17 customer service jobs found in Lathrop

Tesla is seeking a highly motivated and organized Manager to lead service activities in support of the Tesla Semi program. This role is responsible for ensuring the local teams efficiently support high volume Tesla Semi truck deliveries andoperations. Innovation, collaboration, learning, and growth are core to the team's success. The ideal candidate will constantly identify opportunities to increase product value, make the business more efficient and enhance the customerexperience for commercial fleets. The Role Exceed commercial customer expectations, monitor service trends, and elevate the overall service experience for the industry. Champion customer feedback and drive upstream for system improvement Mentor teams on technical development and career growth Partner with engineering, help develop and improve diagnostic systems Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving...

Tesla Remanufacturing team in Lathrop is looking for an experienced Quality Leader. In this role, you will lead a world class quality team to support the service manufacturing and remanufacturing of High Voltage Battery Packs and Drive units to drive the mission to accelerate the world's transition towards sustainable energy. This is a dynamic position where you work with several engineering groups, supply chain, production, other Remanufacturing sites, and service teams to proactively develop products and processes to be built right first time and continuously improve them to meet customer expectations. The successful candidate for this position must be a problem-solver and demonstrated leader, have a strong quality & customer-focused mindset, and have the personal drive for continuous improvement. The Role Lead Quality Engineering and Quality Operations team to support production/Remanufacturing lines for site and build a network across factories to leverage good...

Tesla is accelerating the world's transition to sustainable energy, and our Energy business is at the forefront of this effort. We're seeking an experienced Quality Engineer to oversee the manufacturing of large stationary battery products, ensuring that products and the manufacturing processes meet the highest standards of safety, reliability, and quality. To ensure the highest standards we are striving for built right first time and zero defect mindset, with a strong emphasis on continuous improvement, to guarantee that every product that leaves our factory meets our exceptional standards. As a key player in our mission to deliver exceptional energy storage solutions to customers, you will collaborate with multiple engineering groups, manufacturing areas, and product teams to exceed customer expectations and establish world-class quality processes. Our goal is to create a seamless, efficient, and reliable operations that prioritizes customer satisfaction, safety, and...

Tesla is accelerating the world's transition to sustainable energy and our Energy business is at the forefront of this effort. We're seeking an experienced Quality Engineer to oversee the manufacturing of Body in White (BIW) structures, ensuring that welded assemblies and the manufacturing processes- including spot welding, MIG welding, and related joining techniques-meet the highest standards of safety, reliability, and quality. To ensure the highest standards, we are striving for a "built right first time" and zero defect mindset, with a strong emphasis on continuous improvement, to guarantee that every BIW component and vehicle body that leaves our factory meets our exceptional standards. The Role Accountable for the quality of incoming components and quality controls and assurance in the BIW production process, with a focus on spot welding, MIG welding and other joining methods, driving continuous improvement Responsible for solving complex technical challenges...

The Sr. Quality Engineer will work as a member of Tesla's Fremont Quality Operations organization. The primary objective of this role is to support the production of high quality products through the continual improvement of process and product quality and the systems that surround them. The successful candidate for this position must be a problem-solver at the core, have a strong quality & customer-focused mindset, and have the personal drive and stamina for relentless continual improvement. The Role Lead cross-functional problem solving teams to drive process and product improvements; use of QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions Establish and maintain quality performance metrics Develop and implement quality standards as part of the Tesla Quality System to assure products meet expectations of our target...

Tesla is seeking an Industrial Engineer to lead strategic site planning and operations optimization for our manufacturing facility. You will develop headcount plans, site operations strategies, shift scaling plans, cost models, and capacity roadmaps that shape site operations to translate program milestones into actionable execution plans. Leveraging mathematical modeling, simulation, and heuristic methods, you will partner with cross-functional teams to align technical solutions with Tesla's production and sustainability objectives. Based in Lathrop, California, this role is critical to optimizing global manufacturing workflows and scaling sustainable production through innovation, ownership, and continuous improvement. The Role Lead site strategic planning initiatives including headcount modeling, site operations strategy, shift scaling and cost strategy, new programs pilots & validation strategies, forecasting site KPI, ensuring alignment with production ramps, new...

