utilize specialized knowledge and independent...

 PCN7445 TITLE: Specialist, Strategic Resource Planning REPORTS TO: Assigned Supervisor DEPARTMENT: As Assigned CLASSIFICATION: Classified FLSA: Exempt WORK YEAR/HOURS: 261 days / 7.5 hours or duty days and hours as assigned ISSUED: Created: May 2019 SALARY GRADE: WTCL 57 BASIC FUNCTION: Under general supervision, the Specialist, Strategic Resource Planning, will perform a variety of difficult, specialized duties requiring good communication skills, including assisting others in understanding policies related to their program areas.  The Specialist will conduct data analysis and accountability monitoring duties related, but not limited to, Title I, II, III, and California’s Local Control Accountability Plan (LCAP).  Prepare various related reports as required internally, and by local, state, and/or federal sources, and local oversight committee(s).  Serve as support and guidance specialist in assigned areas; provide training to...

Ref: 8448   for Requisition, please CHOOSE hours, note the hour # in the title, and remove what's not applicable:   This position is 3 Hours per day (.40 FTE) This position is 4-5 Hours per day (.67 FTE) This position is 6 Hours per day (.80 FTE)   The District and AFSCME are working together to create promotional opportunities for existing staff, therefore this job posting is available for seven (7) days for internal candidates based on our collective bargaining agreement. TITLE: Nutrition Services Assistant I REPORTS TO: Nutrition Services Field Supervisor DEPARTMENT: Nutrition Services CLASSIFICATION: Classified FLSA: Non-Exempt WORK YEAR / HOURS 202 days/hours as assigned ISSUED: Rev: May 2008 Rev: June 2007 SALARY GRADE: FSA 1 BASIC FUNCTION: Under the direction of a Nutrition Services Field Supervisor, perform food service activities related to the preparation, packaging and serving of foods while...

Ref: PCN2281 The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five(5) days for internal candidates based on our collective bargaining agreement. TITLE: Specialist, Attendance REPORTS TO: Principal or Assigned School-Site Supervisor DEPARTMENT: As Assigned CLASSIFICATION: Classification FLSA: Non-Exempt WORK YEAR/HOURS: 218 days / 7.5 hours or duty days and hours as assigned ISSUED: Created: June 2015 SALARY GRADE: WTCL 23 BASIC FUNCTION :  Under the direction of an assigned supervisor, perform a variety of duties related to attendance accounting and record-keeping at an assigned school site; verify unverified absences and enter/maintain codes in the database and update attendance information; the Attendance Technician must have good communication, computer, typing and alphanumeric data entry skills, and experience with Microsoft Office....

Ref: 11540 WTCL205/12   The District and SEIU 1021 are working together to create promotional opportunities for existing staff, therefore this job posting is available for five (5) days for internal candidates based on our collective bargaining agreement. BASIC FUNCTION :   Perform a variety of routine, difficult duties requiring good communication skills by assisting the school staff in supervising students in cafeteria areas and on playgrounds during breakfast, lunch and recess periods at an assigned school. REPRESENTATIVE DUTIES: (Incumbents may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but is intended to accurately reflect the principal job elements). E = Essential Functions Perform a variety of routine, difficult duties requiring good communication skills by...

Ref: PCN3728   The District and AFSCME are working together to create promotional opportunities for existing staff, therefore this job posting is available for seven (7) days for internal candidates based on our collective bargaining agreement. TITLE: Nutrition Services Assistant I REPORTS TO: Nutrition Services Field Supervisor DEPARTMENT: Nutrition Services CLASSIFICATION: Classified FLSA: Non-Exempt WORK YEAR / HOURS 202 days/hours as assigned ISSUED: Rev: May 2008 Rev: June 2007 SALARY GRADE: FSA 1 BASIC FUNCTION: Under the direction of a Nutrition Services Field Supervisor, perform food service activities related to the preparation, packaging and serving of foods while conforming to State and Federal meal program mandates; perform cashiering duties in the sale of food items; receive and account for money; issue, maintain and review records of student meal eligibility; maintain cleanliness of food service facilities; DISTINGUISHING...

Ref. PCN7936 Due to union restrictions, this position is only available to current employees of this school district for the first 5 days following the posted date. Applications submitted by job seekers not currently employed by the school district will not be considered during this specific time period.  EXTERNAL CANDIDATES ARE WELCOME TO APPLY. TITLE: Specialist, Target Student Group Intervention REPORTS TO: Assigned Supervisor DEPARTMENT: Office of Equity CLASSIFICATION: Classified FLSA: Non-Exempt WORK YEAR/HOURS: 261 days/7.5 hours or duty days and hours as assigned ISSUED: Created: May 2020 SALARY GRADE: WTCL 57 BASIC FUNCTION:   Under general supervision from the Office of Equity, the Specialist will coordinate and implement site based targeted instruction and activities designed to transform school culture and improve the academic achievement of target student populations (including African American males and females,...