$23.08 - $32.69 hourly
Essex Property Trust, Inc
Irvine, CA
The Application Consultant is an integral member of the Application Team, functioning as the primary point of contact for all applicants. The Application Consultant is accountable for application management, reviewing and validating customer identification (if applicable), reviewing and validating income, reviewing credit screenings, and providing exceptional customer service to applicants, residents, and colleagues. The Application Consultant reports to the Application Manager.
WHAT YOU WILL DO:
Work in a centralized sales hub and facilitates full cycle application review, approval/denial, and income/identity verification (if applicable).
Verification of Government issued photo ID’s.
Ensure all applications are reviewed daily and applicants are notified of receipt of application and approval status of application.
Provide superior customer service to internal and external customers to ensure a seamless experience.
Work closely with internal...