$92,205 - $153,900 yearly
Tesla
Lake Forest, CA
Tesla’s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers, people, operations, and financials.
The Role
Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
Embrace change, excel in...