2 qa quality control jobs found in Hybrid

WHAT IS THE OPPORTUNITY? This position is responsible for responding to written, email and phone inquiries regarding loan servicing. Responsibilities include performing research and resolving loan application, boarding and processing inquiries (e.g., loan terms, adjustments and payments), determining causes of rejected items, preparing exception reports, and researching and analyzing problems and recommending solutions.   WHAT WILL YOU DO? Serves as primary contact for clients and various units in the research and resolution of loan servicing problems and inquires. Answers questions about loan agreements, adjustments, prepayments, insurance, payoffs, interest adjustments, reversals, etc. Ensures client satisfaction. Performs applicable research to resolve inquiry for all loans and system of record, including but not limited to issues relating to payment application and loan boarding. Resolves questions on loan terms, system codes, product types, functions,...

Job Summary Schedule This position is eligible for a hybrid work schedule, with a minimum of three (3) days in-office based out of our West Sacramento office and two (2) days working remotely. Summary Under general supervision, the Support Analyst performs a variety of routine to complex technical duties in support of the California School Boards Association (CSBA) and its members. This position provides technical desktop support to CSBA staff and leadership, as well as troubleshoots hardware and software problems on the Association’s computers, security systems, and related equipment. The Support Analyst installs hardware equipment and software applications, onboards new employees, assesses user training needs, and performs user training in the effective use of applications. This position makes recommendations regarding hardware and software acquisition, and performs related work as required. Benefits At CSBA, we proudly offer competitive compensation and benefits,...