Tesla has an opportunity for a IT Manufacturing Support Technician at its Lathrop CA location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla's mission to build a world of amazing abundance. You will provide critical IT Support for both production lines, warehousing and logistics areas, ensuring minimal downtime to the entire facility. You will have a hands-on role that involves working with a ride range of technologies, from manufacturing endpoints to label printers, and automation tools while directly contributing to Teslas mission of building a world of amazing abundance. The Role Primary responsibility is to keep manufacturing lines running...

Tesla is seeking a Construction Project Manager to join our team in Lathrop, CA, where you will play a key role in delivering high-impact construction projects that support our mission. Our environment is fast-paced and incredibly exciting. We are looking for someone who brings a genuine passion for advancing energy sustainability, a drive to tackle difficult problems and push boundaries, a commitment to valuing team success above individual recognition, and an unwavering positive attitude toward sustained, demanding work. This is an opportunity to make a lasting impact on the future of sustainable energy infrastructure. The Role Successfully deliver, design build, and self-performed construction projects Ensure on time, or ahead of time delivery of construction projects, enabling your teams to solve problems and prioritize execution Promote a safe and quality driven culture, both project and companywide Use efficient and aesthetic communication methods to...

We are seeking an exceptional Electrical Design Manager to join our energy infrastructure engineering team. In this high-impact role, you will lead end-to-end design and engineering for critical construction and infrastructure projects supporting our manufacturing facilities-from initial concept through final build. While your primary expertise will be electrical systems, you will also bring the breadth to understand, coordinate, and support other engineering disciplines. You will own the full design process, drive cross-functional execution, and ensure seamless delivery of high-quality infrastructure that advances our mission. The ideal candidate will have a proven background in engineering (electrical focus preferred), construction, and project management. Highly organized, detail-oriented leader with a track record of successfully driving complex, multi-disciplinary projects. Outstanding ability to unite diverse teams, remove obstacles, and deliver results under demanding...

Tesla is looking to hire a Sr. Manufacturing Engineer to lead the development and launch of a service manufacturing line for our advanced battery products. In this role you will take the service manufacturing line from early concept development through equipment specification, build-out, optimization, and handover to local operations teams. You will define and implement the processes for producing new battery products to support Tesla's legacy vehicle fleet, ensuring continued availability of high-quality replacement parts for customers in the field. Battery development is at the heart of our company, and this is an exciting opportunity to work directly on the central challenges with electric vehicles - battery architecture innovation and the creation of world-class service manufacturing line capabilities. Tesla is a demanding and fast-paced environment where you will work with a highly motivated team on extremely challenging projects. The Role Ideate concepts for a service...

Tesla is looking for a highly motivated, goal-oriented design technician to use Industrial Engineering and Lean Principles for manufacturing processes at the Lathrop Megafactory. Through a detailed understanding of the factory objectives and extensive collaboration with internal and external teams, the design technician will help improve processes to increase overall KPI's (EX: Safety, Quality, Efficiency, Cost, etc.). Tesla is a demanding and fast-paced environment where you will work on a critical subsystem of an incredibly exciting product. The Role Manage work requests to ensure timely delivery of high-quality products Collaborate with Industrial, Process Engineering, Material Flow, and PC-Materials teams on design and solutions Maintain a clean, organized, and safe work environment Communicate opportunities for improvement and support continuous process optimization Develop and implement efficient systems to integrate people, machines, and materials...

The Controls Engineer for the Remanufacturing team will be commissioning, troubleshooting and programming automated equipment systems, robot applications, conveyor systems, vision systems, and process/equipment monitoring components. In addition, will collaborate with the maintenance team to identify, fix, and improve equipment and controls related failures. The Role Program and debug structure text and ladder logic code on multiple PLC controller platforms (Beckhoff, TwinCAT, and Allen Bradley Rockwell platform) Develop code that is organized, structured, documented, maintainable and reusable, uses complex electrical schematics and blueprints to troubleshoot and correct problems, implement and enforce Tesla equipment safety standard into the manufacturing equipment, including periodic checks and qualification inspections Set up and tune servo drives and VFDs for fast and smooth operation (Schneider, PowerFlex, Beckhoff, Siemens, SEW) Create intuitive operator...

The Controls Engineer for the Remanufacturing team will be commissioning, troubleshooting and programming automated equipment systems, robot applications, conveyor systems, vision systems, and process/equipment monitoring components. In addition, will collaborate with the maintenance team to identify, fix, and improve equipment and controls related failures. The Role Program and debug structure text and ladder logic code on multiple PLC controller platforms (Beckhoff, TwinCAT, and Allen Bradley Rockwell platform) Develop code that is organized, structured, documented, maintainable and reusable, uses complex electrical schematics and blueprints to troubleshoot and correct problems, implement and enforce Tesla equipment safety standard into the manufacturing equipment, including periodic checks and qualification inspections Set up and tune servo drives and VFDs for fast and smooth operation (Schneider, PowerFlex, Beckhoff, Siemens, SEW) Create intuitive operator...

The Construction Project Manager will work closely with members of the Project Management, Infrastructure Engineering, Manufacturing Engineering, Project Controls and Procurement departments from install through start of production. This role will supervise all on-site construction including scheduling of trade contractors, vendor tool installations, resolving day to day construction issues, performing day to day inspections to ensure compliance with plans and specifications while tracking project schedule and budget. The Role Successfully deliver, design build, and self-performed construction projects Ensure on time, or ahead of time delivery of construction projects, enabling your teams to solve problems and prioritize execution Promote a safe and quality driven culture, both project and companywide Use efficient and aesthetic communication methods to escalate roadblocks or communicate successes as necessary, including the ability to clearly communicate risks...

Tesla is hiring a highly motivated, hands-on Mechanical Engineer for the Energy Manufacturing Engineering team - helping build a world of amazing abundance through scalable, sustainable energy solutions. You'll collaborate cross-functionally to design, build, and optimize high-quality, efficient manufacturing equipment and processes that power Tesla Energy products at scale. We seek someone who thrives on hands-on work, brings sharp analytical skills and meticulous attention to detail, excels in a fast-paced environment where exceptional performance is rewarded, and is genuinely excited to learn rapidly, and own significant responsibilities while driving innovation toward amazing abundance for all. The Role Develop manufacturing equipment, fixtures, and workstations to support prototype builds, early production, and medium-to-high-volume ramp (including conceptual design, layout optimization for product flow, ergonomics, and efficiency) Identify, specify, and procure...

Tesla is seeking an Industrial Engineer to own and optimize Production Control (PC) operations at Megafactory California. In this role, you will design and improve material delivery systems across Warehouse and Megafactory (line-side delivery) so the right part arrives at the right place, in the right quantity, at the right time. You will lead work on delivery routes, cycle times, capacity, PFEP, and part presentation, using data, time studies, simulation, and practical floor engagement. You will partner with Production, Planning, Materials, Quality, NPI, and Manufacturing Engineering to remove bottlenecks, improve KPI outcomes, and ensure Production Control never becomes the constraint to scaling sustainable energy production. The Role Own IE support for Production Control end-to-end: Glacier warehouse flow through Megafactory line-side delivery Optimize delivery routes (cycle time, distance, frequency, quantity, workload balance) to improve on-time delivery and reduce...

As an Incoming Quality Engineer, you will be responsible for critical component development, quality management, continuous improvement, qualification activities at suppliers and for managing the incoming quality program. The job requires effective communication at all levels both with internal and external teams, conducting failure analysis, leading statistical process control activities for critical components, process development, First Article Inspection planning and execution and on-the-spot critical decision making. The Role Drive improvements utilizing Lean methodologies, Statistical Process Control, scorecards, ensuring supplier compliance, whilst driving systematic problem solving and process improvement plans Based on performance and business needs, set priorities for cross functional teams and suppliers Develop positive relationships to manage, implement, and track supplier/engineering, design changes, capacity studies and New Product Introductions...